Description
About the Role
We are looking for a Product Builder to join the Engage squad, responsible for the Data and Human Support products within the VTEX CX Platform. This is a hands-on, high-ownership role for someone who thrives at the intersection of product, engineering, and design, and is passionate about building digital products that deliver measurable business and customer impact.
You will lead the development of high-impact digital products with multidisciplinary teams, taking full ownership of operations, performance, and costs under a “you build it, you run it” mindset. We need someone who can connect vision to execution, make informed trade-offs, and drive initiatives independently in a fast-paced environment.
You will leverage AI and modern tooling to accelerate prototyping, documentation, API development, and task automation, while maintaining strong fluency with engineering and design teams to ensure agile, high-quality delivery. Strong cross-functional collaboration, execution excellence, and a product mindset focused on outcomes are essential for success in this role.
Key Responsabilities
- Define product vision, metrics, and strategy based on real customer problems, usage data, and market trends — leading lean discovery processes that validate hypotheses through rapid AI-powered prototyping.
- Lead a stream-aligned squad, prioritize the backlog, remove blockers, and act hands-on in the development, testing, and launch of high-value increments, using AI agents to orchestrate and accelerate execution across the cycle.
- Produce requirements, diagrams, and documentation collaboratively and iteratively, with AI as a core accelerator — reducing friction and keeping engineering, design, and data teams aligned.
- Take full ownership of the product lifecycle ("you build it, you run it"), leveraging AI-powered observability and automation to monitor performance, costs, and reliability while driving continuous improvement.
- Facilitate agile ceremonies (planning, daily stand-ups, reviews, retrospectives, and post-mortems) to promote transparency, continuous learning, and the delivery of tangible business value.
Who you are
- 2–3+ years of experience in software development or in product roles within digital products, such as Product Manager, Technical Product Manager, Product Owner, or other positions embedded in software product teams.
- Real AI fluency: acts as an agent orchestrator, decomposing problems, delegating to AI systems, and combining outputs to multiply productivity.
- Hands-on background in software environments, comfortable with APIs, technical documentation, and integration flows.
- Able to define product vision, set metrics, and translate strategy into an executable roadmap with autonomy.
- Technical fluency: comfortable reading API specs (REST, GraphQL, Webhooks), running basic SQL/NoSQL queries, and discussing architecture trade-offs with engineering teams.
- Familiar with agile methodologies and experienced with plannings, dailies, reviews, and retrospectives.
- Strong communicator: able to simplify technical concepts into clear narratives for both teams and stakeholders.
- Comfortable with product metrics and evidence-based decision making.
About VTEX
VTEX is a global commerce platform that helps brands and retailers grow. Our CX Platform combines customer service and conversational commerce, enabling merchants to connect with customers throughout their buying journey via AI agents.
Benefits
- Health, dental, and life insurance with national coverage provided by VTEX;
- Language development incentive program (English, Spanish, Portuguese);
- Flexible meal allowance;
- Extended parental leaves;
- Flexible work schedule and remote-first culture;
- Financial assistance to build your work-from-home setup;
- Wellness program;
Similar jobs
About the Role We are looking for a Product Marketing Manager to own the go-to-market strategy for VTEX CX Platform. This is a hands-on, strategic role at the intersection of product, growth, and marketing. You will defi…
ABOUT THE ROLE We're looking for a Senior Front-End Engineer to build commerce experiences used by thousands of stores across 43 countries, multi-tenant SaaS where a single front-end decision plays out at massive scale.…
ABOUT THE ROLE We are proactively seeking a highly skilled Senior Backend Engineer to join our team. The ideal candidate will have experience in developing multi-tenant SaaS solutions and a proven track record in backend…
ABOUT THE ROLE As a Staff Product Manager for Ads, you will play a key role in shaping VTEX’s Retail Media and Ads platform, helping build a scalable media hub that enables brands and industries to activate 360° media st…
Est. 250,000 USD
About the Role We are looking for a VP of Solution Architecture to lead and transform VTEX’s global Solution Architecture organization. At VTEX, Solution Architecture is primarily an implementation organization. The team…
Est. 250,000 USD
About the Role We are looking for a VP of Solution Architecture to lead and transform VTEX’s global Solution Architecture organization. At VTEX, Solution Architecture is primarily an implementation organization. The team…
ABOUT THE ROLE As a Staff Product Manager, Checkout, you will be responsible for defining and executing the future of checkout at VTEX. This role requires a strong analytical mindset, strategic thinking, and the ability…
About the Role We are looking for a VP of Solution Architecture to lead and transform VTEX’s global Solution Architecture organization. At VTEX, Solution Architecture is primarily an implementation organization. The team…
VTEX is a global leader in digital commerce technology, providing innovative solutions for businesses seeking excellence in their online ventures. As an integral part of the Global Strategic Alliances team, you will have…
Est. 60,000 EUR
About the team The Commerce Engineer team is the support and engine of the VTEX Sales Team. The team seeks to guide and find scalable solutions for our potential customers. The team is trained and prepared to define the…
ABOUT THE ROLE We're looking for a Senior Software Engineer (Backend/Infrastructure) for the VTEX Network team ,the core connective tissue of our cloud platform: CDN, Cloud Connectivity, Ingress, DNS, and Service Mesh. Y…
About the Role Brazilian Engineering is a VTEX initiative created to showcase the quality, talent, and potential of technology professionals from Brazil. We are looking for an Engineering professional with a strong comme…
About the Role As a Senior Solution Architect at VTEX, you will be responsible for designing and delivering scalable commerce solutions for enterprise clients across both B2C and B2B business models. You will work closel…
About the Role The Sales Solution Engineer is a key professional supporting the VTEX Sales team by leveraging strong technical and multifunctional skills. They maintain close collaboration with development and profession…
ABOUT THE ROLE Expert Hub is the squad responsible for developing and automating the tools that scale VTEX's Product Support team. Here, the focus is not just on solving problems — it's on building the systems that make…
ABOUT THE ROLE We are looking for a Senior Software Engineer (L4) to join VTEX’s DOM team, working on one of the most strategic initiatives in the platform: the evolution of our Order Management and Order Allocation syst…
About the Role We are seeking a Commercial Contracts Specialist to oversee and streamline our contract review and management processes in Brazil and LATAM. This role will be responsible for ensuring that all core-busines…
About the Role We are looking for a Lead Field Marketing individual contributor to join VTEX Brazil, with a primary focus on the B2C segment. In this role, you will be responsible for turning marketing strategy into stro…
About the Role The Sales Solution Engineer is a key professional supporting the VTEX Sales team by leveraging strong technical and multifunctional skills. They maintain close collaboration with development and profession…
Est. 140,000 USD
About the Role As a Senior Solution Architect at VTEX, you will be responsible for designing and delivering scalable commerce solutions for enterprise clients across both B2C and B2B business models. You will work closel…
Est. 80,000 EUR
About the Role As a Senior Solution Architect at VTEX, you will be responsible for designing and delivering scalable commerce solutions for enterprise clients across both B2C and B2B business models. You will work closel…
About the Role As a Sales Account Executive focused on the VTEX CX Platform, you will own the full sales cycle, combining strong commercial acumen with technical expertise to position the platform as the best solution fo…
About the Role We are looking for a Field Marketing Data Analyst to own the technical tracking, analysis, and reporting of marketing, sales and PR data across regions. This role is highly data-driven and focused on build…
About the Role We're looking for a highly motivated and creative Enterprise Account Executive to help accelerate our growth across the Mexico market. This is a true hunter role that combines strategic outbound prospectin…
OUR CHALLENGES We're building the infrastructure for global commerce. Our Team create solutions that range from ecommerce to physical store, but also extend to financial services and even tools to empower partner and cli…
ABOUT THE ROLE As an Engineering Manager for Cloud Storage, you will lead the core team responsible for the data backbone of our platform. We are looking for a platform-minded leader to manage an ecosystem that encompass…
Est. 120,000 USD
About the Role The Sales Leader - System Integrators is responsible for building, maintaining and scaling VTEX's strategic Channel ecosystem across the United States. This role will develop relationships with Global and…
Est. 85,000 USD
Connecting enterprise teams to scalable commerce solutions Focused on enterprise engagement and digital transformation initiatives About the Field Marketing Team The Field Marketing team is responsible for creating predi…
Est. 120,000 USD
About the Role The Sales Leader - System Integrators is responsible for building, maintaining and scaling VTEX's strategic Channel ecosystem across the United States. This role will develop relationships with Global and…
Sobre a Posição Estamos em busca de um Assistente de Marketing para integrar o time da VTEX Ads Platform. Esta é uma posição com foco em execução, que apoiará as iniciativas de marketing em campanhas digitais, produção d…