Manager, Business Operations, Specialty Travel & Events
Reed & Mackay InternalLondon, United Kingdom · Posted 22 days agoDescription
About the Role
The Business Operations team solves the Specialty Travel & Events team's most critical, emergent challenges across business, product, and operations. We are looking for a high-impact individual contributor to spearhead initiatives that drive business growth, process optimization, and system stability. You will also own the end-to-end management of critical enterprise tools.
Because BizOps operates without direct line-management authority, leadership here is built on relational equity, integrated thinking, and data-backed execution. You will tackle unstructured, ambiguous problems like a creative science experiment—verifying root-cause data, optimizing workflows, and ensuring structural readiness before rolling out core updates.
What You Will Do
- Scoping & Scaffolding: Lead deep project scoping early to uncover root causes, document risks, and lock down parameters before execution to prevent scope creep.
- Global Program Management: Drive multi-phased technical initiatives across international regions, establishing working groups and cross-functional alignment across teams.
- Workflow Optimization & Automation: Audit legacy operational processes, map current vs. ideal state workflows, and author clear documentation so systems run smoothly post-launch.
- Data Strategy & Storytelling: Query raw business data (via SQL, BI tools, and data warehouses) to diagnose operational bottlenecks, rigorously verify data integrity, and build compelling visual narratives for leadership.
- Cross-Functional Influence: Build trusted partnerships across teams, navigating blockages with empathy to drive alignment across competing priorities without direct authority.
- Iterative Systems Innovation: Run controlled experiments against baselines to build repeatable execution patterns, maintaining radical transparency around both wins and operational failures.
What We’re Looking For
- Experience: 5+ years in business operations, program management, or technical project management within a fast-paced tech company.
- Analytical & Technical Rigor: High data literacy with hands-on experience interrogating data sets, tracking data lineage, and utilizing BI tools or modern data warehouses (e.g., Snowflake, Tableau).
- BizOps Mindset: A proactive problem-solver who defaults to clear ownership, definitive timelines, and thorough documentation over passive observation.
- Matrix Diplomat: Proven ability to spot cross-functional friction, build cross-team trust, and unblock operational drag.
- Education: BA/BS degree or equivalent practical experience
- Proven track record of driving change management alongside complex technical implementations would be a bonus.
- Ideally a background in Product Operations or Business Systems in high-growth environments.
Similar jobs
Est. 80,000 GBP
About the Role The Business Operations team solves the Specialty Travel & Events team's most critical, emergent challenges across business, product, and operations. We are looking for a high-impact individual contrib…
Est. 55,000 EUR
THE ROLE As the Operations Strategy Specialist you will be an expert within a central team that focuses on the development of strategies related to design of a high-performance global operating model and implementation o…
Est. 250,000 USD
About Engine Engine is the all-in-one travel and spend management platform trusted by 38K+ businesses and groups representing 1.8M+ travelers. We're the retailer and the rails of business travel, the fastest-growing comp…
Est. 140,000 USD
Who we are: Motive empowers the people who run physical operations with tools to make their work safer, more productive, and more profitable. For the first time ever, safety, operations and finance teams can manage their…
Est. 45,000 GBP
This role offers you the opportunity to own the operational standard of every conference we run. You will be responsible for the end-to-end execution of 10 European private equity conferences a year - venues, suppliers,…
Est. 45,000 GBP
This role offers you the opportunity to own the operational standard of every conference we run. You will be responsible for the end-to-end execution of 10 European private equity conferences a year - venues, suppliers,…
Est. 45,000 GBP
This role offers you the opportunity to own the operational standard of every conference we run. You will be responsible for the end-to-end execution of 10 European private equity conferences a year - venues, suppliers,…
Est. 45,000 GBP
This role offers you the opportunity to own the operational standard of every conference we run. You will be responsible for the end-to-end execution of 10 European private equity conferences a year - venues, suppliers,…
Est. 35,000 GBP
This role offers you the opportunity to own the operational standard of every conference we run. You will be responsible for the end-to-end execution of 10 European private equity conferences a year - venues, suppliers,…
Est. 35,000 GBP
This role offers you the opportunity to own the operational standard of every conference we run. You will be responsible for the end-to-end execution of 10 European private equity conferences a year - venues, suppliers,…
Est. 35,000 GBP
This role offers you the opportunity to own the operational standard of every conference we run. You will be responsible for the end-to-end execution of 10 European private equity conferences a year - venues, suppliers,…
Est. 35,000 GBP
This role offers you the opportunity to own the operational standard of every conference we run. You will be responsible for the end-to-end execution of 10 European private equity conferences a year - venues, suppliers,…
Est. 45,000 GBP
This role offers you the opportunity to own the operational standard of every conference we run. You will be responsible for the end-to-end execution of 10 European private equity conferences a year - venues, suppliers,…
Est. 45,000 GBP
This role offers you the opportunity to own the operational standard of every conference we run. You will be responsible for the end-to-end execution of 10 European private equity conferences a year - venues, suppliers,…
Est. 45,000 GBP
This role offers you the opportunity to own the operational standard of every conference we run. You will be responsible for the end-to-end execution of 10 European private equity conferences a year - venues, suppliers,…
Est. 35,000 GBP
This role offers you the opportunity to own the operational standard of every conference we run. You will be responsible for the end-to-end execution of 10 European private equity conferences a year - venues, suppliers,…
Est. 35,000 GBP
This role offers you the opportunity to own the operational standard of every conference we run. You will be responsible for the end-to-end execution of 10 European private equity conferences a year - venues, suppliers,…
Est. 35,000 GBP
This role offers you the opportunity to own the operational standard of every conference we run. You will be responsible for the end-to-end execution of 10 European private equity conferences a year - venues, suppliers,…
Est. 45,000 GBP
This role offers you the opportunity to own the operational standard of every conference we run. You will be responsible for the end-to-end execution of 10 European private equity conferences a year - venues, suppliers,…
Est. 35,000 GBP
This role offers you the opportunity to own the operational standard of every conference we run. You will be responsible for the end-to-end execution of 10 European private equity conferences a year - venues, suppliers,…
Est. 115,000 USD
Strategic Operations Lead (Project/Program Management - CloudOps) Position Summary This is a project/program management role embedded within CloudOps. The Strategic Operations Lead is primarily responsible for leading an…
Est. 35,000 GBP
This role offers you the opportunity to own the operational standard of every conference we run. You will be responsible for the end-to-end execution of 10 European private equity conferences a year - venues, suppliers,…
Est. 45,000 GBP
This role offers you the opportunity to own the operational standard of every conference we run. You will be responsible for the end-to-end execution of 10 European private equity conferences a year - venues, suppliers,…
Est. 35,000 GBP
This role offers you the opportunity to own the operational standard of every conference we run. You will be responsible for the end-to-end execution of 10 European private equity conferences a year - venues, suppliers,…
Est. 35,000 GBP
This role offers you the opportunity to own the operational standard of every conference we run. You will be responsible for the end-to-end execution of 10 European private equity conferences a year - venues, suppliers,…
Est. 32,000 GBP
This role offers you the opportunity to own the operational standard of every conference we run. You will be responsible for the end-to-end execution of 10 European private equity conferences a year - venues, suppliers,…
Est. 32,000 GBP
This role offers you the opportunity to own the operational standard of every conference we run. You will be responsible for the end-to-end execution of 10 European private equity conferences a year - venues, suppliers,…
Est. 35,000 GBP
This role offers you the opportunity to own the operational standard of every conference we run. You will be responsible for the end-to-end execution of 10 European private equity conferences a year - venues, suppliers,…
Est. 35,000 GBP
This role offers you the opportunity to own the operational standard of every conference we run. You will be responsible for the end-to-end execution of 10 European private equity conferences a year - venues, suppliers,…
Est. 32,000 GBP
This role offers you the opportunity to own the operational standard of every conference we run. You will be responsible for the end-to-end execution of 10 European private equity conferences a year - venues, suppliers,…