Compliance Advisory Manager

• Help shape a strong culture of compliance by providing trusted advice that enables great customer outcomes and supports Zip's continued growth
• Bring your expertise in regulatory compliance, stakeholder engagement and risk management to help navigate an evolving financial services landscape
• Hybrid working with team connection days in our Sydney office

Write your story with a career at Zip

Join Zip's Risk & Compliance team, where we help the business grow responsibly by providing practical advice, strengthening governance and embedding compliance into everything we do. Working closely with teams across Product, Technology, Legal and Operations, we balance innovation with regulatory excellence to deliver positive outcomes for our customers, merchants and business.

As Compliance Advisory Manager, you'll play a key role in supporting Zip's regulatory obligations across Australia. Working alongside the Compliance Advisory team, you'll provide practical, commercially balanced advice, strengthen compliance frameworks and help ensure regulatory requirements are understood, implemented and maintained across the business.

What you'll own

• Partner with stakeholders across the business to provide practical compliance advice on regulatory obligations, including the Australian Credit Licence, Australian Financial Services Licence, Design and Distribution Obligations, privacy requirements and applicable industry codes.
• Provide guidance on appropriate controls that support compliance with regulatory obligations while enabling positive customer and commercial outcomes.
• Support the ongoing operation and continuous improvement of Zip's Compliance Program, ensuring compliance obligations are effectively managed and monitored.
• Assist with breach reporting activities, including assessment, investigation, reporting and ongoing monitoring.
• Prepare compliance reporting, governance insights and regulatory submissions for management and governance forums.
• Contribute to the development and continuous improvement of compliance frameworks, policies and procedures.
• Monitor regulatory developments across Australia, assess business impacts and support the implementation of regulatory change initiatives.
• Develop and deliver compliance education and awareness activities that strengthen understanding of regulatory obligations across the business.
• Build trusted relationships across Legal, Risk, Product, Technology and Operational teams to provide practical and commercially balanced compliance advice.
• Support engagement with regulators and external stakeholders, working closely with the Director, Compliance Advisory on regulatory matters.

What you'll bring to the team

Zipsters work on a broad range of initiatives, and our skills and experiences all look a little different. What really matters to us is that you're a great fit with our four Values, and have a desire to learn and grow.

So whether you meet some or all of the desirable attributes below, we'd still love to hear from you.

• Typically 5+ years' experience in compliance, risk, legal or a related discipline within financial services, fintech or another regulated industry.
• A sound understanding of the regulatory frameworks applicable to consumer credit and financial services, including Australian Credit Licence, Australian Financial Services Licence, Design and Distribution Obligations and privacy requirements.
• Experience providing practical compliance advice and supporting the implementation of compliance frameworks and regulatory change initiatives.
• Experience preparing governance reporting, compliance insights and regulatory submissions.
• Strong stakeholder management skills with the ability to build trusted relationships and provide commercially balanced advice.
• Excellent analytical, communication and problem-solving skills.
• A proactive approach with the ability to manage competing priorities in a fast-paced environment.
• A mindset that embraces AI and new tools to adapt, learn and grow.
• An aptitude for identifying and managing risks. Whether you are a People Manager or an Individual Contributor, we are all leaders at Zip, therefore effective risk management is important to how we run our business and part of all our roles.
• Our values in your DNA. Customer First, Own It, Stronger Together and Change the Game.

What you'll get in return

As we write this next exciting chapter in our story, we will continue to move at pace and embrace change. For you, this might mean opportunities to learn new skills with hands on experience, broader responsibilities, or the buzz of seeing your work impact customers faster.

Zip is a place where you'll get out exactly what you put in. When you join the team, we'll do our best to make sure you can be yourself and surround yourself with smart, friendly colleagues and leaders who have your back, so that you can make the big things happen.

Zipsters tell us these are just some of the best things about working here. You'll also receive:

• 25 days paid leave annually, including birthday leave and quarterly wellbeing days.
• 16 weeks paid parental leave for primary carers, and 4 weeks for supporting carers.
• Family support policies including miscarriage bereavement leave and domestic violence leave.
• Mental health and wellness initiatives, including a $299 annual wellbeing allowance, free access for you and your family members to our wellbeing platform Sonder, discounted private health insurance, and great rates on fitness sessions through ClassPass.
• 2 days paid volunteering leave, 2 days study leave and 2 days religious or cultural leave per year.
• Fee free Zip products, and discounts with Zip merchant partners.
• Team social events, epic offices, free breakfast daily, and weekly free lunches in Sydney and Melbourne.
• Access the Flare Benefits Hub and Novated Leasing with savings on groceries, fuel, technology, fashion, dining and more, together with health and wellbeing benefits.

Be a part of a team that reflects the diversity of our customers

We pride ourselves on being a workplace that provides equal opportunities to people of all ages, cultural backgrounds, sexual orientations, gender identities, abilities, veteran status, and everything else that makes you unique.

Equally, we're committed to ensuring our recruitment processes are accessible and inclusive. Please let us know if there are any adjustments that need to be made to ensure you have a fair and equitable experience.

And finally...get to know us

Zip Co Limited (ASX: ZIP) is a digital financial services company, offering innovative, people-centred products.

Operating in two core markets, Australia and the United States (US), Zip offers access to point-of-sale credit and digital payment services, connecting millions of customers with its global network of tens of thousands of merchants.

We're proud to be a values-led business and our values, Customer First, Own It, Stronger Together and Change the Game, guide us in everything we do.

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