Description
WHO WE ARE:
EOS IT Solutions is a Global Technology and Logistics company, providing Collaboration and Business IT Support services to some of the world’s largest industry leaders, delivering forward-thinking solutions based on multi-domain architecture. Customer satisfaction and commitment to superior quality of service are our top business priorities, along with investing in and supporting our partners and employees.
We are a true International IT provider and are proud to deliver our services through global simplicity with trusted transparency.
- Own the implementation and support of AV technologies for deployment projects globally.
- Work closely with architects, engineers, and AV integrators to design, automate, and deploy solutions that align with company standards.
- Develop and manage scripts, tools, and automation pipelines for provisioning and managing AV systems.
- Analyze, test, install, document, and support audio/video over IP solutions in a global, converged network environment.
- Create and maintain Standard Operating Procedures (SOPs) to support AV operations and upgrades in production.
- Produce scopes of work, documentation (including AV schematics), and vendor communications for new AV installations or retrofits.
- Identify and recommend new technologies or automation strategies to improve scalability and efficiency.
- Maintain detailed documentation of deployed AV configurations, including change history and versioning.
- Lead or assist in root cause analysis and long-term resolution of AV issues; mentor junior engineers in troubleshooting and automation techniques.
- Develop and manage project timelines, resource estimates, and product refresh schedules.
- Serve as Tier 3 support for complex AV issues and escalations in production environments.
- Travel up to 20% for deployments, testing, and operational support.
WHAT YOU'LL NEED TO SUCCEED:
- Bachelor’s degree in IT, Engineering, or equivalent experience.
- QSC Q-SYS certification, strong commissioning & programming for Q-sys and control logic.
- 4+ years in a corporate IT or AV integration environment, with at least 3 years working directly with commercial AV systems.
- Proficient in supporting video conferencing platforms such as Google Meet, Zoom, Logitech, and Neat.
- Programming and automation experience (e.g., Python, Ansible, PowerShell) to build tools and automate repetitive AV tasks.
- Strong understanding of AV over IP technologies and networking fundamentals.
- Experience with AV control system logic and user interface design is a plus.
- Comfortable adapting to change and working in fast-paced, evolving environments.
- Excellent problem-solving and analytical skills, with attention to detail and a proactive mindset.
- Skilled in breaking down complex issues into actionable solutions.
- Strong verbal and written communication skills; capable of translating technical concepts for diverse audiences.
- Self-starter with a passion for innovation, automation, and continuous improvement.
- Bonus: Experience supporting live production events or hybrid broadcast-style setups.
EOS is committed to creating a diverse and inclusive work environment and is proud to be an equal opportunity employer. We invite you to consider opportunities at EOS regardless of your gender; gender identity; gender reassignment; age; religious or similar philosophical belief; race; national origin; political opinion; sexual orientation; disability; marital or civil partnership status or other non-merit factor.
#INDAPAC #LI-Hybrid
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