Description
About Yondr
Yondr is a disruptor. We challenge convention and simplify complexity. A global developer, owner operator and service provider of data centers, we deliver complex data center capacity needs for the world’s largest tech companies. Our exponential growth sees us looking for extraordinary people to help accelerate us towards our vision: a tomorrow without constraints. But we can’t do this without you.
About the Role
The Critical Facility Technician is responsible for the safe, reliable, and efficient operation of mission-critical infrastructure within the data center. This role covers all aspects of energy isolation, switch activity, and facility rounds, ensuring compliance with safety standards and operational procedures. The Critical Facility Technician reports directly to the Critical Facility Shift Manager and works as part of a larger team that strives for excellence through teamwork and accountability. This is a shift-based role requiring flexibility to work nights, weekends, and holidays as part of a 24/7 operations team.
Main Responsibilities
- Operations & Rounds
- Conduct scheduled and unscheduled facility rounds, inspecting all critical systems (electrical, mechanical, HVAC, fire/life safety, and security) for proper operation and signs of abnormality.
- Monitor Building Management System (BMS), Electrical Power Monitoring System (EPMS), and other automation platforms for alarms and alerts; respond promptly per SOPs.
- Maintain accurate logs of alarms, operational events, isolations, and shift activities.
- Perform routine inspections and preventive maintenance tasks as assigned.
- Energy Isolation & Switch Activity
- Execute all energy isolation procedures, including Lockout/Tagout (LOTO), in accordance with company policy and regulatory requirements.
- Perform and document all switchgear operations, including breaker racking, transfer switches, and panel isolations.
- Verify isolation and de-energization prior to work; ensure proper signage, barricading, and communication.
- Coordinate with vendors and other teams for planned and emergency isolations.
- Maintain records of all isolation activities, including authorization, verification, and restoration.
- Incident Response & Troubleshooting
- Respond to alarms, system notifications, and abnormal conditions; perform initial diagnostics and escalate as needed.
- Support incident response efforts, including root cause analysis and after-action reporting.
- Participate in emergency procedures, including system recovery and safe shutdowns.
- Compliance & Documentation
- Adhere to all safety, environmental, and regulatory standards.
- Ensure all work is performed per approved Method of Procedure (MOP), Standard Operating Procedure (SOP), and Emergency Operating Procedure (EOP).
- Maintain up-to-date documentation for rounds, isolations, switch activities, and maintenance tasks.
- Continuous Improvement & Teamwork
- Identify opportunities for operational improvement and risk reduction.
- Participate in training and periodic program reviews.
- Support development and review of procedures and playbooks.
- Collaborate closely with team members, sharing knowledge and supporting a culture of accountability and mutual respect.
Qualifications and ex
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