Server (AM) - Cecconi's West Hollywood
Soho House & Co.West Hollywood, California, United States · Posted 12 days agoDescription
The Role…
At Soho House a Server is responsible for understanding, discussing and educating members and guests all menu items, allergies associated (if applicable) while also presenting an approachable and elevated experience by following Soho House Service Standards. The Server plays a crucial role in ensuring the success of service and guest satisfaction. Also, collaborates with other team members and completes pre-service and post-service duties, accurately entering orders into POS and being attentive during service to support additional member or guest request.
A successful Server maintains a positive and influential attitude, is detail oriented, process driven and flexible while working under pressure to ensure seamless communication is maintained through the Front of House (FOH) and Back of House (BOH) staff.
Main Duties
- Develop and maintain professional relationships with all coworkers and management as well as complete checklists on all trained processes learned in Club School
- Positively influence members and guests experience by elevating the dining experience with food and drink pairing options and discussing specials to drive sales through consistent and approachable communication and the highest level of service in accordance with Soho House Standards
- Maintain communication and advise Management and Executive Chef on any allergies or potential red flags encountered throughout the night to mitigate any forecasted risk
- Complete all check out reports at the end of each shift and have it double checked and signed by management
- Adhere to health and safety policies as well as all Company policies, procedures, standards and local, state, and federal law as applicable
- Ensure food orders are finished being plated and coursed out correctly before appropriately serving to members/guests
- Assist runners and bussers when possible with expo and service bar tickets to support all table orders
- Clean and stock server alley and bar area, polish silverware, plates and/or glassware as needed
- Knowledge of the menu, with the ability to make suggestions who asked by members and/or guests
- Performs other duties as assigned by supervisor/manager
Required Skills/Qualifications
- Minimum of 2+ years’ experience in similar capacity
- Thrive in fast-paced, high-volume environments and maintain calm, through quickly and effectively problem solving under pressure
- Must be hospitable, approachable, passionate about customer service and respectful towards colleagues and guests
- Must be able to demonstrate competency as outlined in the training schedule and Club School
- Must be able to work flexible shifts and schedules, including weekends and holidays as needed
- Ability to take direction, work in a team environment and autonomously
- Tips certified and POS knowledge
Physical Requirements
- Must be able to seize, grasp, turn and hold objects with hands.
- Must be able to make periodical fast paced movements are required to go from one part of the property to others.
- Must be able to move, pull, carry or lift at least 20 pounds.
- Must be able to occasionally kneel, bend, crouch and climb is required.
- Must be able to perform physical activities such as lifting, cleaning, and stooping.
- Must be able to stand, walk, lift, and bend for long periods of time.
- Must be able to bend, stoop, lift, reach, push, twist, walk, crouch, and squat.
Why work with us...
Soho House offers competitive compensation packages that feature global benefits and perks. Whether you’re seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to enhance your career.
- Health Care + 401K: Full time employees are eligible for full benefits; Medical, Dental & Vision as well as Retirement fund with a 2% match
- Paid Time Off: Full- Time Employees have sick day's + vacation days
- Career Development: Soho House can progress your career domestically or internationally as well as managerially or technically
- Soho Impact: Empowering the Soho House Community to make positive change, through mentoring, apprenticeship, local outreach and sustainability
- Learning & Development: An extensive range of internally and externally run courses are available for all employees.
- Cookhouse & House Tonic: Celebrating our passion for food and drink. Check out our monthly calendars and get involved in trips, training's and events. Available to all.
- Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to.
- Team Meal: Whilst on duty in our Houses & Restaurants you will be provided with a substantial meal free of charge.
Similar jobs
Est. 42,300 USD
The Role… At Soho House a Server is responsible for understanding, discussing and educating members and guests all menu items, allergies associated (if applicable) while also presenting an approachable and elevated exper…
Est. 38,431 USD
The Role… At Soho House a Part Time Server is responsible for understanding, discussing and educating members and guests all menu items, allergies associated (if applicable) while also presenting an approachable and elev…
Est. 38,431 USD
The Role… At Soho House a Server is responsible for understanding, discussing and educating members and guests all menu items, allergies associated (if applicable) while also presenting an approachable and elevated exper…
Est. 28,800 USD
The Role… At Soho House a Server is responsible for understanding, discussing and educating members and guests all menu items, allergies associated (if applicable) while also presenting an approachable and elevated exper…
Est. 62,400 USD
NEW RESTAURANT OPENING - CARDON
Est. 31,200 USD
The Role… At Soho House a Server is responsible for understanding, discussing and educating members and guests all menu items, allergies associated (if applicable) while also presenting an approachable and elevated exper…
Est. 35,124 USD
The Role… At Soho House a Server/Bartender is responsible for understanding, discussing and educating members and guests all menu items, allergies associated (if applicable) while also presenting an approachable and elev…
Est. 31,200 USD
The Role… At Soho House a Server is responsible for understanding, discussing and educating members and guests all menu items, allergies associated (if applicable) while also presenting an approachable and elevated exper…
Est. 45,000 USD
The Role… At Soho House a Server is responsible for understanding, discussing and educating members and guests all menu items, allergies associated (if applicable) while also presenting an approachable and elevated exper…
Est. 38,450 USD
The role… At Soho House, a Busser is responsible for curating a we organized, clean and structured member and guest experience. A Busser, supports runners, servers and management by cleaning and resetting tables, ensurin…
Est. 72,250 USD
The role… At Soho House a Sous Chef is motivated to positively influence the kitchen team to follow the direction of Executive Chef and Executive Sous Chef in planning, organizing and managing the Kitchen Department acco…
Est. 46,000 USD
The Role… At Soho House, the Prep Cook I perform basic cooking duties, monitor stock levels, and take on culinary tasks as they arise. To be successful as a Prep Cook 1, you should understand and be willing to comply wit…
Est. 31,200 USD
We're excited to bring Berenjak to Chicago. Inspired by the beloved neighborhood kebab houses of Tehran, Berenjak is a place where incredible food, genuine hospitality, and bringing people together around the table are a…
Est. 46,000 USD
The Role… At Soho House a Dishwasher (Porter) is responsible for supporting the overall operation by organizing and cleaning dishes in the kitchen such as pots, pans, silverware, dishware, glassware, and kitchen equipmen…
Est. 38,760 USD
We're excited to bring Berenjak to Chicago. Inspired by the beloved neighborhood kebab houses of Tehran, Berenjak is a place where incredible food, genuine hospitality, and bringing people together around the table are a…
Est. 32,340 GBP
The Role… At Soho House, a Host plays an essential role in welcoming and greeting members and guests, managing the table booking systems and supporting with floor team to seat current bookings and prepare tables for the…
Est. 30,480 GBP
The Role… At Soho House, a Host plays an essential role in welcoming and greeting members and guests, managing the table booking systems and supporting with floor team to seat current bookings and prepare tables for the…
Est. 48,000 USD
The role… At Soho House a Host is one of the first point of contacts for members guests and staff before being seated for their dining experience. As a Host, you are responsible for greeting guests, answering all incomin…
Est. 32,320 GBP
The Role… At Soho House, a Host plays an essential role in welcoming and greeting members and guests, managing the table booking systems and supporting with floor team to seat current bookings and prepare tables for the…
Est. 52,000 USD
The role… At Soho House, a Line Cook II is responsible for maintaining a station or two, seamless preparation of food and sauces, and assisting Senior Chefs with service. As Line Cook II, you thrive in fast-paced environ…
Est. 38,431 USD
The role… At Soho House, the Bartender is responsible for preparing alcoholic and nonalcoholic beverages, serving food and providing excellent service accompanied by memorable experiences to all guests and members who vi…
Est. 49,400 USD
The Role… At Soho House, the Receiver handles and processes all food and beverage stock that is ordered for the house. As the Receiver, you will be responsible for overseeing the overall cleanliness of storage areas, bac…
Est. 30,480 GBP
The Role… At Soho House, a Host plays an essential role in welcoming and greeting members and guests, managing the table booking systems and supporting with floor team to seat current bookings and prepare tables for the…
Est. 82,500 USD
The Role… At Soho House a Food & Beverage Manager is responsible for managing service, quality control and consistent F&B experience is executed under the direction of the General Manager. The F&B Manager own…
Est. 46,000 USD
Scope of the Job At Soho House, a Club Receptionist/Host is one of the first point of contacts for members guests and staff before being seated for their dining experience. As a Host, you are responsible for greeting gue…
Est. 30,480 GBP
The Role… At Soho House, a Waiter plays an essential role in delivering refined, attentive, and personalised service to our members and guests. Working closely with the floor and kitchen teams, you are responsible for en…
Est. 55,000 USD
The role… At Soho House, a Line Cook II is responsible for maintaining a station or two, seamless preparation of food and sauces, and assisting Senior Chefs with service. As Line Cook II, you thrive in fast-paced environ…
Est. 48,000 USD
The Role… At Soho House, a Public Space Attendant keeps all lobbies and public facilities (such as lobby restrooms, telephone area, the front desk and offices) in a neat and clean condition. The Public Space Attendant at…
Est. 30,480 GBP
The Role… At Soho House, a Waiter plays an essential role in delivering refined, attentive, and personalised service to our members and guests. Working closely with the floor and kitchen teams, you are responsible for en…
Est. 72,752 USD
The role… At Soho House, the Front Office Assistant Manager supports the Front Office Manager and ensures optimal experience is had by all members, guests and staff that interact with the front office, member services an…