Description
At Tactile Medical, we specialize in developing at-home therapy devices to treat lymphedema, chronic venous insufficiency and respiratory illnesses.
The Principal Business Analyst serves as a strategic partner to executive and business leaders, translating organizational priorities into actionable initiatives that deliver measurable business value. This role leads efforts from strategy and ideation through project intake, business case development, prioritization, and requirements definition, ensuring alignment between business objectives, technology investments, and enterprise priorities. Working across Executive Leadership, Finance, Organizational Change Management, IT, and Product teams, the Principal Business Analyst drives clarity, alignment, and informed decision-making for complex, cross-functional initiatives.
Responsibilities
Strategic Partnership & Portfolio Governance
- Partner with Executive Leadership Team (ELT), Senior Management Team (SMT), and functional leaders to identify, evaluate, and prioritize strategic business initiatives.
- Facilitate discussions that translate organizational goals and strategic priorities into actionable initiatives and programs.
- Lead project intake activities by assessing business needs, identifying dependencies, evaluating risks, and recommending prioritization approaches.
- Support portfolio governance processes and decision-making forums by providing business analysis, business case insights, and strategic recommendations.
- Drive alignment between business priorities, technology capabilities, resource constraints, and organizational objectives.
- Assist leaders in defining success metrics, value realization measures, and expected business outcomes.
Business Case Development
- Lead the development and refinement of business cases for strategic initiatives and technology investments.
- Partner with Finance and business leaders to quantify benefits, costs, risks, and return on investment (ROI).
- Facilitate investment discussions and provide structured recommendations to support prioritization and funding decisions.
- Ensure business cases are aligned with enterprise priorities and governance standards.
Business Analysis Leadership
- Lead discovery and analysis efforts for complex, high-impact initiatives spanning multiple functions and stakeholder groups.
- Facilitate executive workshops, stakeholder interviews, and strategic planning sessions to identify business challenges and opportunities.
- Translate high-level business objectives into clear business requirements, process improvements, capabilities, features, and user stories.
- Identify root causes, process gaps, risks, and opportunities through structured analysis techniques.
- Maintain clarity, alignment, and business focus throughout initiative planning and execution.
Stakeholder Engagement & Facilitation
- Build strong partnerships across business, technology, finance, and organizational change management functions.
- Facilitate discussions with senior leaders to drive consensus, decision-making, and organizational alignment.
- Act as a trusted advisor to executives and business leaders regarding solution options, investment trade-offs, and organizational impacts.
- Communicate complex concepts effectively to both technical and non-technical audiences.
Cross-Functional Collaboration
- Collaborate with Technical Product Owners, Product Managers, Architects, and delivery teams to ensure successful translation of business requirements into executable work.
- Partner with Organizational Change Management leaders to assess change impacts and support stakeholder readiness.
- Support roadmap planning and prioritization activities across multiple initiatives and business domains.
- Ensure business needs remain aligned with strategic objectives throughout the delivery lifecycle.
Continuous Improvement & Thought Leadership
- Identify opportunities to improve portfolio governance, business analysis practices, intake processes, and decision-making frameworks.
- Establish and promote best practices, templates, tools, and methodologies across the business analysis function.
- Mentor and guide Business Analysts and other team members in business analysis, facilitation, and stakeholder engagement practices.
- Influence organizational thinking through data-driven insights, structured problem-solving, and strategic recommendations.
Change Leadership
- Support enterprise transformation initiatives through impact assessment, stakeholder engagement, and business readiness activities.
- Anticipate organizational risks and barriers to adoption and recommend mitigation strategies.
- Promote alignment between strategic priorities, organizational capabilities, and operational execution.
- Other duties as assigned.
Qualifications
Education & Experience
Required:
- Bachelor’s degree in Business, Information Systems, Finance, Organizational Leadership, Management, or a related field.
- 5+ years of experience in business analysis, strategy, portfolio management, consulting, program management, or related disciplines.
- Experience partnering with senior leaders and executive stakeholders on complex business initiatives.
- Demonstrated success in business case development, strategic planning, and cross-functional facilitation.
- Experience leading large-scale discovery, requirements definition, and process improvement efforts.
- Strong analytical, financial, and business problem-solving capabilities.
- Proven ability to influence outcomes without direct authority.
Preferred:
- Experience supporting portfolio governance, project intake, or strategic investment processes.
- Experience in healthcare, medical technology, manufacturing, or other regulated industries.
- Familiarity with agile delivery methodologies, product-based operating models, and technology solution delivery.
- Exposure to organizational change management practices.
- Experience with tools such as Aha!, Azure DevOps, Miro, Visio, Power BI, Excel, and PowerPoint.
Our total compensation package includes medical, dental and vision benefits, retirement benefits, employee stock purchase plan, paid time off, parental leave, family medical leave, volunteer time off and additional leave programs, life insurance, disability coverage, and other life and work wellness benefits and discounts. Benefits may be subject to generally applicable eligibility, waiting period, contributions, and other requirements and conditions.
Below is the starting salary or hourly range for this position, although offers may differ based on the candidate's location, job-specific knowledge, skills and experience.
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