Director, Business Operations & Strategy
Oscar HealthNew York, New York, United States · Posted 22 days agoDescription
Hi, we're Oscar. We're hiring a Director, Business Operations and Strategy to join our Business Operations Team.
Oscar is the first health insurance company built around a full stack technology platform and a relentless focus on serving our members. We started Oscar in 2012 to create the kind of health insurance company we would want for ourselves—one that behaves like a doctor in the family.
About the role:
The Director, Business Operations is responsible for building the long-term operational roadmap and strategically tackles organizational challenges with rigor and tact. This role is a steward of process and sets a high operational bar with cross-functional stakeholders. The Director, Business Operations is a connector of leadership communications across the company, specific to the business process optimization and projects it supports. This role is responsible for the execution of highly visible projects that ensure the success of cross-functional teams across Oscar. Additionally, this role is a bridge between the People team and the business, partnering on organizational structure and change management to enable continued high-performance and organizational success.
You will report into the SVP, Network and Provider Management.
Work Location: This position is based in our New York office, requiring a hybrid work schedule with 3 days of in-office work per week. Thursdays are a required in-office day for team meetings and events, while your other two office days are flexible to suit your schedule. #LI-Hybrid
Pay Transparency: The base pay for this role is: $180,504 - $236,911 per year. You are also eligible for employee benefits, participation in Oscar's unlimited vacation program, company equity grants and annual performance bonuses.
Responsibilities:
- Interdisciplinary expertise in Oscar’s core business priorities and objectives
- Using a cross-functional lens and subject matter expertise, drive end-to-end operational excellence, measuring, monitoring, and executing to reduce operational and financial risk and to ensure efficient, repeatable processes leading to a sound program.
- Lead large, multiple cross-functional work groups that support and optimize end-to-end program process while improving visibility into internal processes
- Leverage subject matter expertise to drive targeted program standardization, operationalization, and issue resolution and/or root cause analysis efforts while collaborating with key internal stakeholders to optimize efficiency, including training resources and other key process decisions
- Develop, present, and maintain executive reporting materials to educate, inform, and update senior leadership teams on programs, projects, and strategic contracting initiatives
- Apply subject matter expertise in methodologies, major terms, and associated operations required for program execution
- Identify risks and improvement opportunities to develop and implement new programs
- Maintain pulse on external trends and industry benchmarking to drive iterative solutions that support the evolving business
- Compliance with all applicable laws and regulations
- Other duties as assigned
Requirements:
- 10+ years of experience in an operations, business strategy, or project management role
- 4+ years of experience in a high growth environment
- Critical thinking, evaluating and synthesizing information to action
- Excellent communication, providing clarity and confidence to key stakeholders
- Experience leading large-scale cross-functional initiatives within a healthcare organization
Bonus points:
- Management consulting experience
- 4+ years of managing a team
Travel required:
- Up to 5%
This is an authentic Oscar Health job opportunity. Learn more about how you can safeguard yourself from recruitment fraud here.
At Oscar, being an Equal Opportunity Employer means more than upholding discrimination-free hiring practices. It means that we cultivate an environment where people can be their most authentic selves and find both belonging and support. We're on a mission to change health care -- an experience made whole by our unique backgrounds and perspectives.
Pay Transparency: Final offer amounts, within the base pay set forth above, are determined by factors including your relevant skills, education, and experience. Full-time employees are eligible for benefits including: medical, dental, and vision benefits, 11 paid holidays, paid sick time, paid parental leave, 401(k) plan participation, life and disability insurance, and paid wellness time and reimbursements.
Artificial Intelligence (AI): Our AI Guidelines outline the acceptable use of artificial intelligence for candidates and detail how we use AI to support our recruiting efforts.
Reasonable Accommodation: Oscar applicants are considered solely based on their qualifications, without regard to applicant’s disability or need for accommodation. Any Oscar applicant who requires reasonable accommodations during the application process should contact the Oscar Benefits Team (accommodations@hioscar.com) to make the need for an accommodation known.
California Residents: For information about our collection, use, and disclosure of applicants’ personal information as well as applicants’ rights over their personal information, please see our Privacy Policy.
Similar jobs
Est. 208,708 USD
Hi, we're Oscar. We're hiring a Director, Process Improvement to join our Insurance Operations. Oscar is the first health insurance company built around a full stack technology platform and a relentless focus on serving…
Est. 123,501 USD
Hi, we're Oscar. We're hiring a Manager to join our Growth Strategy and Operations Team Oscar is the first health insurance company built around a full stack technology platform and a relentless focus on serving our memb…
Est. 229,770 USD
Hi, we're Oscar. We're hiring a Director, Strategic Planning, Office of CEO to join our Strategic Planning team. Oscar is the first health insurance company built around a full stack technology platform and a relentless…
Est. 167,828 USD
Hi, we're Oscar. We're hiring a Senior Manager, Insurance Growth Strategic Implementation to join our Strategic Implementation Team. Oscar is the first health insurance company built around a full stack technology platfo…
Est. 135,947 USD
Hi, we're Oscar. We're hiring a Manager, Member Experience Strategy to join our Member Experience Strategy team. Oscar is the first health insurance company built around a full stack technology platform and a relentless…
Est. 252,747 USD
Hi, we're Oscar. We're hiring a Senior Director to join our Provider Experience team. Oscar is the first health insurance company built around a full stack technology platform and a relentless focus on serving our member…
Est. 135,947 USD
Hi, we're Oscar. We're hiring a Manager, Strategic Planning to join our team. Oscar is the first health insurance company built around a full stack technology platform and a relentless focus on serving our members. We st…
Est. 252,747 USD
Hi, we're Oscar. We're hiring a Vice President to oversee our Member & Provider Services and Optimization Team Oscar is the first health insurance company built around a full stack technology platform and a relentles…
Est. 112,013 USD
Hi, we're Oscar. We're hiring an Associate, Member and Provider Optimization to join our Member and Provider Services Optimization team. Oscar is the first health insurance company built around a full stack technology pl…
Est. 142,649 USD
Hi, we're Oscar. We're hiring a Manager, Portfolio Execution to join our Project Management Team. Oscar is the first health insurance company built around a full stack technology platform and a relentless focus on servin…
Est. 189,560 USD
Hi, we're Oscar. We're hiring a Director, Managed Business Services to join our team. Oscar is the first health insurance company built around a full stack technology platform and a relentless focus on serving our member…
Est. 305,403 USD
Hi, we're Oscar. We're hiring a VP, Clinical Strategy & Integration. Oscar is the first health insurance company built around a full stack technology platform and a relentless focus on serving our members. We started…
Est. 252,747 USD
Hi, we're Oscar. We're hiring a Senior Director to join our Finance team. Oscar is the first health insurance company built around a full stack technology platform and a relentless focus on serving our members. We starte…
Est. 157,009 USD
Hi, we're Oscar. We're hiring a People Strategy Partner to join our People Strategy team. Oscar is the first health insurance company built around a full stack technology platform and a relentless focus on serving our me…
Est. 87,021 USD
Hi, we're Oscar. We're hiring a Senior Specialist, Issue Management to join our Network Operations team. Oscar is the first health insurance company built around a full stack technology platform and a relentless focus on…
Est. 91,808 USD
Hi, we're Oscar. We're hiring a Senior Analyst, Sales Operations to join our Sales Operations Team. Oscar is the first health insurance company built around a full stack technology platform and a relentless focus on serv…
Est. 112,012 USD
Hi, we're Oscar. We're hiring an Associate, Process Optimization to join our Eligibility and Billing team. Oscar is the first health insurance company built around a full stack technology platform and a relentless focus…
Est. 252,697 USD
Hi, we're Oscar. We're hiring a Senior Director, Markets Strategic Advisory & Intelligence to join our Insurance Product Development team. Oscar is the first health insurance company built around a full stack technol…
Est. 187,837 USD
Hi, we're Oscar. We're hiring a Director, Process Improvement to join our Insurance Operations. Oscar is the first health insurance company built around a full stack technology platform and a relentless focus on serving…
Est. 100,811 USD
Hi, we're Oscar. We're hiring an Associate, Strategic Finance to join our FP&A team. Oscar is the first health insurance company built around a full stack technology platform and a relentless focus on serving our mem…
Est. 100,811 USD
Hi, we're Oscar. We're hiring an Associate, Strategic Finance to join our FP&A team. Oscar is the first health insurance company built around a full stack technology platform and a relentless focus on serving our mem…
Est. 87,021 USD
Hi, we're Oscar. We're hiring a Senior Specialist, Process Improvement to join our Authorization Services Process Improvement team. Oscar is the first health insurance company built around a full stack technology platfor…
Est. 189,560 USD
Hi, we're Oscar. We're hiring a Senior Software Engineer, Fullstack to join our Engineering team. Oscar is the first health insurance company built around a full stack technology platform and a focus on serving our membe…
Est. 222,000 USD
Hi, we're Oscar. We're hiring Staff Software Engineers to join our Engineering team. Oscar is the first health insurance company built around a full stack technology platform and a focus on serving our members. We starte…
Est. 184,560 USD
Hi, we're Oscar. We're hiring an Associate Director, Insurance Product Innovation & Emerging Solutions to join our Insurance Product Development team. Oscar is the first health insurance company built around a full s…
Est. 112,013 USD
Hi, we're Oscar. We're hiring a Process Management Associate to join our Network Operations Team. Oscar is the first health insurance company built around a full stack technology platform and a relentless focus on servin…
Est. 189,560 USD
Hi, we're Oscar. We're hiring an Engineering Manager to join our Engineering team. Oscar is the first health insurance company built around a full stack technology platform and a focus on serving our members. We started…
Est. 183,150 USD
Hi, we're Oscar. We're hiring a Senior Software Engineer, Backend to join our Engineering team. Oscar is the first health insurance company built around a full stack technology platform and a focus on serving our members…
Est. 157,009 USD
Hi, we're Oscar. We're hiring a Manager, Investor Relations to join our Investor Relations. Oscar is the first health insurance company built around a full stack technology platform and a relentless focus on serving our…
Est. 161,828 USD
Hi, we're Oscar. We're hiring a Senior Manager, Market Strategy Advisory to join our Insurance Product Development Team. Oscar is the first health insurance company built around a full stack technology platform and a rel…