Description
Who We Are
About the Role
What You’ll Be Doing
Business Development & Growth
-
Identify and qualify new institutional leads, managing the full sales cycle from initial outreach through to closing and post-sales client success.
-
Coordinate the end-to-end onboarding process for institutional clients, including verification and account activation.
-
Monitor client activity and trading patterns to identify opportunities for upselling and cross-selling.
-
Develop strategic initiatives to expand institutional client relationships and drive trading activity.
Product & Relationship Management
-
Serve as the dedicated relationship lead for assigned institutional accounts, resolving day-to-day inquiries and operational issues within defined SLAs.
-
Proactively educate clients on new product launches, platform features, and market developments to support optimal platform usage.
-
Analyze client feedback and operational challenges, identifying meaningful signals that can drive product improvements and commercial outcomes.
-
Develop deep expertise in OKX’s product suite, trading infrastructure, and risk framework to provide informed guidance to institutional clients.
-
Manage dedicated client communication channels (Slack, Telegram, WhatsApp, WeChat) and coordinate with internal teams including Product, API, Legal, and Compliance to deliver solutions and improvements.
-
Advocate internally for initiatives that enhance client experience, increase trading activity, and support long-term client retention.
Compliance & Governance
-
Ensure all client engagements strictly adhere to company policies, Terms of Service, and local regulatory requirements.
-
Support due diligence processes including DDQs, partnership agreements, and audit requests in collaboration with Legal and Compliance teams.
-
Maintain high standards of documentation, operational transparency, and regulatory alignment.
What We Look For In You
Requirements
-
Bachelor’s degree in Business, Finance, Economics, or a related field.
-
5+ years of experience in institutional sales, relationship management, or business development within crypto, fintech, or financial markets.
-
Strong understanding of digital asset trading products, institutional client workflows, and exchange infrastructure.
-
Proven experience managing institutional or high-value client relationships.
-
Excellent communication and stakeholder management skills.
-
Strong analytical mindset with the ability to identify commercial opportunities from client insights.
-
Ability to work cross-functionally with product, engineering, compliance, and legal teams in a fast-paced environment.
-
Experience working with institutional crypto clients such as funds, market makers, trading firms, or fintech platforms.
Nice to Have
-
Familiarity with APIs, trading infrastructure, and liquidity solutions.
-
Background in regulated financial markets or digital asset platforms.
-
Strong understanding of the global crypto ecosystem and institutional market dynamics.
Similar jobs
Who We Are At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access…
OKX will be prioritising applicants who have a current right to work in Singapore, and do not require OKX's sponsorship of a visa. Who We Are At OKX, we believe that the future will be reshaped by crypto, and ultimately…
OKX will be prioritising applicants who have a current right to work in Hong Kong, and do not require OKX's sponsorship of a visa. Who We Are At OKX, we believe that the future will be reshaped by crypto, and ultimately…
OKX will be prioritising applicants who have a current right to work in Singapore and do not require OKX's sponsorship of a visa. Who We Are At OKX, we believe that the future will be reshaped by crypto, and ultimately c…
OKX will be prioritising applicants who have a current right to work in Singapore, and do not require OKX's sponsorship of a visa. Who We Are At OKX, we believe that the future will be reshaped by crypto, and ultimately…
OKX will be prioritising applicants who have a current right to work in Singapore, and do not require OKX's sponsorship of a visa. Who We Are At OKX, we believe that the future will be reshaped by crypto, and ultimately…
Est. 80,000 EUR
Who We Are At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access…
OKX will be prioritising applicants who have a current right to work in Hong Kong, and do not require OKX's sponsorship of a visa. Who We Are At OKX, we believe that the future will be reshaped by crypto, and ultimately…
Est. 80,000 USD
Who We Are At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access…
OKX will be prioritising applicants who have a current right to work in Hong Kong, and do not require OKX's sponsorship of a visa. Who We Are At OKX, we believe that the future will be reshaped by crypto, and ultimately…
Est. 80,000 USD
Who We Are At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access…
OKX will be prioritising applicants who have a current right to work in Singapore, and do not require OKX's sponsorship of a visa. Who We Are At OKX, we believe that the future will be reshaped by crypto, and ultimately…
Who We Are At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access…
Est. 120,000 USD
Who We Are At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange,
Who We Are At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access…
Est. 120,000 GBP
About OKX At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access…
Est. 60,000 EUR
Who We Are At OKX, we believe the future will be reshaped by technology. Founded in 2017, we are revolutionising world systems through our cutting-edge digital asset exchange, Web3 portal and blockchain ecosystems. We re…
Est. 196,777 USD
Who We Are
Who We Are At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange,
OKX will be prioritising applicants who have a current right to work in Singapore, and do not require OKX's sponsorship of a visa. Who We Are At OKX, we believe that the future will be reshaped by crypto, and ultimately…
Who We Are At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access…
OKX will be prioritising applicants who have a current right to work in Singapore, and do not require OKX's sponsorship of a visa About OKX At OKX, we believe that the future will be reshaped by crypto, and ultimately co…
OKX will be prioritising applicants who have a current right to work in Singapore, and do not require OKX's sponsorship of a visa. Who We Are At OKX, we believe that the future will be reshaped by crypto, and ultimately…
Who We Are At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange,
Est. 80,000 USD
Who We Are At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange,
Who We Are At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchang
Who We Are At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchang
OKX will be prioritising applicants who have a current right to work in Hong Kong, and do not require OKX's sponsorship of a visa. Who We Are At OKX, we believe that the future will be reshaped by cryp
OKX will be prioritising applicants who have a current right to work in Singapore, and do not require OKX's sponsorship of a visa. Who We Are At OKX, we believe t