Description
The Role…
At Soho House, a Spa Therapist you will deliver a premium, personalised experience to members and guests, offering a wide range of beauty and wellness treatments in a calm, luxurious environment. You will be responsible for performing treatments to the highest standard, recommending aftercare products, and contributing to the overall ambience and success of the spa and wellness areas.
You will play a key role in upholding the club’s commitment to excellence, discretion, and member wellbeing.
What's in it for you?
- Weekly Pay
- Team meal whilst on shift prepared by our chefs
- Soho Friends Membership
- 50% Team discount on Food & Drink, 7 days a week
- Staff Room Rates
- Health Cash Plan (option to up to 2 additional dependents)
- Dental Plan (option to add up to 2 additional dependents)
- Birthday Day Off after 1 years' continuous service
- Up to 50% Staff Discount on Cowshed & Soho Home
- In conjunction with Soho Impact, take 2 days paid a year to support a charity of your choice.
- Free Counselling Sessions
- Cookhouse & House Tonic: Our Cookhouse & Tonic Programmes offer unique food and drink training, events and opportunities to inspire and educate.
- Continuous training to develop yourself personally and professionally
- Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to.
Soho House offers competitive compensation packages that feature global benefits and perks. Whether you’re seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to enhance your career
Key duties…
- Provide a range of high-quality beauty treatments, including facials, massages, waxing, nails, and other advanced therapies in line with training and qualifications.
- Ensure all treatments are delivered with professionalism, care, and attention to detail.
- Maintain exceptional levels of hygiene, cleanliness, and presentation in all treatment rooms and spa areas.
- Tailor each treatment to the specific needs of members and guests, offering expert advice on skincare and wellness.
- Promote and recommend retail products to enhance the guest experience and encourage aftercare.
- Manage booking schedules efficiently, ensuring punctuality and smooth handovers.
- Build strong relationships with members through excellent service, professionalism, and discretion.
- Ensure all health, safety, and hygiene protocols are always followed.
- Support the wider spa and wellness team with stock management, spa opening/closing procedures, and general operations.
- Act as an ambassador for the wellness offering of the club, embodying the brand's values and service ethos.
What we are looking for...
A successful Beauty Therapist for Soho House will ideally have up to 2 years’ experience in a busy high-profile venue and a natural flair for first class service. You’ll be reliable, friendly and happy to be a key part of the team that strives for success.
- Minimum 2 years’ experience in a high-end spa, clinic, or luxury wellness environment
- NVQ Level 3 or equivalent in Beauty Therapy (Level 4 desirable for advanced treatments - Deep Tissue Massage)
- Strong knowledge of skincare brands, facial techniques, and massage therapies
- Experience with luxury products and a client-focused approach
- Impeccable grooming and communication skills
- Discreet, professional, and calm under pressure
- Comfortable working flexible shifts including evenings and weekends
Physical Requirements:
- Must be over the age of 18
- Must be able to seize, grasp, turn and hold objects by hand
- Able to work on your feet for at least 8 hours
- Occasionally kneel, bend, crouch and climb as required
The salary range for this role if filled within the UK is listed below. The range for the position in different geographies may vary based on market differences.
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