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Global Sales Enablement Program Manager (Hybrid)

NitroToronto, Ontario, Canada · Posted 2 months ago
Full-time
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Description

About Us:

A global SaaS leader for seamless digital document workflows, Nitro offers a suite of solutions for PDF, eSigning, identity verification and analytics supported by a best-in-class customer success and change management team. With more than 3 million licensed users and 13,000+ business customers across 157 countries, we serve 67% of the Fortune 500.

How We Work:

We aim to create an environment where talented individuals are empowered to excel. How we collaborate, innovate, and engage with one another is important to us. Our work is driven by 5 key principles:

  • One team, One mission
    Our collective dedication to Nitro's mission defines us. Together, we are building an environment where everyone feels like a valued part of something bigger than themselves.
  • Own it
    We take full ownership of our actions and decisions. We empower one another to lead with confidence, creativity, and a solutions-focused mindset.
  • Accountable to our customers
    We are dedicated to our customers and take our commitments seriously. We do what we say we are going to do.
  • Excellence in execution
    Driven by passion and precision, ​we exemplify excellence in our delivery with innovative, top-quality results.
  • Be bold, fail fast, learn faster
    We learn as we grow, dare to try, ​and bravely question. We are not chasing perfection but forever iterating towards it.

These guiding values shape our approach to work, fostering a culture where everyone is inspired to contribute their best.

The Role:

The Global Sales Enablement Program Manager, reporting directly to the Director of Global Business Development and Enablement, will play a critical role in driving sales productivity, onboarding effectiveness, training delivery, and enablement execution across Nitro's global go-to-market organization.

This role partners closely with both the Director of Global Business Development and Enablement and the SVP of Global Sales to support strategic revenue initiatives, sales readiness, onboarding, enablement programs, and global communications. The ideal candidate is highly organized, execution-oriented, and capable of independently driving projects from concept to completion in a fast-paced environment.

What You'll Be Doing:

Sales Onboarding & Readiness

  • Own and continuously improve onboarding programs for customer-facing teams, including BDRs, AEs, CAEs, and Channel Account Managers.
  • Manage onboarding plans, certifications, learning paths, and ramp programs that accelerate time-to-productivity.
  • Measure onboarding effectiveness through ramp, attainment, certification, and retention metrics.

Training & Enablement

  • Design, develop, and facilitate sales training programs covering products, sales methodology, systems, competitive positioning, and GTM initiatives for our direct and channel pursuits.
  • Deliver engaging virtual and in-person workshops, certifications, role plays, and reinforcement programs.
  • Support product launches, process changes, strategic initiatives, and ongoing skill development across the revenue organization.
  • Help drive adoption of sales methodologies, qualification frameworks, and best practices.

Global Revenue Programs & Events

  • Support execution of key global enablement initiatives and revenue priorities.
  • Coordinate and help deliver monthly Global Sales All Hands meetings.
  • Play a key role in planning and executing Nitro's annual Revenue Kick Off (RKO).
  • Support additional global sales meetings, enablement programs, and leadership initiatives as needed.

Content & Program Management

  • Create and maintain enablement content including playbooks, onboarding resources, battlecards, training materials, sales communications, and process documentation.
  • Partner cross-functionally with Sales, Product, Marketing, RevOps, Customer Success, and Channel teams to deliver high-impact enablement programs.
  • Drive project timelines, stakeholder alignment, communication, and follow-through.

Sales Technology & AI Enablement

  • Support adoption and training across Nitro's sales technology stack, including Salesforce, Gong, Sales Navigator, Clay, AI tools, and related platforms.
  • Help identify opportunities to improve seller productivity through automation, process improvement, and technology adoption.

What We're Looking For:

Training & Enablement Expertise

  • Proven experience creating and delivering sales training programs.
  • Strong facilitation and presentation skills in both virtual and in-person settings.
  • Experience building onboarding, certification, coaching, and reinforcement programs.

Experience

  • 5+ years of experience in Sales Enablement, Revenue Enablement, Sales Training, GTM Program Management, or a related field.
  • SaaS or B2B technology experience preferred.
  • Closing sales experience required.

Content & Communication

  • Experience developing enablement content including presentations, playbooks, onboarding materials, training guides, and sales communications.
  • Ability to simplify complex concepts into practical, actionable training and resources.
  • Exceptional communication and stakeholder management skills.

Execution & Ownership

  • Highly organized with strong project management skills.
  • Operates with urgency, accountability, and extreme ownership.

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