Estonian Speaking Support Associate

Wolt - EnglishTallinn, Estonia · Posted 3 months ago

Full-timeEst. 21,440 EUR

Description

About Wolt

At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe.

Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life.

Are you a team player with great communication skills? Do you enjoy working in a dynamic environment? If your answer is yes, then read further! 🤩

We are looking for full-time (40 hours) Support Associates to join our Support team in Tallinn!

What you’ll be doing

Supporting our customers, courier partners and venues via live chat and phone
Ensuring that the delivery operations run smoothly
Developing our support function together with the support team, as well as other teams within Wolt

Our humble expectations

You have great communication skills with a personal touch, and a customer-obsessed and team-oriented mindset
You are a fast learner, you have no problem with multitasking, and you are ready to work in a fast-paced environment
You can work in 8-hour shifts, 5 times per week - any time between 08:00–22:00
You are fluent in Estonian and have professional working proficiency in English
You can work directly from our office, located in the heart of Tallinn

What you’ll get by joining us

Wolt credits the cashback benefit
Employee assistance program
Wolt-wide training programs
Frequent and systematic feedback cycles and systems around it, for the benefit of self-development
A variety of growth opportunities within Wolt
Quarterly team budgets
Drinks and snacks at the office

Compensation

Hourly earnings for this position range from €9.62 to €10.10

Next steps

If you are excited about working in a high-growth environment, taking ownership, and being part of an extremely ambitious team, then click below to apply and get the conversation going!

We will be reviewing applications on an on-going basis, so send through your application along with your CV as soon as possible! 💙

Our Commitment to Diversity and Inclusion

We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.

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