Chief of Staff, Supply Chain & Operations
SharkNinjaNeedham, Massachusetts, United States · Posted 20 days agoDescription
About Us
SharkNinja is a global product design and technology company, with a diversified portfolio of 5-star rated lifestyle solutions that positively impact people’s lives in homes around the world. Powered by two trusted, global brands, Shark and Ninja, the company has a proven track record of bringing disruptive innovation to market and developing one consumer product after another has allowed SharkNinja to enter multiple product categories, driving significant growth and market share gains. Headquartered in Needham, Massachusetts with more than 4,100 associates, the company’s products are sold at key retailers, online and offline, and through distributors around the world.
AI at SharkNinja
At SharkNinja, we’re building an AI-native culture. We’re not waiting for the future; we’re creating it. Our people are expected to experiment boldly, adopt new tools, and continuously raise what’s possible to create meaningful impact for our consumers. If you believe the best way to do your job hasn’t been invented yet, you’ll fit right in.
Director, Chief of Staff
Office of the Chief Operating Officer
Location: Needham, Massachusetts
About Us
SharkNinja is a global product design and technology company, with a diversified portfolio of 5-star rated lifestyle solutions that positively impact people's lives in homes around the world. Powered by two trusted, global brands, Shark and Ninja, the company has a proven track record of bringing disruptive innovation to market. Developing one consumer product after another has allowed SharkNinja to enter multiple product categories, driving significant growth and market share gains.
Headquartered in Needham, Massachusetts, with more than 4,100 associates, SharkNinja products are sold at key retailers, online and offline, and through distributors around the world.
AI at SharkNinja
At SharkNinja, we're building an AI native culture. We're not waiting for the future. We're creating it.
Our people are expected to experiment boldly, adopt new tools, and continuously raise what's possible to create meaningful impact for our consumers. If you believe the best way to do your job hasn't been invented yet, you'll fit right in.
Our Culture
At SharkNinja, we don't just raise the bar. We push past it every single day.
Our Outrageously Extraordinary mindset drives us to tackle difficult challenges, move with urgency, and deliver results that redefine what's possible. We look for leaders who think beyond their function, embrace accountability, and are energized by solving hard problems.
What You'll Do
The Director, Chief of Staff to the Chief Operating Officer serves as a strategic advisor and operational leader responsible for helping drive the execution of SharkNinja's highest priority Operations initiatives.
Partnering closely with the COO and Operations Leadership Team, you'll help translate strategy into execution, establish operating rhythms, improve cross functional alignment, and ensure our most important initiatives are delivered with speed, discipline, and measurable business impact.
This role is ideal for a leader who thrives in ambiguity, enjoys solving complex business problems, and excels at bringing people together around a common objective.
Strategic Leadership
- Partner with the COO to translate strategic priorities into integrated execution plans with measurable business outcomes.
- Support execution of SharkNinja's highest priority initiatives across the Operations organization.
- Coordinate executive priorities, leadership decisions, and follow through across the Operations Leadership Team.
- Prepare executive presentations, Quarterly Business Reviews, strategic planning sessions, and Board materials.
Drive Growth & Execution
- Lead cross functional initiatives that enable business growth, operational scalability, and organizational effectiveness.
- Partner on initiatives supporting geographic expansion, operational readiness, supply chain scalability, and new product launches.
- Build strong partnerships across Operations, Commercial, Finance, Product Development, Information Technology, and People & Culture to align priorities and execution.
- Identify execution risks early, remove barriers, and accelerate decision making.
Program Governance & Operational Excellence
- Develop governance processes, integrated project plans, executive dashboards, and performance metrics.
- Monitor progress against strategic objectives and recommend course corrections when needed.
- Drive accountability through disciplined operating reviews and executive reporting.
- Support continuous improvement initiatives that simplify execution, improve productivity, and strengthen operational performance.
Transformation & Operating Model
- Help develop scalable operating models, playbooks, and best practices that enable SharkNinja to launch new products, enter new markets, and support future growth.
- Partner with leaders to improve organizational effectiveness, strengthen cross functional collaboration, and enhance execution.
- Support productivity initiatives, including automation and AI enabled ways of working.
Cross Functional Leadership
Build strong partnerships across:
- Global Supply Chain (APAC) – travel to and from Asia will be a requirement for this role
- Manufacturing
- Procurement & Strategic Sourcing
- Global Planning
- Distribution & Logistics
- Engineering
- Quality
- Product Development
- Commercial
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