Description
Summary
The Sr. Trading Platform Operations Specialist improves how the Trading Platform organization operates by building scalable processes, driving automation, and coordinating cross-functional operational programs. Reporting to the Trading Platform Operations Lead, this role partners across engineering, product, support, and operations to turn manual work into repeatable systems, establish operational standards, and improve how teams work together as the organization grows.
With visibility across the platform organization, the Sr. Trading Platform Operations Specialist identifies cross-team dependencies, operational bottlenecks, and opportunities for improvement that individual teams cannot see on their own. The role owns key operational programs—including release coordination, reporting, documentation, onboarding, and process automation—ensuring the organization operates efficiently, delivers reliably, and continues to scale.
Key Responsibilities
Release Execution
- Partner with Engineering Managers to drive releases from code complete to production, ensuring engineering, QA, and product handoffs stay on track with no silent stalls.
- Lead release operations by consolidating readiness signals, risks, defects, and dependency status into a clear go/no-go view for release stakeholders.
- Partner with Engineering Managers to manage cross-team dependencies, identify sequencing risks, and inform scope and ship-date decisions.
- Own release communications, including release notes and recurring release summaries for product, support, and leadership.
Operational Programs
- Partner with engineering, product, support, and operations leaders to design and operate cross-functional initiatives where success depends on execution rather than technical implementation.
- Design and run operational programs that make teams across the department more effective — scoping the goal, standing the program up, and owning it through to a measurable result.
- Embed each program into the way teams already work (release, testing, onboarding, and support workflows) so it sticks rather than becoming overhead, and keep it running smoothly as the organization grows.
KPIs & Operational Reporting
- Track and report the platform org's operational KPIs and run the reporting cadence leadership relies on.
- Maintain the data hygiene and metric definitions that keep reporting accurate as the org scales into more release trains.
- Run recurring exchange and operational reporting reliably (such as CME reports).
Process & Automation
- Manage the automation backlog: build the quick wins yourself, spec the larger projects for engineering.
- Turn tribal knowledge into durable documentation, runbooks, and self-service workflows that reduce operational dependency on individuals and improve onboarding.
- Continuously analyze operational bottlenecks and use metrics to prioritize process improvements and automation investments.
Required Qualifications and Key Competencies
- 5+ years in technical operations, release management, program management, or platform operations, including end-to-end ownership of operational systems or processes.
- Experience managing workflows, releases, and versioning across Jira or similar tools, with automation experience strongly preferred.
- Proven ability to coordinate releases across engineering, QA, and product — you know where releases stall and keep handoffs moving without being asked.
- Track record of turning ad hoc processes into durable systems: runbooks, automations, and standards that outlast any single release.
- Strong written communication — your release notes, runbooks, and status updates leave no follow-up questions.
- Sound judgment on what to decide directly versus escalate, with the organizational skills to manage competing priorities across multiple release trains.
- Demonstrated experience identifying manual operational work and replacing it with automation using scripting, APIs, AI tools, workflow automation platforms, or similar technologies.
- Comfortable in a remote, Slack-heavy async environment.
Preferred Skills
- Familiarity with trading, fintech, brokerage, or another regulated environment is a plus — exposure to exchange operations or reporting (CME or similar) especially so.
- Experience driving change within startup environments.
Company Culture & Perks
- Topstep is an engaging working environment which ranges from fully remote to hybrid. We foster a culture of collaboration with cameras on during meetings and a robust Slack environment for communication.
- Seven Company-paid Holidays and generous Family Leave. Paid time off is front-loaded.
- Competitive 401(k) matching, health, dental, and vision insurance is offered for full time employees.
- Vacations are encouraged with a bonus for taking 5 consecutive days. Employee referrals are bonused. Topstep offers a food and groceries budget and contributes towards health and wellness.
New Hire Base Salary Range
- $140,000 - $165,000.
- Bonus: This position is eligible for a performance-based bonus as provided by the plan terms and governing documents.
- The compensation offered will take into account internal compensation structure and may vary depending on the candidate's geographic region, job-related knowledge, skills, and experience among other factors.
Equal Opportunity Employer
Topstep is an Equal Opportunity Employer. We are committed to fostering an inclusive environment where all employees and applicants are valued. All qualified candidates will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, disability, or veteran status, in compliance with applicable federal, state, and local laws.
Interested in the role? Apply today with your resume!
The collection, use, and handling of your data provided in response to this job posting is described further in our Privacy Policy. If you are a California resident, please review our California Notice at Collection.
Notice of Use of Artificial Intelligence in Recruitment and Hiring: Notice Pursuant to 775 ILCS 5/2-102(L). Topstep LLC uses artificial intelligence ("AI") in connection with its recruitment and hiring process. Examples include, but are not limited to, AI tools used to improve job descriptions, generate interview questions, draft communications, assist with scheduling, and source candidates, as well as AI features built into third-party platforms such as LinkedIn, Indeed, and Glassdoor. Topstep will not use AI that has the effect of subjecting employees or applicants to discrimination on the basis of any protected class under the Illinois Human Rights Act.
The collection, use, and handling of your data provided in response to this job posting is described further in our Privacy Policy. If you are a California resident, please review our California Notice at Collection.
Similar jobs
Est. 225,000 USD
Summary Are you an engineer who thrives on solving the hardest technical problems on a team? Topstep is looking for a Staff Software Engineer to be a go-to technical leader for our trading platform. In this role, you'll…
Est. 190,000 USD
Summary The Director of Trading & Platform Operations oversees the daily execution of high-stakes, real-time activities across the Trade Desk and Platform Support Desk, ensuring operations are efficient, compliant, a…
Est. 135,000 USD
Summary The Trading Platform Software Support Engineer is the Engineer who turns recurring trader-impacting issues into permanent fixes. Sitting inside Engineering, this role takes ownership of the most technically compl…
Est. 210,000 USD
Summary Topstep is looking for an Engineering Manager to lead a team within Trading Platform, the organization that builds and runs TopstepX. The platform spans order flow and execution, market data, and the services and…
Est. 142,500 USD
Summary Are you an engineer ready to take the next step in building production systems? Topstep is looking for a Mid-Level Software Engineer to contribute to critical components of our trading platform. In this role, you…
Est. 177,500 USD
Summary: Are you an engineer who loves building systems that are both powerful and elegant? Topstep is looking for a Senior Software Engineer to own and evolve critical components of our trading platform. In this role, y…
Est. 172,500 USD
Summary: Topstep operates a real-time futures trading platform (TopstepX). Here, correctness isn't cosmetic: a defect in order handling, market-data delivery, or a balance/P&L calculation can cost a trader real money…
Est. 197,500 USD
Summary Topstep is on the hunt for a dynamic, driven Associate Counsel ready to dive in and make things happen as a corporate generalist on our fast moving Legal team. Reporting directly to the General Counsel, you'll ta…
Est. 185,000 USD
Summary The Assistant Controller serves as a key leader within the accounting organization and acts as a direct partner to the Controller, translating accounting policy into day-to-day processes. This role owns the day-t…
Est. 225,000 USD
Summary Are you a frontend engineer who treats rendering pipelines, frame budgets, and library API design as a craft? Topstep is looking for a Staff Software Engineer to help build a custom charting engine for the Topste…
Est. 255,000 USD
Summary The Controller serves as the Company's senior accounting executive and strategic partner to the Chief Financial Officer, responsible for leading all accounting operations, financial reporting, internal controls,…
Est. 185,000 USD
Summary Are you a systems-minded builder who loves turning messy, high-stakes flows into simple, trustworthy experiences? Topstep is hiring a Senior Product Manager to own our Payments & Wallet domain the engine behi…
Est. 170,000 USD
Summary: As the Physical Security Manager, you will be the foundational lead for our physical protection strategy. We are looking for a builder who can transition our current informal processes into a robust, scalable, a…
Est. 80,000 USD
Summary The General Ledger (“GL”) Accountant reports to the GL Manager and supports the monthly close process across a defined set of general ledger areas. This role is responsible for areas such as lease accounting, exp…
Est. 176,900 USD
The Trade Desk is a global technology company and the world’s leading independent platform for digital advertising, with nearly 4,000 employees across more than 30 offices. Our technology helps advertisers reach the righ…
Est. 202,483 USD
Ready to do the most impactful work of your career? At Coinbase, we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place…
Est. 210,000 USD
About Us Co-founded in 2023 by Joe Laws and Grant Verstandig, Trase Systems is AI, Uncomplicated. Trase empowers enterprise leaders to harness the full potential of AI without the associated complexity and risks. We are…
Est. 276,298 USD
Ready to do the most impactful work of your career? At Coinbase, we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place…
Est. 200,000 USD
Chicago Trading Company (CTC) is a premier proprietary trading firm specializing in options market making. Our collaborative culture fuels innovation in quantitative research, systematic trading strategies, and cutting-e…
Est. 120,000 GBP
The Trade Desk is a global technology company and the world’s leading independent platform for digital advertising, with nearly 4,000 employees across more than 30 offices. Our technology helps advertisers reach the righ…
Est. 120,000 GBP
The Trade Desk is a global technology company and the world’s leading independent platform for digital advertising, with nearly 4,000 employees across more than 30 offices. Our technology helps advertisers reach the righ…
Est. 187,450 USD
The Trade Desk is a global technology company and the world’s leading independent platform for digital advertising, with nearly 4,000 employees across more than 30 offices. Our technology helps advertisers reach the righ…
Est. 109,900 USD
The Trade Desk is a global technology company and the world’s leading independent platform for digital advertising, with nearly 4,000 employees across more than 30 offices. Our technology helps advertisers reach the righ…
Est. 185,000 USD
Disclaimer: Please be advised that the most accurate and up-to-date information about our open roles—including job descriptions, compensation, and benefits—can only be guaranteed on our official job board. For the latest…
Est. 120,000 USD
Chicago Trading Company (CTC) is a premier proprietary trading firm specializing in options market making. Our collaborative culture fuels innovation in quantitative research, systematic trading strategies, and cutting-e…
Est. 176,900 USD
The Trade Desk is a global technology company and the world’s leading independent platform for digital advertising, with nearly 4,000 employees across more than 30 offices. Our technology helps advertisers reach the righ…
Est. 90,500 USD
The Trade Desk is a global technology company and the world’s leading independent platform for digital advertising, with nearly 4,000 employees across more than 30 offices. Our technology helps advertisers reach the righ…
Est. 237,263 USD
Ready to do the most impactful work of your career? At Coinbase, we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place…
Est. 125,000 USD
Disclaimer: Please be advised that the most accurate and up-to-date information about our open roles—including job descriptions, compensation, and benefits—can only be guaranteed on our official job board. For the latest…
Est. 176,900 USD
The Trade Desk is a global technology company and the world’s leading independent platform for digital advertising, with nearly 4,000 employees across more than 30 offices. Our technology helps advertisers reach the righ…