Description
About the Team
DoorDash is looking for a Team Lead to join the Enterprise team that will help lead a team of Franchise Account Executives execute the strategy and project planning to grow our Drive business.
The DoorDash Enterprise team is responsible for the strategic vision, acquisition, and development of the largest restaurant groups in North America. Given the scale of our key partners, this role is a critical piece of DoorDash's growth and success in every market in which we operate.
You’ll leverage AI-powered insights, data-driven signals, and emerging tools to shape strategy, inform decision-making, identify opportunities, and drive growth across complex, enterprise-level engagements. By integrating AI and data-enabled analysis into day-to-day workflows, you’ll improve prioritization, execution, and business impact while partnering cross-functionally to translate evolving platform and AI capabilities into clear, tangible value for partners and the business.
About the Role
We're looking for an energetic, people-first leader who is ready to step into early people management while staying deeply hands-on. You'll guide a team of Franchise Account Executives — bringing structure, positivity, and operational clarity — while rolling up your sleeves alongside them every day. You will report into the Director, Enterprise Franchise Sales on our Enterprise Sales team.
You're excited about this opportunity because you will…
- Manage a team — Take ownership of a team of Franchise Account Executives and hold accountability for their success. You don't need a long management resume — but you've influenced peers, taken the lead, and are ready for the next step.
- Bring the energy — You're the culture carrier. You show up with consistency and positivity, especially when the pace picks up or things get complicated.
- Build efficiency — Identify process gaps and build simple, repeatable systems that make the team faster. You love turning ambiguity into clarity and chaos into momentum.
- Influence — Work with our Drive, Content, S&O, and Post Sale teams to ensure merchants have the best possible experience when onboarding into DoorDash's services.
- Strategize — Balance multiple strategic initiatives simultaneously — increasing revenue, improving team performance, and fully augmenting stores on Drive — without losing sight of the details.
- Collaborate — Work with stakeholders across DoorDash to align company-wide resources and refine platform capabilities.
We're excited about you because…
- You have 4+ years of experience in client success, account management, or sales.
- You have early experience managing others, with a genuine desire to grow as a people leader.
- You don't need to have led a large team before — but you've taken ownership, stepped up, and are ready for what's next.
- You believe in servant-leadership; you dive into problems WITH your team and lead by example.
- You bring contagious energy and optimism — your team feels it, and so do your clients.
- You love working directly with clients; you create and maintain long-term relationships.
- You are a problem solver at core, with a strong bias for action.
- You are passionate about using analytics to build insights around problems and opportunities.
- You're comfortable with a fast pace and several moving parts; we move quick and are defining an entire industry.
- You know how to take very broad challenges or opportunities and turn them into actionable projects with clear milestones and goals, with minimal guidance.
- Experience leveraging data, AI-informed insights, and emerging AI tools to drive strategic decisions, enhance productivity, and improve outcomes in complex business environments.
- Strong ability to interpret AI-generated insights, synthesize them into clear, actionable recommendations and executive-level narratives, and influence stakeholders.
- Baseline fluency in AI concepts, with a willingness to continuously learn and adopt new technologies as AI capabilities become increasingly embedded in workflows, products, and customer interactions.
Qualifications
- 4+ years of experience in client success, account management, or sales
- Early people management experience, with demonstrated readiness to grow into a formal leadership role
- Proven success working in cross-functional teams to build creative solutions
- Strong operational instincts — you spot inefficiencies and fix them
- Expert communication and interpersonal skills
- Use of AI to improve workflows and increase team productivity/efficiency
Nice To Haves
- High growth or early-stage startup experience
- Experience with marketplaces, operations, logistics or unit economics
- Proficiency in one or more analytics & visualization tools
- Willingness to get hands dirty and do whatever it takes to delight our clients
- Excellent written and verbal communication skills
We expect this position to be filled by 7/7/2026.
Compensation
Actual compensation within the pay range listed below will be decided based on factors including, but not limited to, skills, prior relevant experience, and specific work location. Base salary is localized according to employee work location.
In addition to base salary, the compensation for this role includes opportunities for sales commission. Talk to your recruiter for more information.
DoorDash cares about you and your overall well-being. That’s why we offer a comprehensive benefits package to all regular employees, which includes a 401(k) plan with employer matching, 16 weeks of paid parental leave, wellness benefits, commuter benefits match, paid time off and paid sick leave in compliance with applicable laws (e.g. Colorado Healthy Families and Workplaces Act). DoorDash also offers medical, dental, and vision benefits, 11 paid holidays, disability and basic life insurance, family-forming assistance, and a mental health program, among others.
To learn more about our benefits, visit our careers page here.
See below for paid time off details:
- For salaried roles: flexible paid time off/vacation, plus 80 hours of paid sick time per year.
- For hourly roles: vacation accrued at about 1 hour for every 25.97 hours worked (e.g. about 6.7 hours/month if working 40 hours/week; about 3.4 hours/month if working 20 hours/week), and paid sick time accrued at 1 hour for every 30 hours worked (e.g. about 5.8 hours/month if working 40 hours/week; about 2.9 hours/month if working 20 hours/week).
About DoorDash
At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started by enabling door-to-door delivery, and we are looking for team members who can help us go from a company that is known as the place you order food to a company that people turn to for any and all goods.
DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more.
Our Commitment to Diversity and Inclusion
We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
Statement of Non-Discrimination: In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on “protected categories,” we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at DoorDash. We value a diverse workforce – people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non-discrimination.
Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.
If you need any accommodations, please inform your recruiting contact upon initial connection.
Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only
We used Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provided Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023. We resumed using Covey Scout for Inbound again on June 29, 2024, and ceased using Covey Scout for Inbound on April 30, 2026.
The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: https://getcovey.com/nyc-local-law-144.
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