Description
Our Blueprint (Company Overview)
At Madison Logic, we turn buyer uncertainty into confident action. Using data-driven insights and strategic expertise, we help marketers align every decision-maker, in every buying group, at every stage of the journey. We meet buyers wherever they are, navigating today’s non-linear decision paths to keep marketers ahead. By combining data-rich strategy with multi-channel activation, we show B2B marketers and their agency partners not just what works, but why it works, so growth is accelerated with clarity and purpose.
“When ambitious marketers connect with their most elusive buyers to achieve ambitious growth targets, something extraordinary happens.”
“It’s not magic. It’s not just logic. It’s Madison Logic.”
Built for Belonging (Why You'll Love Working Here)
Here’s why you’ll love working here:
- Access to competitive compensation & benefits that reward your contributions.
- Participation in employee recognition programs to celebrate achievements big and small.
- Exposure to professional development & learning initiatives to help you build your own path.
- Foundation built on values anchored in Accountability, Team, Urgency, Respect, Integrity, and Innovation.
- Opportunities for global exposure work alongside talented colleagues across India, Singapore, the UK, and the US, expanding your perspective and network.
- Invitations to yearly team offsites to connect, collaborate, and strengthen relationships in person.
- Leverage a lifestyle spending account benefit so you can choose your own wellness and work-from-home perks.
- Benefits and perks vary based on employment status, location, and eligibility.
Our commitment to you:
- Our aspiration: A culture where every person feels confident navigating their unique path and inspired to grow every step of the way.
- Our support: Meeting you where you are, empowering your growth with clarity, support, and purpose.
- Our promise: Your growth is yours to lead, but never a journey you take alone.
Driven to Deliver (What You'll Do)
- Understand and document client goals, KPIs, and business outcomes in ongoing collaboration with sales.
- Create and maintain success plans to track progress against client goals.
- Provide best practice guidance and proactive, data-driven support to clients to nurture progress with ML.
- Ensure clients are equipped with clear strategies to meet their business goals and optimize their ABM efforts by leveraging ML data and industry best practices.
- Provide additional support to other team members as an expansion resource on complex client accounts as needed.
- Develop and maintain functional expertise in ML solutions, digital advertising, and ABM to provide guidance to clients as a trusted advisor.
- Manage process delivery support from ML, including the engagement of other teams and resources as necessary.
- Partner with Campaign Operations to ensure that all client campaigns are run successfully, accurately, and on-time.
- Regularly report on progress, performance, and future recommendations to ensure continuous client engagement and value realization.
- Act as a client advocate to remove obstacles to success, minimize escalations, and relay
feedback and enhancement requests internally.
Equipped to Excel (Qualifications)
- 2+ years' experience in Customer Success, Account Management, Digital Advertising, or related disciplines
- Basic understanding of digital marketing or Account-Based Marketing
- Prior experience in a client-facing role, supporting external customers in a highly professional manner
- Ability to assess quickly what a customer needs and translate that into campaign and marketing guidance
- Familiarity with marketing and sales tools such as CRMs and MAPs
- Analysis, problem solving, and troubleshooting expertise
- Highly detail-oriented, with strong organizational skills and a commitment to accountability
- Ability to multi-task and perform effectively
- Excellent written and verbal communication skills, with a demonstrated history of engaging with C-level stakeholders
Salary Range: ₹ 1,400,000 - ₹ 1,600,000 per annum
Your Next Chapter
If you’re excited about helping clients succeed, love the idea of working at the forefront of marketing innovation, and want to be part of a team where integrity, respect, innovation, urgency, and accountability aren’t just words — they’re how we show up every day — then let’s talk.
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