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Project Executive (CRM)

RAPPMalaysia · Posted 6 months ago
Full-time
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Description

WHO WE ARE:

We are RAPP – world leaders in activating growth with precision and empathy at scale.

As a global, next-generation precision marketing agency we leverage data, creativity, technology, and empathy to foster client growth. We champion individuality in the marketing solutions we create, and in our workplace. We fight for solutions that adapt to the individual’s needs, beliefs, behaviors, and aspirations.

We foster an inclusive workplace that emphasizes personal well-being.

HOW WE DO IT:

At RAPP, our fearless superconnectors help to create value from personal brand experiences by focusing on three key areas: connected data, connected content and connected decisioning.

Our data analysts identify who that person is, our strategists understand what they want, and our award-winning technologists and creatives know how to deliver it – ensuring we’re able to activate authentic customer connections for our clients.

Part of Omnicom’s Precision Marketing Group, RAPP is comprised of 2,000+ creatives, technologists, strategists, and data and marketing scientists across 15+ global markets.

YOUR ROLE

The Project Executive is a critical strategic role responsible for driving project success through meticulous coordination, communication, and quality management.

Your role is more than coordination—You'll be the behind-the-scenes architect who turns complex client briefs into smooth, dynamic project journeys, ensuring every team member can focus on what they do brilliantly.

Picture yourself as the production master who understands each project's unique touchpoint. You'll anticipate challenges before they emerge, communicate with precision, and create the invisible infrastructure that allows excellent project delivery—all while maintaining the highest standards of quality and integrity.

YOUR RESPONSIBILITIES

(But are not limited to)

  • Conduct comprehensive sanity checks on project briefs and deliverables
  • Coordinate information gathering across internal teams and external partners
  • Develop and maintain detailed project documentation and tracking systems
  • Monitor project timelines and proactively identify potential delays or risks
  • Create and distribute regular status updates to project teams
  • Support budget tracking and expense documentation
  • Facilitate smooth project handovers and transitions

SKILLS AND EXPERIENCE

  • 2-3 years of professional project coordination experience
  • Basic understanding of digital product development processes
  • Proven track record of managing complex project requirements
  • Advanced proficiency in Microsoft Office Suite preferred (Excel, PowerPoint)
  • Experienced user of collaboration tools (Asana, Trello, or equivalent)
  • Strong digital documentation and reporting capabilities

EDUCATION AND OTHER REQUIREMENTS

  • Bachelor's degree preferred (or equivalent professional experience)
  • Relevant certifications in project management are a plus
  • Demonstrated ability to work collaboratively in team environments
  • Adaptable and solution-oriented approach to challenges
  • Commitment to continuous learning and professional development
  • Strong ethical standards and confidentiality awareness

SKILLS AND COMPETENCIES

Pleasant personality with a "can-do" attitude and be a good team player. Clear communication skills to make complex technical matters simple when communicating with non-technical stakeholders and client executives.

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