Description
At Navan, "It's all about the user. All of them." We're passionate about providing a seamless one-stop experience for business travelers, no matter how they travel, where they stay, or where they're going. Navan is building cutting-edge solutions at the intersection of travel, expense, payments, and AI. As a leader in the AI for Travel domain, we are using intelligent, practical AI experiences to make business travel simpler, faster, and more reliable for travelers, travel managers, finance teams, and support teams.
We are constantly striving to make our systems reliable, scalable, and simple to operate so our services are available to travelers when they need them most. With our continued growth, we have exciting challenges ahead and we're looking for a Senior Site Reliability Engineer to join our team in Tel Aviv. This role blends classic SRE ownership with pragmatic AI SRE work: you will build and operate the platforms, automation, observability, and incident response practices that keep Navan reliable, while helping teams use AI solutions, AI providers, and their APIs safely and dependably.
This is a hands-on engineering role, not a research role. You will partner with product, platform, data, security, support, and incident response teams to make production systems and AI-powered experiences more resilient. You will use software engineering, infrastructure as code, SLOs, telemetry, provider observability, and automation as your main tools, and you will apply AI where it creates measurable reliability value rather than novelty.
This position is based out of our new Tel Aviv office.
What You'll Do:
- Support AI-based application solutions where reliability matters. Partner with the development teams building AI-powered travel experiences to support the development and production operation of their solution.
- Work with AI solutions, providers, and APIs. Partner with teams integrating AI capabilities and providers, with attention to API reliability, authentication, quotas, rate limits, latency and provider-specific operational constraints.
- Troubleshoot AI tools and provider issues. Diagnose failures across AI-powered workflows, provider APIs, configuration, permission errors, degraded responses and related areas.
- Operate reliable production platforms. implement and run cloud infrastructure,and help product teams move quickly without compromising reliability.
- Improve observability. Build dashboards, alerts, traces, logs, and runbooks that make service health clear, actionable, and tied to SLOs and customer impact.
- Apply AI to SRE workflows. Prototype and productionize AI-assisted systems that create effective and efficient operations
- Automate operational toil. Create tools, workflows, and automation that remove repetitive manual work and make operational knowledge easier to use.
What We're Looking For:
- 5+ years of experience as a Senior SRE, Infrastructure Software Engineer, Production Engineer, or DevOps Engineer.
- 3+ years of experience operating production, 24x7 customer-facing systems.
- Hands-on experience delivering production infrastructure, platform tooling, and automation used by engineering teams.
- Strong software engineering skills in Python, Go, Java, or a similar language, with a bias toward production-quality code, tests, monitoring, and documentation.
- Experience with cloud infrastructure, container orchestration, Linux systems, networking, CI/CD, and infrastructure as code such as Terraform or CloudFormation.
- Experience building, tuning, and automating observability systems such as Grafana, Prometheus, New Relic, Datadog, Splunk, or similar tools.
- Familiarity with SLOs, incident response, on-call practices, root cause analysis, and blameless postmortems.
- Practical experience or strong interest in AI solutions, AI providers, agents, AI APIs, provider integrations, or AI-assisted internal tools.
- Ability to troubleshoot AI tools and provider/API issues, including rate limits, quota, auth, permission errors, latency, SDK or API contract changes, content quality issues, and service degradations.
- Excellent communication skills and the ability to work with stakeholders and domain experts across the company.
Navan uses AI-assisted Automated Employment Decision Tool (Metaview) to assist with evaluating resumes against job qualifications for this role. All final decisions are made by human recruiters and hiring managers.
Human oversight: Metaview does not automatically reject candidates or make final hiring decisions. Our recruiters and hiring managers review all outputs and make the final hiring decision regarding every application.
-
Your rights: If you prefer to have your application reviewed without AI assistance, you may request a human evaluation by entering your email here. Your decision to do so will not affect how your candidacy is evaluated.
Please refer to our Candidate Privacy Notice for more information about our processing of personal data, and your rights.
Similar jobs
Navan’s Cognition team builds and operates AI-powered travel and expense experiences used by customers around the world. We are developing intelligent agents that help users search, make decisions, and complete complex w…
We are seeking a Senior Backend Engineer to join our team and implement advanced AI solutions in our travel and expense management products. The ideal candidate will have strong backend engineering expertise and enthusia…
Navan is looking for a Strategy & Operations Lead to partner directly with the Chief Information Officer (CIO). In this pivotal strategic role, you will act as the operational force multiplier for the IT and Technolo…
Est. 120,000 GBP
Navan is the all-in-one travel and expense management platform that powers the world’s leading businesses. By combining cutting-edge technology, corporate cards, and a modern traveler experience, Navan is disrupting trad…
Est. 65,000 GBP
At Navan, we believe in-person connections fuel innovation. Our Global Talent organization is the backbone of this mission, providing the strategic infrastructure that allows our business to scale. We are looking for a S…
Est. 278,400 USD
Navan is seeking a highly AI-savvy Internal AI Innovation Lead to drive an AI-first mindset across our workforce. In this role, you will combine deep familiarity with modern AI tools with a product management approach, b…
Est. 169,375 USD
The Senior Manager, GTM Strategy and Operations, is a high-impact, mission-critical role. Reporting to the CRO, Accounts, you will act as a force multiplier and trusted advisor, architecting and executing operational str…
We are in search of a detail-oriented and analytical Senior Product Analyst to join our growth team in Navan. You are a product thinker who uses data to advocate for our users. In this role, you will sit at the intersect…
We're building the next generation of travel technology by harnessing the power of artificial intelligence and large language models. Our new mobile platform will blend cutting-edge AI with innovative user experiences to…
At Navan, our mission is to power the in-person connections that move people, ideas and businesses forward. We help our travelers focus on being there, not getting there and our Global Operations and Service team is cent…
Est. 208,800 USD
At Navan, “It’s all about the user. All of them.” We’re passionate about providing a seamless one-stop experience for business travelers, no matter how they travel, where they stay, or where they’re going. Our engineers…
Est. 182,700 USD
Navan has transformed the corporate travel, payment, and expense landscape by consistently prioritizing user needs. As a Senior software Engineer in the Flights group, you’ll play an essential part in building and scalin…
Est. 182,700 USD
We’re building the next generation of travel and expense (T&E) technology using AI and large language models. Our mobile platform blends cutting-edge AI with strong product and UX so travelers get an intelligent comp…
Est. 100,513 USD
Navan (Nasdaq: NAVN) is the leading all-in-one business travel, payments, and expense management platform. Our mission is to make travel easy for every frequent traveler by delivering an intuitive experience that travele…
Est. 191,400 USD
We are looking for a Senior Backend Platform Developer to build modern services for Navan’s contact center systems. This is a software engineering role first: where you will design APIs, serverless services, data flows,…
Est. 191,400 USD
We are looking for a Senior Backend Platform Developer to build modern services for Navan’s contact center systems. This is a software engineering role first: where you will design APIs, serverless services, data flows,…
At Navan, “It’s all about the user. All of them.” We’re passionate about creating seamless, personalized travel experiences for business travelers around the globe. We are looking for a Senior Product Manager, Hotels for…
Est. 124,000 USD
We are looking for a Senior Backend Platform Developer to build modern services for Navan’s contact center systems. This is a software engineering role first: where you will design APIs, serverless services, data flows,…
Est. 130,500 USD
About the Role The Specialty Travel & Events Business Operations team is built to solve our organization's most critical, emergent challenges across business, product, and operations. As a Senior Manager, you will ha…
Est. 149,088 USD
Navan is reinventing corporate travel and expense management for millions of users worldwide. As a Fullstack Software Engineer II on the Flights team, you will build and scale the mission-critical web applications and en…
Est. 174,000 USD
We are seeking a dynamic and strategic Product Marketing Manager to drive the strategic direction and positioning for our products, with a primary focus on our travel product. In this role, you will be the bridge between…
Est. 269,700 USD
Navan is looking for a Strategy & Operations Leader to partner directly with the Chief Information Officer (CIO). In this pivotal strategic role, you will act as the operational force multiplier for the IT and Techno…
Est. 134,850 USD
We are looking for a highly proactive, organized, and tech-savvy Executive Assistant (EA) to partner directly with our head of Navan Travel Marketplace. In a fast-scaling technology and product organization, our leaders…
Est. 85,000 GBP
About the Role At Navan, "It's all about the user. All of them." We are revolutionizing the corporate travel and expense experience with an integrated, user-friendly platform. While we historically built consumer-grade e…
Est. 174,000 USD
We are seeking a dynamic and strategic Product Marketing Manager to drive the strategic direction and positioning for our products, with a primary focus on our travel product. In this role, you will be the bridge between…
Est. 130,500 USD
About the Role The Specialty Travel & Events Business Operations team is built to solve our organization's most critical, emergent challenges across business, product, and operations. As a Senior Manager, you will ha…
Est. 122,500 USD
As a Commercial Account Manager your mission will be to drive revenue by ensuring your clients are happy, referenceable, and maximizing the value they take from the Navan platform. You will do this by building deep relat…
Est. 153,125 USD
As a Account Manager, your mission will be to drive revenue by ensuring your clients are happy, referenceable, and maximizing the value they take from the Navan platform. You will do this by building deep relationships w…
Est. 284,375 USD
Navan is seeking a dynamic and vision-driven VP of Global Solutions Consulting & Professional Services to lead, scale, and optimize our enterprise post-sales delivery ecosystem. This person will be a key leader withi…
Est. 313,200 USD
Position Overview As our Senior Director of Data, you will serve as the strategic visionary and executive engine powering our company’s data transformation. In this high-impact leadership role, you will redefine how we l…