Description
Location - Remote
Salary - 72K - 82K
Job Summary:
Nordic Naturals is seeking a customer-focused and analytical Sr. Credit & Accounts Receivable Specialist to support the execution of our credit and accounts receivable strategy. This role is responsible for administering day-to-day credit activities, coordinating customer collections, managing disputes and deductions, and helping drive timely cash collection.
This position serves as a key liaison between Finance, Sales, Customer Service, and customers to resolve payment issues, support the implementation of credit policies, and maintain accurate customer account information. As Nordic continues to enhance its Order-to-Cash (OTC) processes through SAP, this role will play an important part in coordinating dispute resolution, supporting credit administration, maintaining operational reporting, and identifying opportunities to improve efficiency, strengthen internal controls, and enhance customer experience.
Reasonable Accommodations Statement:
To accomplish this job successfully, an individual must be able to perform, with or without reasonable accommodation, each essential function satisfactorily. Reasonable accommodations may be made to help enable qualified individuals with disabilities to perform the essential functions.
Key Responsibilities/Essential Functions:
- Credit Administration: Support the execution of the Company's credit policies and procedures by assisting with customer credit reviews, maintaining customer credit files, monitoring credit exposure, and coordinating credit limit recommendations under the direction of the Senior Accountant – Credit & Accounting Operations.
- Accounts Receivable Management: Manage an assigned portfolio of customer accounts to promote timely collections while maintaining positive customer relationships. Monitor account aging, payment trends, and collection activities to support healthy cash flow.
- Dispute & Deduction Coordination: Coordinate the resolution of customer short payments, deductions, chargebacks, and invoice disputes by partnering with Sales, Customer Service, Logistics, and Accounting. Maintain dispute cases within SAP and monitor resolution through completion to accelerate cash collection.
- Customer Account Maintenance: Maintain accurate customer master data, credit information, payment terms, and supporting documentation within SAP and related financial systems to ensure data integrity and compliance with established policies.
- Cross-Functional Collaboration: Partner with Sales, Customer Service, Accounting, Supply Chain, and customers to resolve payment issues, improve communication, and support the successful execution of the Order-to-Cash (OTC) process.
- Reporting & Performance Analysis: Prepare and maintain operational reports related to accounts receivable aging, credit exposure, deductions, disputes, collections, and other key performance indicators. Analyze trends and provide recommendations to improve cash flow and operational performance.
- Process Improvement: Support continuous improvement initiatives by identifying opportunities to streamline credit, collections, dispute management, and accounts receivable processes. Participate in system enhancements, testing, and implementation of new business processes.
- Compliance & Internal Controls: Ensure customer credit activities, dispute documentation, and collection processes comply with Company policies, internal controls, and audit requirements while maintaining complete and accurate supporting documentation.
- Operational Support: Act as a flexible contributor within the Accounting Operations team, supporting month-end activities, special projects, ERP initiatives, and other operational priorities as assigned.
- Complete additional responsibilities as assigned.
Position Qualifications:
- Bachelor’s degree in accounting, Finance, Business Administration, or a related field.
- 3 - 5years of experience in Accounts Receivable, Credit, Collections, Customer Service, or a related Accounting Operations role.
- Technical Skills: Experience working with an ERP system, preferably SAP or a similar enterprise financial system, and proficiency with Microsoft Excel.
- Accounts Receivable Knowledge: Basic understanding of accounts receivable, collections, customer deductions, dispute resolution, and customer account maintenance.
- Strong analytical and problem-solving skills with the ability to research and resolve customer payment issues.
- Excellent communication and interpersonal skills with the ability to build positive relationships with customers and internal business partners.
- Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment.
- Demonstrated attention to detail, accuracy, and commitment to maintaining high-quality customer and financial data.
- Willingness to learn, adapt, and support continuous improvement initiatives within the Accounting Operations team.
Competency Statements
- Positive Attitude – Demonstrates optimism, professionalism, and resilience while maintaining a solution-oriented approach to challenges and change.
- Accountability – Takes ownership of responsibilities, follows through on commitments, and learns from mistakes to continuously improve performance.
- Analytical Thinking – Ability to evaluate information, identify root causes, and recommend practical solutions to resolve customer payment issues, deductions, and disputes.
- Initiative – Self-motivated and proactive in identifying issues, prioritizing work, and driving tasks to completion with minimal supervision.
- Communication – Communicates effectively with customers and internal business partners through clear, professional verbal and written communication.
- Customer Focus – Builds positive customer relationships while balancing excellent service with the Company's financial objectives, policies, and internal controls.
- Collaboration – Works effectively across Sales, Customer Service, Accounting, Supply Chain, and other departments to resolve issues and improve business processes.
- Attention to Detail – Maintains a high level of accuracy when reviewing customer accounts, processing transactions, maintaining documentation, and preparing reports.
- Adaptability – Demonstrates flexibility and openness to changing priorities, new technologies, and continuous process improvements within a dynamic business environment.
- Continuous Improvement – Seeks opportunities to improve processes, enhance operational efficiency, and contribute to the ongoing success of the Accounting Operations team.
Similar jobs
Est. 25,000 USD
Founded in 2020, unybrands is the next-generation brand accelerator platform built to acquire, integrate, and scale digital-first consumer brands. Headquartered in Miami, with offices in New York, London, Berlin, and She…
Est. 80,000 EUR
About Nebius: Nebius is leading a new era in cloud infrastructure for the global AI economy. We are building a full-stack AI cloud platform that supports developers and enterprises from data and model training through to…
Est. 65,000 EUR
Founded in 2020, unybrands is the next-generation brand accelerator platform built to acquire, integrate, and scale digital-first consumer brands. Headquartered in Miami, with offices in New York, London, Berlin, and She…
Est. 60,000 USD
About the Role ESO is looking for a Senior Financial Analyst to join our Top Line Revenue, Bookings, and ARR team. This role sits at the center of how ESO understands its recurring revenue, partnering directly with the F…
Est. 50,000 USD
About Kaseya Kaseya is the leading provider of AI-powered IT management and cybersecurity software, serving Managed Service Providers (MSPs) and internal IT organizations worldwide. Our comprehensive platform helps organ…
Est. 85,000 USD
About Redwood Materials Redwood is localizing a global battery supply chain that seamlessly integrates recovery, reuse, and recycling — keeping critical minerals in circulation and driving the energy transition. Founded…
Est. 172,000 USD
Everpure (NYSE: P) has evolved from storage pioneer to data platform, closing fiscal 2026 with $3.7 billion in revenue, its first billion-dollar quarter, and accelerating growth into FY27. Our strategic agenda spans the…
Est. 85,000 USD
24 Hour Home Care is part of the TEAM Services Group family of companies. As a shared Talent Acquisition function, we are proud to support TEAM's recruiting efforts by helping to attract exceptional talent across the org…
About Workato Workato delivers enterprise infrastructure for the agentic era, redefining iPaaS and helping enterprises unify data, applications, processes, and AI into a single, governed platform. A leader in Enterprise…
Est. 69,450 USD
You care about precision, clean processes, and keeping financial operations running smoothly. You know that behind every well-run business is a reliable system where details matter and numbers tell a clear story. If you…
Est. 550,000 NOK
About Nscale Nscale is the GPU cloud engineered for AI. We provide cost-effective, high-performance infrastructure for AI start-ups and large enterprise customers. Nscale enables AI-focused companies to achieve superior…
Est. 130,000 USD
About SRS Acquiom SRS Acquiom delivers the smartest way to run a deal™ through a platform and services designed to help deal parties manage complex M&A and loan agency transactions more efficiently. Based in Denver,…
Est. 55,000 EUR
Who We Are Verve has created a more efficient and privacy-focused way to buy and monetize advertising. Verve is an ecosystem of demand and supply technologies fusing data, media, and technology together to deliver result…
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their re…
Est. 85,000 USD
COMPANY OVERVIEW Cresco Labs is one of the largest public, vertically integrated, multistate operators in the cannabis industry. Our portfolio of in-house cultivated and manufactured brands features some of the highest q…
Est. 45,000 GBP
This is a remote role. About Reachdesk Reachdesk is the first truly end-to-end global SaaS gifting and swag platform, helping B2B companies create meaningful connections with prospects, customers, and employees while dri…
Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide. Living our values everyday results in our team-…
The Role At HelloConnect, you will be part of a dynamic team that embraces innovation and leverages advanced technology to create exceptional experiences. Our culture is built on collaboration, continuous learning, and a…
Why Choose Bottomline? Are you ready to transform the way businesses pay and get paid? Bottomline is a global leader in business payments and cash management, with over 35 years of experience and moving more than $16 tri…
Who we are DigiCert is a global leader in intelligent trust. We protect the digital world by ensuring the security, privacy, and authenticity of every interaction. Our AI-powered DigiCert ONE platform unifies PKI, DNS, a…
Est. 62,424 USD
About SRS Acquiom SRS Acquiom delivers the smartest way to run a deal™ through a platform and services designed to help deal parties manage complex M&A and loan agency transactions more efficiently. Based in Denver,…
Accounts Payable Associate Location: Mumbai Are you curious, excited by experimentation and always looking to innovate? Do you want to work in embedded payments where you can keep learning and developing whilst getting h…
Est. 42,000 EUR
Do you want to change how the world creates? At Formlabs, we’re building the tools that make it possible for anyone to bring their ideas to life, from cutting-edge products to life-saving medical devices. Our 3D printing…
Est. 65,000 USD
About Nscale Nscale is the GPU cloud engineered for AI. We provide cost-effective, high-performance infrastructure for AI start-ups and large enterprise customers. Nscale enables AI-focused companies to achieve superior…
Est. 110,000 USD
Company Overview: Everything we do is for educators. We’re partnering with them to advance a bold vision for education that boosts district performance and student success. At Follett Software, we empower educators acros…
Est. 80,000 EUR
Responsibilities Management of the global Finance Operations function: accounts payable, corporate expenses, revenue, and banking operations End-to-end financial process ownership, including procurement and supplier sett…
Est. 35,000 EUR
Celonis is the trusted platform to industrialize Enterprise AI. At our core is the Celonis Context Model — which combines process data, business knowledge, and intelligence into a living digital twin of the enterprise th…
Est. 45,000 EUR
WPP is the trusted growth partner for the world’s leading brands. We unite cutting-edge media intelligence and data solutions, world-class creativity, next-generation production, transformative enterprise solutions and e…
Step into a career with ASM, where cutting edge technology meets collaborative culture. For over 55 years ASM has been ahead of what’s next, at the forefront of innovation and what’s technologically possible. With more…
Est. 55,000 USD
Meriton is a national team of experts driving HVAC innovation through a network of high-performing companies. From strategy and support to systems and solutions, we work behind the scenes to strengthen operations and bui…