Veterinary Receptionist / Client Service Representative
Western Veterinary Partners, LLCGuthrie, Oklahoma, United States · Posted 13 days agoDescription
Guthrie Pet Hospital is seeking an outgoing Veterinary Receptionist / Client Service Representative to serve as the welcoming face of our hospital. In this fast-paced role, you will create exceptional client experiences, build trust through compassionate service, manage appointments and daily patient flow, handle multi-line phones and in-person interactions, process transactions, and support clients with essential information about our services.
This position is not limited to reception duties. The ideal candidate will be comfortable working as part of the entire veterinary team and assisting wherever needed. Responsibilities may include answering phones, checking clients and patients in and out, patient restraint and handling, cleaning and maintaining hospital areas, assisting the DVMs, and providing minor patient care and support.
Ideal candidates are friendly, detail-oriented, highly organized, adaptable, and willing to jump in wherever needed. The ability to balance excellent customer service with hands-on patient support in a fast-paced, team-focused environment is essential.
Schedule and compensation:
- Compensation: $13 - $15 per hour, for each hour worked
- This is a part-time position, with a Flexible schedule and availability needed Monday-Friday.
Full-time Benefits Package*:
- Health package: Medical, dental, and vision insurance
- Life insurance and disability
- Employee Assistance Program (EAP)
- 401k with company match
- Paid time off in accordance with site policy and applicable law
- Personal pet discount
- Uniform Allowance
*Part-time team members may be eligible for limited benefits in accordance with company policy and state law
Minimum qualifications and skill set:
- 1+ years of experience in a customer service, reception, or client-facing role
- Previous veterinary receptionist or healthcare-related front-desk experience preferred
- Proficiency in the following skills:
- Ability to manage a multi-phone line system while assisting in-person clients
- Experience working with veterinary practice management software, especially Pulse, preferred
- Exceptional verbal and written communication skills
- Ability to provide compassionate, professional service to clients during both routine and emotionally sensitive situations
- Strong organizational and time management skills
- Experience scheduling appointments and coordinating calendars preferred
- Ability to accurately process payments and maintain financial records
- Positive attitude and willingness to collaborate with a team
- Ability to remain calm, professional and solution-oriented during busy periods
Why choose Guthrie Pet Hospital?
Guthrie Pet Hospital, located in Guthrie, Oklahoma, is a 3-DVM practice dedicated to providing exceptional veterinary care for pets in a warm and welcoming environment. Our experienced veterinarians and caring support staff work together to offer a wide range of services tailored to the individual needs of each patient.
From routine wellness exams and vaccinations to advanced diagnostics and surgical procedures, Guthrie Pet Hospital prioritizes the health and well-being of every pet while nurturing strong, lasting relationships with their owners. As a trusted partner in pet healthcare within the local community, the team is committed to providing compassionate, personalized care and ensuring every patient receives the highest standard of attention.
#LI-CM2
This is a good-faith estimate based on the role's requirements at the time of posting. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. The Company offers a comprehensive benefits package that may include medical, dental, and vision benefits, vacation, sick leave, 401(k), and other benefits depending on role and location. A complete description of benefits available for this position will be provided during the hiring process. Where required under applicable law, Company provides eligible employees with paid sick leave, health emergency leave, and other legally mandated benefits programs, all in accordance with the requirements of applicable state and local law depending on the location of the practice you support.
Western Veterinary Partners is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, ancestry, age, physical or mental disability, medical condition, genetic information, marital status, pregnancy, childbirth or related conditions, veteran or military status, or any other characteristic protected by applicable federal, state, or local law. Western Veterinary Partners is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in the job application process. If you need assistance or an accommodation due to a disability, please contact hr@westernvetpartners.com. Hiring decisions will be based on merit, qualifications and the legitimate needs of the business.
Similar jobs
Est. 29,120 USD
Bay Breeze Animal Clinic is seeking an outgoing Client Service Representative to serve as the welcoming face of our hospital. In this fast-paced role, you will create exceptional client experiences, build trust through c…
Est. 35,200 USD
Animal Medical & Surgical Hospital in Tulsa, is seeking an experienced Lead Veterinary Assistant to join our team and support exceptional experiences for our clients and patients across all aspects of hospital care.…
Est. 31,920 USD
Animal Care Hospital is seeking an outgoing Veterinary Receptionist / Client Service Representative to serve as the welcoming face of our hospital. In this fast-paced role, you will create exceptional client experiences,…
Est. 38,400 USD
Pine Woods Animal Hospital is seeking an outgoing Veterinary Receptionist / Client Service Representative to serve as the welcoming face of our hospital. In this fast-paced role, you will create exceptional client experi…
Est. 35,200 USD
Council Veterinary Hospital is seeking an experienced Veterinary Assistant to join our team and support exceptional experiences for our clients and patients across all aspects of hospital care. This is an excellent oppor…
Est. 32,320 USD
Crestwood Crossing Animal Hospital is seeking an experienced Veterinary Assistant to join our team and support exceptional experiences for our clients and patients across all aspects of hospital care. This is an excellen…
Est. 31,920 USD
Meadowbrook Veterinary Clinic is seeking an outgoing Veterinary Receptionist / Client Service Representative to serve as the welcoming face of our hospital. In this fast-paced role, you will create exceptional client exp…
Est. 36,480 USD
Best Friends Veterinary Center is seeking an outgoing Veterinary Receptionist / Client Service Representative to serve as the welcoming face of our hospital. In this fast-paced role, you will create exceptional client ex…
Est. 37,600 USD
Pawsitive Veterinary Care is seeking an experienced Registered Veterinary Technician (RVT) to join our team and support both outpatient care and procedural services, including surgery and dentistry. We are seeking a vers…
Est. 47,440 USD
Jenks Veterinary Hospital is seeking an experienced Lead Registered Veterinary Technician (RVT) to join our team and support both outpatient care and procedural services, including surgery and dentistry. We are seeking a…
Est. 31,920 USD
Preston Road Animal Hospital is seeking an experienced Veterinary Assistant to join our team and support exceptional experiences for our clients and patients across all aspects of hospital care. This is an excellent oppo…
Est. 30,400 USD
Belvoir Pet Hospital is seeking a Veterinary Technician Assistant to join our team! This is an excellent opportunity for someone looking to start a career in veterinary medicine. While previous veterinary experience is n…
Est. 31,920 USD
Mebane Veterinary Hospital is seeking an outgoing Client Service Representative to serve as the welcoming face of our hospital. We're looking for a smart, happy, dependable, outgoing, and engaging team member who genuine…
Est. 30,400 USD
Brawley Animal Hospital is seeking an outgoing Client Service Representative to serve as the welcoming face of our hospital. In this fast-paced role, you will create exceptional client experiences, build trust through co…
Est. 120,000 USD
Locum Veterinarian (DVM) – Oklahoma Will support our hospitals in: Bethany, Oklahoma; Norman, Oklahoma; and Guthrie, Oklahoma We are looking to welcome a Locum Veterinarian (DVM) to our team! We are seeking a compassiona…
Est. 35,200 USD
Tender Care Animal Hospital in Morton, Illinois is seeking an experienced Veterinary Assistant to join our team and support exceptional experiences for our clients and patients across all aspects of hospital care. This i…
Est. 31,920 USD
Friendtown Veterinary Clinic is seeking an experienced Veterinary Assistant to join our team and support exceptional experiences for our clients and patients across all aspects of hospital care. This is an excellent oppo…
Est. 31,920 USD
North Hills Animal Hospital & Resort is seeking an outgoing Client Service Representative to serve as the welcoming face of our hospital. In this fast-paced role, you will create exceptional client experiences, build…
Est. 37,440 USD
Animal Medical Center of Troy is seeking an experienced Veterinary Assistant to join our team and support exceptional experiences for our clients and patients across all aspects of hospital care. This is an excellent opp…
Est. 37,600 USD
[Insert Hospital Name] is seeking an experienced Veterinary Assistant to join our team and help create exceptional experiences for clients and patients during exams and outpatient visits. We are seeking an outgoing veter…
Est. 37,600 USD
Bayshore Animal Hospital is seeking an experienced Veterinary Assistant to join our team and help create exceptional experiences for clients and patients during exams and outpatient visits. We are seeking an outgoing vet…
Est. 28,320 USD
South Shreveport Animal Hospital is seeking an outgoing Veterinary Receptionist / Client Service Representative to serve as the welcoming face of our hospital. In this fast-paced role, you will create exceptional client…
Est. 120,000 USD
Associate Veterinarian (DVM)- Council Veterinary Hospital (Bethany, Oklahoma) Council Veterinary Hospital is looking to welcome an Associate Veterinarian (DVM) to our growing practice! We are ideally looking to fill a fu…
Est. 44,800 USD
Sunset Animal Clinic is seeking an experienced Veterinary Technician to join our team and support both outpatient care and procedural services, including surgery and dentistry. We are seeking a versatile, client-focused…
Est. 33,840 USD
Reidsville Veterinary Hospital is seeking an outgoing Veterinary Assistant / Client Service Representative to serve as a flexible, cross-trained member of our team. In this fast-paced role, you will create exceptional cl…
Est. 31,920 USD
West Side Animal Clinic is seeking a Veterinary Assistant to join our team and support exceptional experiences for our clients and patients across all aspects of hospital care. This is an excellent opportunity for a vers…
Est. 44,800 USD
Wellshire Animal Hospital is seeking an experienced Veterinary Assistant to join our team and support exceptional experiences for our clients and patients across all aspects of hospital care. We’re looking for a versatil…
Est. 41,440 USD
South Shore Veterinary Hospital is seeking an experienced Veterinary Assistant to join our team and support exceptional experiences for our clients and patients across all aspects of hospital care. This is an excellent o…
Est. 52,480 USD
Belvoir Pet Hospital is seeking an experienced Registered Veterinary Technician (RVT) to join our team and help create exceptional experiences for clients and patients during exams and outpatient visits. We are seeking a…
Est. 41,440 USD
Best Friends Veterinary Center is seeking an experienced Veterinary Assistant to join our team and help create exceptional experiences for clients and patients during exams and outpatient visits. We are seeking an outgoi…