Director, Account Management | Allconnect

This role requires a hybrid schedule and will be based in our South Charlotte, NC Headquarters (Monday through Thursday) and work fully remotely on Fridays each week.

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The Director of Account Management is a strategic and emerging senior leader responsible for advancing key utility accounts while supporting and elevating the broader account management function. This role blends visionary leadership with hands-on execution, driving account growth, retention, and innovation across a portfolio of utility clients.

As both a people leader and business strategist, this individual will guide teams, shape account strategies, and build executive relationships while identifying trends and opportunities that unlock incremental value across accounts and the organization.

What You’ll Do:

• Define and execute forward-looking account strategies aligned with utility industry trends and client objectives, building roadmaps that drive measurable outcomes
• Implement structured account planning frameworks to drive consistency, scalability, and cross-account revenue opportunities
• Lead, mentor, and manage a team of account managers, fostering a culture of accountability, inclusion, and continuous learning
• Actively develop talent by raising performance expectations, coaching for growth, and building capability in less-tenured team members
• Allocate and prioritize team resources effectively to maximize portfolio impact
• Partner closely with internal stakeholders across product, sales, and operations to create integrated value for utility partners
• Oversee and grow a portfolio of strategic utility accounts, driving strong retention, expansion, and solution innovation
• Lead Quarterly Business Reviews to communicate performance, insights, and future opportunities to partners
• Own and develop executive-level relationships within utility organizations, serving as a trusted advisor and senior representative
• Influence senior stakeholders through compelling presentations, strategic guidance, and thought leadership at industry conferences
• Lead contract negotiations for new and expanded solutions, partnering cross-functionally on pricing, marketing, and delivery
• Act as a culture carrier and brand ambassador, reinforcing company values internally and externally while building an inclusive team environment

What We’re Looking For:

• 8+ years of experience in account management, client services, or related roles, with utility sector exposure preferred
• Proven experience managing strategic accounts and leading high-performing teams
• Strong commercial acumen, including contract negotiation and revenue growth strategies
• Demonstrated success influencing senior stakeholders and driving cross-functional alignment
• Experience developing account strategies and scaling client solutions
• Ability to define direction and translate strategy into execution
• Strong understanding of utility operations, regulations, and market dynamics to guide strategic decisions
• Ability to gain buy-in and communicate effectively with internal and external stakeholders
• Ability to spot patterns across accounts to inform growth strategies
• Experience connecting ideas and initiatives across teams to create client value
• Confident communicator who effectively engages and influences senior leadership

Compensation:

Total Cash Compensation Range: $130,000 - $160,000 per year

This role is eligible for a target bonus, which is included in the Total Cash Compensation Range above. This role is also eligible for Equity, which is offered separately from the Total Cash Compensation Range listed above. Actual compensation varies based on location, experience, and qualifications.

Additionally, the following benefits are provided by Red Ventures, subject to eligibility requirements.

• Health Insurance Coverage (medical, dental, and vision)
• Life Insurance
• Short and Long-Term Disability Insurance
• Flexible Spending Accounts
• Holiday Pay
• 401(k) with match
• Employee Assistance Program
• Paid Parental Bonding Benefit Program
• Flexible Paid Time Off (PTO): We believe time to rest and recharge is essential. That’s why we offer a generous and flexible PTO policy. Full-time employees accrue 20 days of PTO for a full calendar year annually, with an increase to 25 days after five years of service.

Who We Are:

Red Ventures is a global portfolio of high-growth companies — spanning several U.S. businesses, a joint venture in the health services industry, and strategic investments in Europe. Their businesses include The Points Guy, Lonely Planet, Bankrate, the Allconnect Platform, RV Home Client Growth, RV Growth & Transformation, Sage Home Loans Corporation, and more. Across the portfolio, Red Ventures businesses deliver seamless digital experiences for consumers, help Fortune 100 clients solve large-scale digital growth challenges, and create world-class experiences and opportunities for employees. Learn more at redventures.com and follow @RedVentures on LinkedIn and Instagram.

At Red Ventures, we believe diverse, inclusive teams are better. To help you better understand our core values and beliefs, we encourage you to watch this brief YouTube video: Our Belief Statements. This will give you insight into the principles that guide our work and our commitment to fostering an inclusive environment.

Red Ventures is an equal opportunity employer that does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or any other basis protected by law. Employment at Red Ventures is based solely on a person's merit and qualifications.

We are committed to providing equal employment opportunities to qualified individuals with disabilities. This includes providing reasonable accommodation where appropriate. Should you require a reasonable accommodation to apply or participate in the job application or interview process, please contact accommodation@redventures.com.

If you are based in California, we encourage you to read this important information for California residents linked here.

At Red Ventures, we believe in real human connection. That’s why we do not hire someone through text, social media, or email only. As part of the hiring process, you should expect live conversations with RV teammates before any offer is made. Also, keep an eye on the sender: we only use official @redventures.com email addresses at the portfolio level or business specific email addresses (e.g., @thepointsguy.com), not ones like “redventurescareer.com.” We will never ask candidates to send money, buy equipment, or share financial account info during your journey with us. You can always find our open roles on redventures.com— if you receive a message that seems suspicious, please use redventures.com to verify the opportunity.

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