Description
About Us
SharkNinja is a global product design and technology company, with a diversified portfolio of 5-star rated lifestyle solutions that positively impact people’s lives in homes around the world. Powered by two trusted, global brands, Shark and Ninja, the company has a proven track record of bringing disruptive innovation to market and developing one consumer product after another has allowed SharkNinja to enter multiple product categories, driving significant growth and market share gains. Headquartered in Needham, Massachusetts with more than 4,100 associates, the company’s products are sold at key retailers, online and offline, and through distributors around the world.
AI at SharkNinja
At SharkNinja, we’re building an AI-native culture. We’re not waiting for the future; we’re creating it. Our people are expected to experiment boldly, adopt new tools, and continuously raise what’s possible to create meaningful impact for our consumers. If you believe the best way to do your job hasn’t been invented yet, you’ll fit right in.
Senior UX Designer - DTC
Leeds or London (In office 3 days/week)
About the role
SharkNinja is seeking a strategic, highly skilled Senior UX Designer to join our Global Digital Store Centre of Excellence. This role will be instrumental in shaping and delivering best-in-class user experiences across our global direct-to-consumer (DTC) websites.
As a Senior UX Designer, you will combine strategic UX thinking with hands-on design craft, leading the end-to-end experience from research and insight through user flows, wireframes, prototypes and high-fidelity UI. You will help define global UX principles while ensuring experiences are grounded in customer needs, business objectives and measurable performance.
You’ll partner closely with Product, Engineering, Creative, Marketing, CRO, Analytics and regional DTC teams to bring the SharkNinja brand to life online, continuously improving experiences through research, experimentation and data.
This is an opportunity to help set the UX standard for a growing global ecommerce business while remaining close to the craft and measurable customer experience.
RESPONSIBILITIES
UX Design & Delivery
- Lead the end-to-end UX design process, from discovery and research through user flows, wireframes, prototypes, high-fidelity UI and final engineering handoff.
- Translate complex customer and business needs into intuitive, engaging and commercially effective digital experiences.
- Create clear user journeys, interaction models and prototypes that communicate design intent to stakeholders and engineering teams.
- Balance customer needs, brand expression, commercial objectives and technical constraints throughout the design process.
- Deliver high-quality, responsive and mobile-first experiences across SharkNinja’s global DTC ecosystem.
Research & Customer Insight
- Plan and conduct user research, usability testing, customer interviews and other qualitative research to uncover customer needs and experience friction.
- Leverage quantitative and qualitative insight, including analytics, session replay, surveys and customer research, to inform design decisions.
- Synthesise research into clear insights and actionable recommendations that influence product and experience direction.
- Champion the voice of the customer across cross-functional teams and ensure customer needs remain central to decision-making.
- Validate concepts and designs throughout the development process rather than relying solely on post-launch measurement.
CRO, Analytics & Experimentation
- Partner closely with CRO and Analytics teams to identify customer friction, commercial opportunities and areas for experience improvement.
- Develop UX solutions designed to improve conversion, engagement and customer satisfaction.
- Support and contribute to A/B testing and experimentation programmes, using findings to validate hypotheses and continuously improve experiences.
- Use quantitative and qualitative data to evaluate design performance and inform iteration.
- Establish clear success measures for key experience initiatives and connect design decisions to measurable customer and commercial outcomes.
Global UX Standards & Design Systems
- Contribute to defining the global UX vision, principles and roadmap for SharkNinja’s DTC experiences.
- Establish and maintain UX best practices and processes that improve consistency, quality and efficiency.
- Contribute to maintaining and evolving shared design systems, patterns, style guides and Figma libraries to support global scalability and adoption.
- Act as a Figma expert, championing scalable component design and efficient collaborative workflows.
- Run design reviews and critique sessions to continually raise the quality bar across digital experiences.
Accessibility & Inclusive Design
- Champi
Similar jobs
Est. 125,000 USD
About Us SharkNinja is a global product design and technology company, with a diversified portfolio of 5-star rated lifestyle solutions that positively impact people’s lives in homes around the world. Powered by two trus…
Est. 125,000 USD
About Us SharkNinja is a global product design and technology company, with a diversified portfolio of 5-star rated lifestyle solutions that positively impact people’s lives in homes around the world. Powered by two trus…
Est. 115,000 USD
About Us SharkNinja is a global product design and technology company, with a diversified portfolio of 5-star rated lifestyle solutions that positively impact people’s lives in homes around the world. Powered by two trus…
Est. 80,000 GBP
About Us SharkNinja is a global product design and technology company, with a diversified portfolio of 5-star rated lifestyle solutions that positively impact people’s lives in homes around the world. Powered by two trus…
A career that’s the whole package! At Conga, we’ve built a community where our colleagues can thrive. Here you’ll find opportunities to innovate and support growth through individual and team development, all within an e…
Est. 120,000 GBP
About Us SharkNinja is a global product design and technology company, with a diversified portfolio of 5-star rated lifestyle solutions that positively impact people’s lives in homes around the world. Powered by two trus…
Est. 105,000 USD
Meet Slingshot At Slingshot Aerospace, we're on a mission to make space safer and more secure for everyone. Our work directly impacts global security, disaster response, climate monitoring, and the critical infrastructur…
Est. 105,000 USD
At Accenture Federal Services, nothing matters more than helping the US federal government make the nation stronger and safer and life better for people. Our 13,000+ people are united in a shared purpose to pursue the li…
Who We Are VML is a leading creative company that combines brand experience, customer experience, and commerce, creating connected brands to drive growth. VML is celebrated for its innovative and award-winning human-firs…
Est. 140,000 USD
About Us SharkNinja is a global product design and technology company, with a diversified portfolio of 5-star rated lifestyle solutions that positively impact people’s lives in homes around the world. Powered by two trus…
Est. 85,000 USD
About Us SharkNinja is a global product design and technology company, with a diversified portfolio of 5-star rated lifestyle solutions that positively impact people’s lives in homes around the world. Powered by two trus…
Why Choose Bottomline? Are you ready to transform the way businesses pay and get paid? Bottomline is a global leader in business payments and cash management, with over 35 years of experience and moving more than $16 tri…
Est. 60,000 EUR
About Us SharkNinja is a global product design and technology company, with a diversified portfolio of 5-star rated lifestyle solutions that positively impact people’s lives in homes around the world. Powered by two trus…
Est. 55,000 EUR
About Us SharkNinja is a global product design and technology company, with a diversified portfolio of 5-star rated lifestyle solutions that positively impact people’s lives in homes around the world. Powered by two trus…
Est. 105,000 USD
About Us SharkNinja is a global product design and technology company, with a diversified portfolio of 5-star rated lifestyle solutions that positively impact people’s lives in homes around the world. Powered by two trus…
Est. 120,000 GBP
About Baringa Baringa is a global consulting firm that partners with leaders to drive change and create value. With deep industry expertise, and enabled by advanced technology, the firm helps clients to deliver with grea…
Who We Are VML is a leading creative company that combines brand experience, customer experience, and commerce, creating connected brands to drive growth. VML is celebrated for its innovative and award-winning human-firs…
Est. 45,000 EUR
About Us SharkNinja is a global product design and technology company, with a diversified portfolio of 5-star rated lifestyle solutions that positively impact people’s lives in homes around the world. Powered by two trus…
Est. 115,000 USD
About Us SharkNinja is a global product design and technology company, with a diversified portfolio of 5-star rated lifestyle solutions that positively impact people’s lives in homes around the world. Powered by two trus…
Est. 140,000 USD
About Us SharkNinja is a global product design and technology company, with a diversified portfolio of 5-star rated lifestyle solutions that positively impact people’s lives in homes around the world. Powered by two trus…
Est. 125,000 USD
The Opportunity We're looking for a Product Manager who is passionate about understanding customer problems, validating opportunities, and leading cross-functional teams to deliver measurable business outcomes. You'll ow…
Est. 120,000 USD
The Opportunity We're looking for a Product Manager who is passionate about understanding customer problems, validating opportunities, and leading cross-functional teams to deliver measurable business outcomes. You'll ow…
Est. 125,000 USD
The Opportunity We're looking for a Product Manager who is passionate about understanding customer problems, validating opportunities, and leading cross-functional teams to deliver measurable business outcomes. You'll ow…
Est. 150,000 USD
About Us SharkNinja is a global product design and technology company, with a diversified portfolio of 5-star rated lifestyle solutions that positively impact people’s lives in homes around the world. Powered by two trus…
Est. 185,000 USD
About Us SharkNinja is a global product design and technology company, with a diversified portfolio of 5-star rated lifestyle solutions that positively impact people’s lives in homes around the world. Powered by two trus…
Est. 45,000 EUR
About Us SharkNinja is a global product design and technology company, with a diversified portfolio of 5-star rated lifestyle solutions that positively impact people’s lives in homes around the world. Powered by two trus…
Est. 80,000 GBP
About Us SharkNinja is a global product design and technology company, with a diversified portfolio of 5-star rated lifestyle solutions that positively impact people’s lives in homes around the world. Powered by two trus…
About WPP Media WPP is the trusted growth partner for the world’s leading brands. With exceptional talent, trusted data and intelligence, and world-class partnerships – all united by our pioneering agentic marketing plat…
Est. 80,000 GBP
CX Transformation Specialist - Product & Experience Location: London (Hybrid) | Practice Area: Product & Experience | Type: Permanent Help leading financial institutions reimagine customer experiences through str…
Est. 95,000 USD
About Us SharkNinja is a global product design and technology company, with a diversified portfolio of 5-star rated lifestyle solutions that positively impact people’s lives in homes around the world. Powered by two trus…