Description
Babel Street is the trusted technology partner for the world’s most advanced identity intelligence and risk operations. We deliver advanced AI and data analytics solutions providing unmatched, analysis-ready data regardless of language, proactive risk identification, 360-degree insights, high-speed automation, and seamless integration into existing systems. Babel Street empowers government and commercial organizations to transform high-stakes identity and risk operations into a strategic advantage. The actionable insights we deliver safeguard lives and protect critical assets around the world. Babel Street is headquartered in Reston, Virginia, with regional offices in Boston, MA and Cleveland, OH, and international offices in Australia, Canada, Israel, Japan, and the U.K. For more information, visit www.babelstreet.com.
Overview
We are seeking a results-oriented and strategic Salesforce & GTM Systems Manager to own the roadmap, architecture, and administration of our go-to-market systems ecosystem during a pivotal period of transformation. Babel Street is modernizing how its revenue organization operates—deploying new tools, redesigning core workflows, and building the scalable systems foundation that will power our next phase of growth. In this role, you will be at the center of that change, leading Salesforce transformation and operational excellence across our core revenue technology stack.
This is a highly visible role with broad exposure across the organization and significant opportunity to drive meaningful process improvement. You will partner cross-functionally across the organization to modernize and streamline critical revenue processes, ensure systems scale with the business, improve data quality, and enable trusted reporting, intelligent automation, and seamless integrations across platforms and products. The ideal candidate is equal parts systems architect and change agent—someone who sees inefficiency as an opportunity and thrives on turning complexity into clarity.
Key Responsibilities
Systems Strategy & Roadmap
- Own and evolve the full go-to-market technology stack, including Salesforce Sales Cloud, CPQ and Revenue Cloud capabilities, Marketing, Service, and Experience Clouds, Ironclad CLM, Spiff commissions management, MuleSoft Anypoint Platform, and connected analytics and automation tools.
- Own the strategic roadmap and lifecycle of all GTM systems, with a focus on scalability, usability, data quality, ROI, and planned Salesforce upgrades across core opportunity, quoting, forecasting, renewal, and post-sale workflows.
- Lead and manage system architecture, implementation plans, release governance, upgrades, testing, documentation, and end-user enablement for Salesforce and related platforms.
- Drive continuous improvement and innovation across the GTM technology stack by translating business needs into prioritized system enhancements, clear business cases, and measurable adoption and efficiency outcomes.
Platform Ownership & Administration
- Serve as the primary administrator and solution architect for Salesforce, including configuration, user management, permissions, automation, reporting infrastructure, data model health, and ongoing platform optimization.
- Design lightweight, scalable solutions that grow with the business, balancing technical robustness with the speed of a fast-paced, scaling organization.
- Manage and scale the revenue cycle implementations including CPQ, Ironclad, and Revenue Cloud.
- Oversee the configuration and operation of the Spiff commissions platform; collaborate closely with finance for commissions logic and reporting.
- Manage MuleSoft Anypoint Platform and Salesforce integrations to ensure secure, scalable, and reliable data flows across GTM, finance, legal, customer success, and analytics systems.
Stakeholder & Project Management
- Function as a strategic partner with GTM leaders and cross-functional stakeholders to gather requirements, translate business needs into scalable technical solutions, align priorities, and ensure effective adoption of system changes.
- Lead GTM-related system implementation, migration, and integration projects end-to-end, including scope, solution design, data readiness, user acceptance testing, deployment, enablement, and iteration.
- Own change management, user enablement, support documentation, and ongoing support processes that improve adoption and reduce operational dependency on individual system experts.
Data, Reporting & Compliance
- Ensure data integrity, system security, permissioning, audit readiness, and compliance with regulatory and company policies across Salesforce and connected GTM systems.
- Partner with GTM leaders to maintain accurate reporting, forecasting, pipeline, bookings, renewals, commissions, and customer lifecycle analytics across Salesforce and connected systems.
- Own Salesforce data model stewardship, including object relationships, required fields, validation rules, automation impacts, data hygiene controls, and downstream reporting dependencies.
What You Bring
- 5+ years of experience in Business Systems, Revenue Operations, or CRM platform ownership, with deep hands-on ownership of Salesforce administration, configuration, process design, and cross-functional GTM systems delivery.
- Salesforce Certified Administrator required; Advanced Administrator, Platform App Builder, CPQ Specialist, or Revenue Cloud certifications preferred.
Benefits at Babel Street (just to name a few...)
- Health Benefits: Babel Street covers 85-100% monthly premium costs for Medical, Dental, Vision, Life & Disability insurances – for you and your family!
- Retirement Plans: Babel Street offers both a Traditional and Roth 401(K) with a very competitive match.
- Unlimited Flexible Leave: We trust our employees to manage their own time and balance their personal and work lives.
- Holidays: Babel Street provides employees with 12 paid Federal Holidays
- Tuition Reimbursement: We are committed to investing in our employees. One way we do that is with our Tuition Reimbursement Program for continuing education.
Babel Street is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment withou
Similar jobs
Est. 124,000 USD
Babel Street is the trusted technology partner for the world’s most advanced identity intelligence and risk operations. We deliver advanced AI and data analytics solutions providing unmatched, analysis-ready data regardl…
Est. 124,000 USD
Babel Street is the trusted technology partner for the world’s most advanced identity intelligence and risk operations. We deliver advanced AI and data analytics solutions providing unmatched, analysis-ready data regardl…
Est. 85,000 USD
Babel Street is the trusted technology partner for the world’s most advanced identity intelligence and risk operations. We deliver advanced AI and data analytics solutions providing unmatched, analysis-ready data regardl…
Est. 64,000 USD
Babel Street is the trusted technology partner for the world’s most advanced identity intelligence and risk operations. We deliver advanced AI and data analytics solutions providing unmatched, analysis-ready data regardl…
Est. 172,500 USD
Who is Boulevard? Boulevard provides the first and only client experience platform for appointment-based, self-care businesses. We empower our customers to give their clients more of the magical moments that matter most.…
Est. 122,500 USD
Babel Street is the trusted technology partner for the world’s most advanced identity intelligence and risk operations. We deliver advanced AI and data analytics solutions providing unmatched, analysis-ready data regardl…
Est. 226,500 USD
About Baringa Baringa is a global consulting firm that partners with leaders to drive change and create value. With deep industry expertise, and enabled by advanced technology, the firm helps clients to deliver with grea…
Est. 165,000 USD
About Betterment Betterment is a leading, technology-driven financial services company that offers investing, savings and retirement solutions for retail investors and investment advisors as well as financial wellness so…
Est. 147,500 USD
Who We Are Cobalt was founded on the belief of a fundamental human aspiration: the desire to live better and safer. It all started in 2013, when our founders realized that pentesting can be better. Today our diverse, ful…
Est. 150,000 USD
About Us: Pacvue is the leading Commerce Media OS, powering over $12B in advertising spend across 100+ global retail media networks including Amazon, Walmart, Target, Kroger, Instacart, Criteo, and CitrusAd. Powered by i…
Est. 140,000 USD
About Nebius: Nebius is leading a new era in cloud infrastructure for the global AI economy. We are building a full-stack AI cloud platform that supports developers and enterprises from data and model training through to…
Est. 80,000 USD
The Account Executive serves as the primary relationship owner for a portfolio of top-tier client accounts, with a focus on client retention, strategic growth, and high-level partnership. This role is responsible for del…
Est. 111,250 USD
Who is Boulevard? Boulevard provides the first and only client experience platform for appointment-based, self-care businesses. We empower our customers to give their clients more of the magical moments that matter most.…
Est. 35,000 GBP
Why Choose Bottomline? Are you ready to transform the way businesses pay and get paid? Bottomline is a global leader in business payments and cash management, with over 35 years of experience and moving more than $16 tri…
Est. 131,200 USD
Real people. Real service. At SupplyHouse.com, we value every individual team member and cultivate a community where people come first. Led by our core values of Generosity, Respect, Innovation, Teamwork, and GRIT, we’re…
Est. 85,000 USD
Who We Are Imagine Pediatrics is a tech enabled, pediatrician led medical group reimagining care for children with special health care needs. We deliver 24/7 virtual first and in home medical, behavioral, and social care…
About OfficeSpace: OfficeSpace Software provides the leading AI operating system for the built world, that helps teams plan, connect, and perform in the workplace. As a performance-based, PE-backed company, we hire based…
Est. 55,000 GBP
By bringing together next-gen technology and the finest live data available, Genius Sports is enabling a new era of sports for fans worldwide, delivering experiences that are more immersive, interactive and personalised…
Est. 186,900 USD
About the Team Here at BTI360, we’ve built a culture that’s passionate about developing software engineers. Software doesn't build itself. People do. In fact, teams of people do. That's why our primary focus is on develo…
Est. 182,500 USD
Mavericks Wanted When was the last time you achieved the impossible? If that thought feels overwhelming, you might want to pause here, but if it sparks excitement...read on In 2015, we pioneered a “moneyball for biotech”…
Est. 120,000 USD
About OfficeSpace: OfficeSpace Software provides the leading AI operating system for the built world, that helps teams plan, connect, and perform in the workplace. As a performance-based, PE-backed company, we hire based…
Est. 144,000 USD
Atlas HXM is the global workforce platform built on compliance. We help companies determine how to engage each member of their workforce and then execute with accountability built in — direct Employer of Record (EOR), Ag…
Est. 117,750 USD
Glance AI is an AI commerce platform shaping the next wave of e-commerce with inspiration-led shopping, less about searching for what you want and more about discovering who you could be. Operating in 140 countries, Glan…
Est. 120,000 USD
Company Introduction WorldStrides is the global leader in educational travel and experiential learning. The company was founded in 1967 to provide middle school travel programs to Washington, D.C. and has grown to provid…
Est. 120,000 USD
By bringing together next-gen technology and the finest live data available, Genius Sports is enabling a new era of sports for fans worldwide, delivering experiences that are more immersive, interactive and personalised…
Est. 162,487 USD
Real people. Real service. At SupplyHouse.com, we value every individual team member and cultivate a community where people come first. Led by our core values of Generosity, Respect, Innovation, Teamwork, and GRIT, we’re…
Est. 120,000 GBP
About Baringa Baringa is a global consulting firm that partners with leaders to drive change and create value. With deep industry expertise, and enabled by advanced technology, the firm helps clients to deliver with grea…
Est. 163,000 USD
Mavericks Wanted When was the last time you achieved the impossible? If that thought feels overwhelming, you might want to pause here, but if it sparks excitement...read on In 2015, we pioneered a “moneyball for biotech”…
Est. 80,000 USD
About the Team Here at BTI360, we’ve built a culture that’s passionate about developing software engineers. Software doesn't build itself. People do. In fact, teams of people do. That's why our primary focus is on develo…
Est. 180,950 USD
About the Team Here at BTI360, we’ve built a culture that’s passionate about developing software engineers. Software doesn't build itself. People do. In fact, teams of people do. That's why our primary focus is on develo…