Description
About the Team
The DoorDash Enterprise Retail team manages the strategic vision, acquisition, and development of the largest retail partnerships in North America. This team sits within the New Verticals Business Development organization. We support our merchants' broader e-commerce strategy, helping them find new ways to acquire, engage with and retain customers. We also love to help our partners solve their operational issues at the lowest level of detail; no job is too big or too small.
You’ll leverage AI-powered insights, data-driven signals, and emerging tools to shape strategy, inform decision-making, identify opportunities, and drive growth across complex, enterprise-level engagements. By integrating AI and data-enabled analysis into day-to-day workflows, you’ll improve prioritization, execution, and business impact while partnering cross-functionally to translate evolving platform and AI capabilities into clear, tangible value for partners and the business.
About the Role
The Retail Partnerships Manager will lead DoorDash's effort to grow and deepen strategic partnerships across a handful of our largest categories. This is a player-coach role: you will lead and develop a team of Enterprise Partner Managers (EPMs) while directly owning our newest category and the accounts within that category. You will report to a Sr. Manager, Retail Partnerships. We expect this role to be flexible in terms of time spent remote, in-office, and traveling to visit merchant partners.
You're excited about this opportunity because you will…
- Lead a handful of DoorDash's fastest-growing retail verticals
- Be the player-coach who shapes the next generation of EPM talent at DoorDash
- Develop long-term business plans alongside our partners for their multi-channel customer strategies
- Drive high-stakes contract renegotiations at the VP/GM level with some of retail's biggest names
- Work at the cutting edge of AI-powered partnership management, setting the bar for how the team works
- Build product testing and roll-outs on the ground with retail and cross-functional team members
- Own meaningful outcomes — your deals and your team's wins will directly move DoorDash's New Verticals P&L
- Work with partners across DoorDash to align companywide resources and help build out our partners' digital businesses
We're excited about you because…
- You're a People Leader — You've managed direct reports and have a track record of developing junior talent into top performers
- You're a Dealmaker — You've led complex, multi-variable renegotiations with large enterprise partners and are comfortable operating at the VP/GM level
- You're Analytical — You structure problems with data, build models, and drive decisions with quantitative rigor
- You're an Early Adopter — You actively use AI and LLM-powered tools to accelerate research, analysis, decks, and partner communications
- You're Influential — You align and influence S&O, Finance, Product, and Marketing partners without direct authority
- You're Strategic — You find the win-win and develop novel agreement structures to grow business with partners
- You're an Owner — You step up to drive projects forward with minimal supervision and own outcomes end-to-end
- Experience leveraging data, AI-informed insights, and emerging AI tools to drive strategic decisions, enhance productivity, and improve outcomes in complex business environments.
- Strong ability to interpret AI-generated insights, synthesize them into clear, actionable recommendations and executive-level narratives, and influence stakeholders.
- Baseline fluency in AI concepts, with a willingness to continuously learn and adopt new technologies as AI capabilities become increasingly embedded in workflows, products, and customer interactions.
Qualifications
- 6+ years of account management, business development, strategic partnerships, consulting, or banking experience in technology or high-growth environments
- 2+ years of people management experience with direct reports
- Bachelor's degree required
- Demonstrated experience leading complex, multi-variable contract renegotiations with enterprise partners
- Experience working with executive-level partners (VP/GM/C-Suite)
- Proficiency in SQL and Excel/Sheets modeling; able to build and present business cases from raw data
- Active user of AI/LLM tools for analysis, research, and stakeholder communications
- Retail, ecommerce, or marketplace industry background preferred
Compensation
Actual compensation within the pay range listed below will be decided based on factors including, but not limited to, skills, prior relevant experience, and specific work location. Base salary is localized according to employee work location.
In addition to base salary, the compensation for this role includes opportunities for equity grants and sales commission. Talk to your recruiter for more information.
DoorDash cares about you and your overall well-being. That’s why we offer a comprehensive benefits package to all regular employees, which includes a 401(k) plan with employer matching, 16 weeks of paid parental leave, wellness benefits, commuter benefits match, paid time off and paid sick leave in compliance with applicable laws (e.g. Colorado Healthy Families and Workplaces Act). DoorDash also offers medical, dental, and vision benefits, 11 paid holidays, disability and basic life insurance, family-forming assistance, and a mental health program, among others.
To learn more about our benefits, visit our careers page here.
See below for paid time off details:
- For salaried roles: flexible paid time off/vacation, plus 80 hours of paid sick time per year.
- For hourly roles: vacation accrued at about 1 hour for every 25.97 hours worked (e.g. about 6.7 hours/month if working 40 hours/week; about 3.4 hours/month if working 20 hours/week), and paid sick time accrued at 1 hour for every 30 hours worked (e.g. about 5.8 hours/month if working 40 hours/week; about 2.9 hours/month if working 20 hours/week).
About DoorDash
At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started by enabling door-to-door delivery, and we are looking for team members who can help us go from a company that is known as the place you order food to a company that people turn to for any and all goods.
DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more.
Our Commitment to Diversity and Inclusion
We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
Statement of Non-Discrimination: In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on “protected categories,” we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at DoorDash. We value a diverse workforce – people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non-discrimination.
Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.
If you need any accommodations, please inform your recruiting contact upon initial connection.
Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only
We used Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provided Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023. We resumed using Covey Scout for Inbound again on June 29, 2024, and ceased using Covey Scout for Inbound on April 30, 2026.
The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: https://getcovey.com/nyc-local-law-144.
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