Description
Experience Without Limits
Come shape the future of brand experience.
At Jack Morton, we design and build head-turning, smile-inducing, impact-driving brand experiences that redefine what experiential marketing can achieve. We help our clients unlock the full value of experiences by turning bold ideas into meaningful connections.
That takes a team that's bold, curious, and acts as one. We build on each other's ideas, challenge conventions, and show up for one another every day. Here, you'll do your best work, grow quickly, and partner across clients, disciplines, and global teams to bring new ideas to life.
This is a place where curiosity drives what’s next, boldness raises the bar, and every win is shared. Where ownership is expected, egos are left at the door, and the work reflects the passion and talent of the people behind it.
Experience without limits—in your work, your growth, and your impact.
We’re Jack, and we can’t wait to meet you!
As Senior Account Director / Group Account Director you will be reporting into the Managing Director, APAC and be an integral part of the Client Services team partnering with the New Business, Marketing, Creative, Strategy and Production leads to drive business, processes, and culture.
You will be driving business growth, nurturing client relationships, and ensuring the delivery of high-impact creative solutions across multiple key accounts in the APAC region. You will lead the charge in elevating Jack Morton’s presence in APAC, focusing on growing a portfolio of client work across the whole of APAC – working closely with colleagues around the world on ensuring Jack Morton is the world’s leading experience agency.
Your role will also emphasize the development of talent by providing ongoing constructive feedback and mentorship for team members in client servicing roles.
What you’ll do:
Organic Business Growth
- Your focus will be on driving key client revenue growth and maximizing client profitability, leading to year-over-year growth and success.
- You will lead new business opportunities with existing clients, skilfully qualifying opportunities and overseeing the pitch process, creating pitch materials, and ultimately delivering exceptional pitch to potential clients.
- As a priority, alongside other key accounts in APAC, you will oversee the growth of a selection of the agency’s portfolio of trade and exhibition work into APAC – drawing on a large roster of clients around the world to connect them into APAC
- Identifying valuable partnership opportunities within the Jack Morton network across the world, you will effectively manage partner deliverables to create impactful collaborations.
- Leveraging your expertise, you will develop compelling award submissions and case studies that showcase the agency's achievements and capabilities.
Delight clients
- As the day-to-day client lead for your key accounts, you will be responsible for overseeing the project process from planning to creative execution, ensuring seamless execution and client satisfaction.
- You will develop, write, and present comprehensive project proposals, scopes of work, schedules, and staffing plans to both new and existing clients, showcasing your expertise and attention to detail.
- Guiding and inspiring the agency team, you will foster a high level of performance across all facets of the client relationship, from strategic planning to creative development, program activation, and financial management.
- Collaborating closely with the Strategy, Creative and Production teams, you will ensure that all agency solutions are tailored to address the specific business needs of each client.
- Demonstrating a deep understanding of each client's business landscape, including competitive brands, key markets, competitors, strategies, consumers, and target customers, you will ensure this knowledge is effectively shared and integrated across the entire agency team.
- You will ensure that we exceed expectations with the overall quality of the work delivered, resulting in recognition from the industry, award shows, and our clients.
- You will ensure the agency consistently delivers thought leadership in marketing and brand experience to clients, allowing for continuous optimization of existing programs and exploration of new opportunities.
Grow and develop teams
- You will coach and nurture agency team members, providing challenging assignments, feedback, and fostering their professional development.
- You will integrate teams across disciplines, encouraging collaboration and cross-functional cooperation.
- Partnering with fellow senior leaders, you will champion cross-collaboration, fostering a unified approach to client servicing.
- You will proactively identify and recruit top industry talent, ensuring a skilled and innovative team for success.
What you’ll need:
- Client-focused mindset. You’ll persist despite challenges and have a long-term strategy. You’ll develop several relationships within a client organisation to foster partnership.
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