Description
- Facilitate early-stage stakeholder workshops to define project vision, outcomes, and smart building use cases.
- Translate operational and facility goals into actionable smart building strategies and technical roadmaps.
- Develop and deliver executive-level briefings and decision support materials to align client teams around key milestones.
- Cultivate long-term client relationships, providing ongoing support beyond project closeout.
- Lead the development of smart building Basis of Design (BoD) documents, integrating input from IT, facilities, operations, and design teams.
- Collaborate with architects, engineers, and low-voltage/system designers to ensure smart building strategies are fully embedded into design documentation.
- Develop system-level integration strategies and/or detailed design solutions where required for technologies such as BMS, lighting controls, RTLS, access control, security systems, IT and wireless solutions, audiovisual, scheduling, laboratory monitoring, IoT platforms, and workplace experience solutions, etc.
- Translate use cases into technical and integration requirements for each system, ensuring interoperability and data alignment.
- Deliver design work in standardized formats, including drawings and specifications, project tools, processes, and deliverables.
- Support the development of project budgets and cost models related to smart building systems and solutions.
- Support clients in developing RFPs and evaluating vendor proposals for smart building platforms, applications, and point solutions.
- Provide technical guidance during the selection process, including proposal reviews, interview facilitation, and scoring.
- Align vendor scopes of work with project goals and integration requirements to minimize gaps and overlaps.
- Track project execution across trades and technology vendors to ensure solutions are delivered as designed.
- Review submittals, shop drawings, and integration strategies, providing feedback aligned with BoD and client expectations.
- Facilitate coordination between IT, contractors, and platform providers during commissioning and system integration phases.
- Support User Acceptance Testing (UAT) processes and work with vendors to resolve issues prior to handover.
- Provide post-occupancy support, including onboarding of facilities, operations, and IT teams to smart platforms.
- Define operational KPIs and display them on dashboards, supported by alerting protocols and workflows.
- Guide clients in long-term roadmap planning, system upgrades, and use case expansion.
- Maintain ongoing relationships to support continuous improvement and long-term platform value.
- Minimum Bachelor’s degree in Engineering (Systems, Mechanical, Computer, Technology, or related discipline) required.
- Minimum 5+ years of experience delivering smart building, technology integration, or digital infrastructure projects required.
- Demonstrated experience in the design and implementation of technology within the built environment.
- Familiarity with building systems and digital technologies such as BMS, RTLS, access control, scheduling, environmental monitoring, IoT platforms/devices, and user experience tools.
- Strong project management skills, including the ability to manage timelines, budgets, and multiple stakeholders.
- Excellent communication and facilitation skills, with experience engaging diverse client audiences—from operations teams to IT directors.
- Ability to develop technical requirements, interface diagrams, and deliverables aligned with regulatory, compliance, and security standards.
- Experience with procurement processes and vendor coordination.
- Willingness to travel for key client meetings and site visits.
- Experience working in Healthcare or Science & Technology environments, with familiarity in clinical workflows, laboratory systems, or research facility operations is preferred.
- We are a start-up culture in an established firm: nimble, energetic, innovative and fun.
- We are relentless in our pursuit of client adoration (not simply satisfaction). Consistent delivery of the best service is what we are about.
- We are committed to ensuring our practice provides equal opportunities for all employees, as we strive to connect with communities around us and focus on the future of design. We support equity, diversity, and inclusion efforts that benefit all employees through the leadership of our DEI Council, our Employee Resource Groups which are open to everyone, and other community initiatives.
- We’re about communication and transparency here. If you want to talk to someone about an idea you have, or a challenge that needs addressing, we’re ready for you.
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