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Stakeholder & Community Engagement Manager

NscaleIceland · Posted 2 months ago
Full-time
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Description

About Nscale

Nscale is the GPU cloud engineered for AI. We provide cost-effective, high-performance infrastructure for AI start-ups and large enterprise customers. Nscale enables AI-focused companies to achieve superior results by reducing the complexity of AI development. Our GPU cloud bolsters technical capabilities and directly supports strategic business outcomes, including cost management, rapid innovation, and environmental responsibility.

We thrive on a culture of relentless innovation, ownership, and accountability, where every team member takes pride in their work and drives it with excellence and urgency. As an Nscaler, you’ll build trust through openness and transparency, where everyone is inspired to do their best work. If you join our team, you’ll be contributing to building the technology that powers the future.

About the Role

We are hiring a Iceland Stakeholder & Community Engagement Manager to support the successful development and long-term operation of Nscale’s infrastructure locally.

This role sits within the Global Affairs function and works closely with the wider business to ensure the project is delivered with local support and minimal disruption. You will act as Nscale’s on-the-ground representative, building relationships with local stakeholders and communities, managing engagement, and identifying and addressing issues early.

You will play a critical role in ensuring the project is understood, supported, and delivered successfully. This includes working with local authorities, MPs, community groups, NGO’s and other stakeholders, to ensure the project mitigates its impact and maximises its local benefits.

This role will suit someone with proven experience of engaging a diverse range of stakeholders, who is comfortable operating within complex and sometimes competing stakeholder environments, and is skilled at building trust, navigating different perspectives, and can confidently represent the voice of the community within the organisation.

What you'll be doing

Local Stakeholder Engagement

Act as the primary local representative for Nscale, building and maintaining relationships with:

  • Local authorities and planning bodies
  • MPs and local political stakeholders
  • Community leaders and representative groups
  • Develop and maintain a clear stakeholder map and engagement plan.

Community Engagement & Communication

  • Design and deliver a structured community engagement programme for the project.
  • Design and deliver consultations, public meetings, and briefings, ensuring two-way communication with local communities.
  • Ensure messaging is clear, consistent, and accessible across all audiences.

Issue Identification & Management

  • Maintain a detailed understanding of local community concerns and priorities.
  • Track and manage enquiries, complaints, and emerging issues with clear ownership and response plans.
  • Escalate risks early, including political opposition, media, or community concerns.

Project Support & Delivery

  • Work closely with programme and contractor teams to ensure community engagement is embedded in delivery.
  • Provide guidance to internal teams and contractors on how to engage with local stakeholders.
  • Ensure community considerations are factored into key project decisions.

Local Impact & Partnerships

Develop and communicate the local economic and community impact of the project, including:

  • Jobs and skills
  • Local supply chain opportunities
  • Community benefits
  • Identify and build partnerships with local organisations (e.g. education providers, community groups).

Reporting & Insight

  • Provide clear briefings and updates to internal stakeholders, including senior leadership.
  • Monitor the local political and community environment and provide insight on emerging risks.

About You

  • 3–8 years of experience in community engagement, public affairs, local government, or a related field.
  • Strong understanding of how local communities and decision-making structures operate (particularly in the UK planning system).
  • Experience working on large-scale infrastructure, development, or construction projects is strongly preferred.
  • Strong stakeholder management skills, with the ability to build trust and credibility quickly.
  • Excellent communication skills — able to explain complex projects clearly and confidently.
  • Comfortable acting as the local “face” of a project and representing the organisation externally.
  • Able to manage competing priorities and operate effectively under pressure.
  • Highly organised, with strong attention to detail and follow-through.
  • Experience working in politically sensitive or regulated environments.

Equal Opportunities Statement

We strongly encourage applications from people of colour, the LGBTQ+ community, people with disabilities, neurodivergent people, parents, carers, and people from lower socio-economic backgrounds.

If there’s anything we can do to accommodate your specific situation, please let us know.

Additional Information

The responsibilities outlined in this job description are not exhaustive and are intended to provide a general overview of the position. The employee may be required to perform additional duties, tasks, and responsibilities as assigned by management, consistent with the skills and qualifications required for the role.

For information on how Nscale handles candidate personal data, please see our Employee & Candidate Privacy Notice: Here.

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