Description
As part of the Hanoi Operations Center Team, you will be responsible for setting up and monitoring campaigns, supporting clients from foreign markets. A Senior Ad Operations specialist will ensure the success of ongoing campaigns through optimization and identify potential risks.
What You Will Do
- Based in Ha Noi & work closely with the internal Account Strategy team to understand the clients’ online advertising campaigns’ objectives, support for regional markets (mainly for TH & JP market).
- Responsible for campaign set-up, optimization, reporting and ensure that the campaigns deliver and meet the KPIs across digital advertising platforms (Google Ads, Facebook, Tiktok, LINE Ad, DV360, LinkedIn...)
- Monitor ad performance and proactively identify potential risks or issues that may impact campaign delivery or success.
- Troubleshoot technical discrepancies and ad delivery errors promptly, ensuring minimal disruption to ongoing campaigns.
- Analyze data and prepare insightful reports
- Evaluate the effectiveness of campaigns in order to inform future campaigns
- Check if campaign pixels are implemented correctly on client websites & if conversions are correctly tracked.
- Continuously stay updated on industry trends, ad platform updates, and evolving risks, adapting strategies accordingly to enhance operational stability.
- Support with other Ad Operations tasks when required
Who You Are
- A Bachelor’s degree from a university
- 3+ years of working experience as Ad Operations. Candidates with extensive experience in performance campaigns are preferred.
- Experience in managing regional online advertising campaigns in ad platforms and perform complicated campaign analysis
- Good command of English and Vietnamese. Japanese language skills are not mandatory, but candidates with Japanese proficiency will be given higher priority.
- Good knowledge in display, video, social and search advertising (SEM, Display network, Video network, Facebook, Tag management, etc)
- Knowledge in Analytics tools (Google Analytics) & Measurement Tools (Campaign Manager, Sizmek, Appsflyer) would be a plus
- Detailed-oriented, well organized with a good sense of responsibility
- Proactive and willing to learn
- Ability to work well under pressure, managing multiple tasks and deadlines efficiently while prioritizing safety and reliability.
- Excellent teamwork and ability to adapt
- Possess logical reasoning skills with numerical ability
Why You Will Love It
- Competitive Salary
- Performance Review (2 times per year)
- Performance Bonus
- Annual Leave: 15 days and other leave types
- Private health Insurance
- MacBook to be provided
- Good chance to explore new trends in the digital market
- Opportunity to learn and work with the most advanced advertising technology platforms
- Work in professional, active, international and dynamic environment
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