Spa & Gym Recepcionist - Soho House Barcelona
Soho House & Co.Barcelona, Catalonia, Spain · Posted 8 days agoDescription
Soho House & Co. – Barcelona.
The place…
Located in the Gothic Quarter, opposite Port Vell, the House has a private Club for our Members. The Health Club offers innovative options for taking care of our bodies and minds. We also have 56 rooms, a private cinema room, and our signature Cecconi's restaurant.
Job Purpose
As a Spa & Gym Recepcionist with Soho House, your role is to make sure that our members and guests have an amazing experience every time.
You will deliver an excellent first impression and a warm greeting to everyone as they come in. You will showcase our Values: Collaboration, Simplicity, Kindness and Passion.
Main Duties
- Ensure every member is welcomed by their name and guest is welcomed with open arm and in a hospitable manner: the Soho House way is warm and friendly.
- Well- versed on standard operating procedures, menus, amenities and collect laundry for Housekeeping Department.
- Learn about all the different services and how much Soho House Gym & Spa has to offer.
- Maintain a clean, sanitary and safe environment: reception area.
- Manage members lists, bookings Spa services and Booking personal training classes
- Support, direct, solve problem in real- time to ensure any guest related concerns are addressed straight away.
- Build a positive relationships with members and guest.
- Communicate and red flag any feedback to the management team.
- Influence a fun and positive atmosphere by being approachable and professional.
- Welcome new hire and train everyone to the Soho House standards ie: Steps of service, Soho House knowledge.
Requirements
A successful Spa & Gym Receptionist for Soho House will ideally have up to 2 years’ experience in a busy high-profile venue and a natural flair for first class service. You’ll be reliable, friendly and happy to be a key part of the team that strives for success.
- Strong attention to details
- Excellent customer service
- Fluent in English and Spanish
- Organised and reliable Ability to handle feedback to achieve member satisfaction
- Ability to multitask and work in a fast-paced environment
- Ability to understand and follow written and verbal instructions
- Excellent interpersonal, communication and problem solving skills.
What we are offering?
- Team meal whilst on shift prepared by our chefs
- Soho Friends Membership
- 50% Team discount on Food & Drink, 7 days a week
- Team Room Rates; Any Bedroom, Any House, $100 a night
- Birthday Day Off
- Discount on Cowshed products and Soho Home (up to 50%)
- Cookhouse & House Tonic: Our Cookhouse & Tonic Programmes offer unique food and drink training, events and opportunities to inspire and educate.
- Continuous training to develop yourself personally and professionally
- Exclusive access to our benefits platform with hundreds of discounts on shopping, gym memberships, holidays, insurance and much more
Similar jobs
Est. 28,000 EUR
The place… Located on Avenida Tibidabo, our third Casa in the city will include a state-of-the-art gym, a full-service spa and hair salon, an 18 m² outdoor pool, a café, and two floors of club space. Job Purpose As a Spa…
Est. 25,000 EUR
Soho House & Co. – Barcelona The place… Located in the Gothic Quarter, opposite Port Vell, the House has a private Club for our Members. The Health Club offers innovative options for taking care of our bodies and min…
Scope of the Role At Soho House, the Health Club Manager leads the successful launch and day-to-day operation of our Health Club, creating an exceptional member experience across fitness, recovery and spa. This is a pre-…
Est. 23,739 EUR
Waiter/Waitress Job Purpose As a Waiter/Waitress with Soho House, your role is to make sure that our members have an amazing experience every time. Possessing natural hospitality charm, we will give you a platform to con…
Est. 32,340 GBP
The Role… At Soho House, a Health Club Host is the face of the fitness area, providing a warm welcome, excellent service, and continuous support to ensure members and guests enjoy a clean, safe, and motivating workout en…
Est. 32,340 GBP
The Role… At Soho House, as the Receptionist, you will play a crucial role in delivering seamless front-of-house service while supporting the day-to-day coordination of Club operations, the first point of contact for mem…
Est. 35,000 GBP
The Role… At Soho House, our Assistant Spa Manager plays a key leadership role in delivering an exceptional, luxury wellbeing experience for our members and guests. Supporting the Spa Manager, you will oversee the day-to…
Est. 19,160 GBP
The Role… At Soho House, as a Hotel Receptionist, you will be the first point of contact for members and guests, delivering an exceptional arrival and departure experience. Your role is key in ensuring a warm welcome, sm…
Est. 18,000 GBP
The Role… At Soho House, our Spa Attendants play a vital role in creating a calm, welcoming, and immaculately presented environment for our members and guests. You’ll support the day-to-day running of the spa, ensuring a…
Est. 32,340 GBP
The Role… At Soho House, as the Receptionist, you will play a crucial role in delivering seamless front-of-house service while supporting the day-to-day coordination of Club operations, the first point of contact for mem…
Est. 25,000 EUR
Soho Farmhouse Ibiza Set in a working olive grove, Soho Farmhouse Ibiza brings all the things we love about Soho Farmhouse in Oxfordshire to members living and visiting the White Island including bedrooms, an outdoor poo…
Est. 45,000 USD
The role… At Soho House a Host is one of the first point of contacts for members guests and staff before being seated for their dining experience. As a Host, you are responsible for greeting guests, answering all incomin…
Est. 32,340 GBP
The Role… At Soho House, as the Receptionist, you will play a crucial role in delivering seamless front-of-house service while supporting the day-to-day coordination of Club operations, the first point of contact for mem…
Est. 40,000 USD
The role… At Soho House, the Front Desk Agent, assist with checking members in to the property and hotel guests into their room as well as streamline various inquiries, risks and other matters that arise. The Front Desk…
Est. 22,000 GBP
The Role… At Soho House, the Health Club Receptionist is the first point of contact for members and guests, ensuring a warm, professional, and efficient welcome. You will manage check-ins, bookings, and inquiries while p…
Est. 40,000 USD
The role… At Soho House, the Front Desk Agent, assist with checking members in to the property and hotel guests into their room as well as streamline various inquiries, risks and other matters that arise. The Front Desk…
Est. 22,263 EUR
Job Purpose… As a Runner with Soho House, your role is to make sure that our members have an amazing experience every time. Possessing natural hospitality charm, we will give you a platform to connect, grow, have fun and…
Est. 36,450 GBP
The Role… At Soho House, as the Head Receptionist, you will lead the front desk team in providing a warm, professional, and seamless welcome to all members, guests, and visitors. As the first point of contact, you will s…
Est. 30,480 GBP
The Role… At Soho House, a Host plays an essential role in welcoming and greeting members and guests, managing the table booking systems and supporting with floor team to seat current bookings and prepare tables for the…
The role… At Soho House the Front Office Manager encompasses the highest level of hospitality and approachability by creating professional relationships with internal and external stake holders, developing/creating effic…
Est. 60,000 GBP
The Role… This is a senior leadership role responsible for overseeing all aspects of spa operations, including member experience, team leadership, retail performance, treatment utilisation, and financial results. You wil…
Est. 32,340 GBP
The Role… At Soho House, as the Receptionist, you will play a crucial role in delivering seamless front-of-house service while supporting the day-to-day coordination of Club operations, the first point of contact for mem…
Est. 25,000 GBP
The Role… At Soho House, the Health Club Host is the welcoming face of our wellness spaces, ensuring that members and their guests enjoy a seamless, uplifting, and professional experience from the moment they arrive. You…
Est. 32,340 GBP
The Role… At Soho House, a Guest Service Agent will support with communicating with guests any questions or queries, travel arrangements, booking reservations for the hotel and other outlets arriving by telephone, email…
Est. 22,000 GBP
The Role… At Soho House, the Health Club Receptionist is the first point of contact for members and guests, ensuring a warm, professional, and efficient welcome. You will manage check-ins, bookings, and inquiries while p…
Est. 28,000 GBP
The Role… At Soho House, a Spa Therapist you will deliver a premium, personalised experience to members and guests, offering a wide range of beauty and wellness treatments in a calm, luxurious environment. You will be re…
Est. 32,320 GBP
The Role… At Soho House, a Host plays an essential role in welcoming and greeting members and guests, managing the table booking systems and supporting with floor team to seat current bookings and prepare tables for the…
Est. 32,340 GBP
The Role… At Soho House, a Host plays an essential role in welcoming and greeting members and guests, managing the table booking systems and supporting with floor team to seat current bookings and prepare tables for the…
Est. 22,000 EUR
The place… Located in the Gothic Quarter, opposite Port Vell, the House has a private Club for our Members. The Health Club offers innovative options for taking care of our bodies and minds. We also have 56 rooms, a priv…
Est. 30,480 GBP
The Role… At Soho House, a Host plays an essential role in welcoming and greeting members and guests, managing the table booking systems and supporting with floor team to seat current bookings and prepare tables for the…