Description
About THG
We are THG, a global ecommerce group on a mission to be the global online leader in beauty and sports nutrition.
Our portfolio of leading retailers and brands such as LOOKFANTASTIC, Myprotein, ESPA, Perricone MD, and Cult Beauty form our two core businesses: THG Beauty and THG Nutrition.
From Manchester to New York, we’re powered by a team of over 2500 people who work together, lead by example, and think BIG.
With us, you’ll go further, faster. What are you waiting for?
Life at THG Beauty
We know that beauty isn’t one-size-fits-all. Our portfolio of leading retailers and iconic beauty brands caters to everyone, everywhere, empowering customers all over the world to look and feel fantastic.
By combining our portfolio of owned brands inclusive of ESPA, Ameliorate and Christophe Robin, with a marketplace for over 1,300 third-party beauty brands through online retail sites LOOKFANTASTIC, Cult Beauty, and Dermstore, THG Beauty's ambition is to be the global digital partner of choice across the beauty industry, supporting the channel shift to online.
THG Beauty’s breadth of relationships is unique to the beauty market; it engages with brands as a retailer, a brand owner, and a product developer and manufacturer, making it the industry’s digital strategic leader.
About the Role
The Multi Brand Sales & Education Executive is field based, covering a geographical location within the UK. You will visit a cluster of stores on a regular basis driving profitable sales through hosting master classes, building in store relationships and educating the teams.
Reporting to - Head of Sales & Education- Multi Brand.
Responsibilities
- Driving instore sales within cluster or allocated stores
- Building in store relationships with key members of the host store mgt team.
- Educate the host store beauty advisor team through scheduled sessions (minimum one per Quarter) managing gratis budget to support the education session.
- Negotiating promotional popup space to host Master classes and launch NPD
- Planning and executing in store Masterclasses
- Maintaining Gift with Purchase (GWP), sample stock and brand stationary (gift wrap) levels in key stores to support the Master classes.
- Manage stock levels working collaboratively with the internal brand Account Mgr.
- Following a planogram to ensure Visual standards are in line with brand guidelines and reflect the commercial requirements
- Launch New Product Development (NPD) in store & monitor sales
- New customer acquisition, via data capture, work collaboratively with the CRM team to ensure communication workflows follow up and drive brand engagement.
- Complete a weekly competitor analysis, feeding back to the wider brand team, highlighting key trends and opportunities.
KPI’s
- Exceed planned sales targets, Average Transaction Value ( ATV) and Unit Per Transaction (UPT)
- Achieve Weekly Data capture (new customer acquisition)
- Exceed NPD launch targets
- Manage marketing spends within the allocated budget
Requirements
- In store sales account mgt experience.
- Comfortable presenting to large groups
- Keen interest in Beauty brands
- Can work independently
- Demonstrate planning & organising skills (use digital diary)
- Understanding of AI and when it’s appropriate to use
- Microsoft skills including Power Point
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