Senior Executive, Account Management (E-commerce)
AnyMind GroupKuala Lumpur, Malaysia · Posted 16 days agoDescription
As a Senior Account Executive (E-commerce), you’ll work closely with brands and Key Account Managers to manage client accounts, uncover growth opportunities, and turn data into strategies that drive online sales. You’ll be involved in client engagement, performance analysis, growth planning, and commercial opportunities, while collaborating with internal teams to bring campaigns and ideas to life. If you’re commercially driven, data-savvy, organised, and love working with clients, we’d love to have you on the team!
What You'll Do
1. Account Operations & Client Engagement
- Act as a reliable point of contact for day-to-day client communications, ensuring high client satisfaction and positive NPS.
- Assist Key Account Managers in preparing client presentations, performance reports, and regular business reviews.
- Track project timelines, update status reports, and ensure all contractual SLAs and day-to-day operational deliverables are met.
2. Growth Strategy & Commercial Execution
- Deliver expert recommendations on growth levers, campaign strategies, and promotional plans to optimize clients' online sales.
- Conduct in-depth research on client performance, market trends, and competitor activity across e-commerce channels.
- Analyze platform data and client insights to identify upsell or cross-sell opportunities for AnyMind Group’s tech and service solutions.
- Collaborate with Key Account Managers to drive account retention, performance improvement, and long-term revenue growth.
3. Cross-Functional Collaboration
- Work closely with internal operations, customer service, digital marketing, and product teams to ensure seamless execution of client
- campaigns.
- Clearly communicate client briefs, agendas, and feedback to internal stakeholders to keep projects on track.
Who You Are
- Experience: Minimum 1–3 years of e-commerce experience, preferably with an e-commerce enabler, brand, or platform.
- Education: Bachelor’s Degree in Business, Marketing, E-commerce, or a related field.
- Commercial Mindset: Performance-driven, analytical, and comfortable working with e-commerce data and metrics to solve business challenges.
- Communication & Relationship Skills: Strong interpersonal skills with high empathy, flexibility, and fluency in English (both written and spoken).
Why You'll Love It
- Advanced AI tools for all positions
- Creative office at KL ECO CITY.
- Competitive Salary
- Performance Review (2 times per year)
- Annual Performance Bonus
- Annual Paid Leave
- Marriage, Compassionate, and Parental Leaves
- Health Insurance
- Social Security
- Monthly, Quarterly, Annual MVP Awards (prizes up to 8,000USD)
- TGIF and other fun events at office
Similar jobs
Manager, Business Development Step into a pivotal role as the Manager of Business Development at AnyMind Group, where you will serve as the strategic bridge between top-tier brands and explosive e-commerce growth. In thi…
We are looking for a dynamic and results-driven Senior Executive, Account Management to serve as the strategic backbone for key brand partners across FMCG, E-commerce, and Social Commerce industries. In this high-impact…
As a Client Account Manager, you'll be the trusted advisor and primary point of contact for our clients, leading campaigns from strategy through execution while collaborating closely with internal teams. You'll ensure pr…
Elevate your digital media career by driving regional campaign success for AnyMind’s key strategic clients. Take ownership of daily optimization, deep data analysis, and cross-functional collaboration to deliver impactfu…
As a Client Account Executive / Senior Executive, you'll serve as the key liaison between clients and internal teams, ensuring campaigns are planned, executed, and delivered seamlessly. From understanding client objectiv…
We are looking for a proactive and driven Senior E-Commerce Operations Executive to drive and optimize the day-to-day operations of our clients’ official flagship stores across major marketplaces. This role combines stra…
Manager, eCommerce KAM We are seeking a strategic and highly motivated eCommerce KAM to oversee our e-commerce account, and manage a portfolio of top-tier brands. In this pivotal role, you will drive the overarching e-co…
We are seeking a results-oriented professional E-commerce Key Account Manager (KAM) to be responsible for planning, executing, and overseeing campaigns and events, ensuring alignment with clients’ marketing goals. What Y…
The Senior Executive, Account Management at AnyMind Thailand is a pivotal role focused on driving success for direct clients in the dynamic D2C E-commerce and digital marketing landscape. You will cultivate and nurture r…
We are seeking a results-oriented professional E-commerce Key Account Manager (KAM) to be responsible for planning, executing, and overseeing campaigns and events, ensuring alignment with clients’ marketing goals. What Y…
Are you eager to dive into the world of digital commerce and work with exciting brands? As an eCommerce intern, you'll be an essential part of our team—supporting Account Managers in daily client communications, preparin…
As a Senior Business Development professional in our E-commerce Enablement unit, you will be the commercial engine driving this vision across the Indonesian market. You will partner with high-growth and enterprise brands…
We are looking for a strategic Key Account Manager to join our e-commerce enablement team. In this role, you will manage and grow key client relationships, drive business growth, and deliver exceptional service and solut…
What You'll Do ● Does brainstorming with the team to craft effective and strategic campaign proposals based on job briefs in order to close potential accounts ● Presents the campaign idea to the client together with the…
Executive, Business Development (Kota Damansara) We are looking for a motivated and growth-oriented Executive to join our Business Development team. In this role, you will work closely with Business Development Manager t…
As a Manager will play a key role in the sales team’s continued development and success in the Jakarta office. You will be in-charge to strategize semester and yearly sales plan for the team. What You'll Do Responsible f…
Are you someone who gets excited by data, digital campaigns, and finding smarter ways to drive results? As a Performance Marketing Executive / Senior Executive, you'll play a key role in planning, executing, and optimizi…
AnyMind Thailand is a dynamic and innovative company specializing in influencer marketing and media solutions. We are seeking a talented and motivated Account Management to join our team and drive success in influencer m…
As a Finance Admin cum E-commerce Accountant, this role is responsible for supporting the day-to-day financial and accounting operations of the business, ensuring accurate financial records, seamless e-commerce transacti…
AnyMind Thailand is a dynamic and innovative company specializing in influencer marketing and media solutions. We are seeking a talented and motivated Account Management Manager to join our team and drive success in infl…
Senior Business Development – D2C Business Specialist plays a key role in driving growth and optimizing operational strategies for the Direct-to-Consumer (D2C) business. This role focuses on executing both short-term and…
We are looking for an energetic and results-driven Senior Executive, Affiliate Partnership & Network Development to join our fast-growing Creator Growth team at AnyMind Group! In this role, you will play a key part i…
As a Senior Executive, Business Development at AnyMind Thailand, you will be instrumental in driving growth by implementing innovative sales and marketing strategies focused on influencer marketing and online media solut…
The account management role acts as a central contact point and communicator between sales, operational teams and client. This person must have a passion for creative campaign and digital advertising technologies. The id…
We are looking for a motivated and growth-oriented Business Development Intern to join our team. In this role, you will work closely with Business Development team to support market expansion by assisting in sourcing pot…
Est. 25,000 USD
AnyMind Group is one of the fastest-growing startups in the world, driven by a core mission to make every business borderless. Starting from marketing tech, AnyMind Group has expanded its focus into cloud manufacturing,…
Step into an entrepreneurial role within AnyMind’s E-Commerce Enablement division, where you'll manage and scale imported FMCG brands as if they were your own. As a Brand Manager, you’ll oversee the entire brand journey…
We are looking for a high-impact Head of Sales to lead, scale, and synchronize our revenue efforts across two key pillars: Agencies and Direct Brands. Reporting directly to the Country Manager of Singapore, you will be t…
This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything…
At AnyMind Group, we are looking for a proactive and detail-oriented Senior Executive, Affiliate Community Management to join our Creator Growth business in Thailand. You will be instrumental in building, nurturing, and…