Production Support Engineer | Cloud, DevOps & SRE Graduate Programme
mthree Recruiting PortalSouth Jordan, Utah, United States · Posted Jul 31, 2025Description
Locations: South Jordan, UT
Salary: $56,000
Launch Your Career in Technology
Every app, website, payment, and digital service relies on technology running smoothly behind the scenes.
When something goes wrong, Production Support Engineers are the people who investigate the issue, restore service, and help prevent it from happening again.
If you're curious, analytical, and enjoy solving problems, this is an opportunity to build hands-on experience with cloud platforms, Linux, automation, databases, and large-scale enterprise systems from day one.
What Is Production Support?
Production Support Engineers keep business-critical applications running reliably in live environments.
Think of it this way:
Software Engineers build the platform.
QA Engineers test the platform.
Production Support Engineers keep the platform running when it matters most.
Working at the intersection of technology and business, you'll troubleshoot issues, automate processes, and help improve the reliability and performance of systems used by thousands, or even millions, of people every day.
If you enjoy solving puzzles, working under pressure, and understanding how large-scale systems work, this could be the perfect place to start your career.
What You'll Do
As part of a global production engineering team, you'll:
- Help support large-scale applications and platforms used by leading organizations around the world.
- Monitor business-critical applications and services to ensure high availability and performance.
- Investigate and resolve production incidents across applications, infrastructure, databases, and cloud environments.
- Analyse logs, alerts, and system metrics to identify root causes and prevent recurring issues.
- Partner with software engineers, infrastructure teams, and business stakeholders to improve system reliability and resilience.
- Develop automation and scripting solutions to reduce manual effort and improve operational efficiency.
- Support software releases, change management activities, and disaster recovery exercises.
- Participate in incident response and escalation processes during critical outages.
- Contribute to continuous improvement initiatives and technical documentation.
What We're Looking For
We're looking for curious problem solvers who enjoy technology and want to build a career in engineering, operations, cloud infrastructure, or site reliability.
Ideally you'll have:
- A degree in Computer Science, Engineering, Information Technology, Mathematics, Physics, or another STEM-related discipline.
- A GPA of 2.75 or above.
- A desire to understand, troubleshoot, and improve complex technology systems, with a strong interest in cloud infrastructure, automation, production engineering, DevOps, or Site Reliability Engineering (SRE).
- Foundational Linux or Unix knowledge and a desire to develop strong troubleshooting skills.
- Exposure to programming or scripting languages such as Python, Bash, JavaScript, or similar.
- Basic SQL knowledge and familiarity with relational databases.
- An interest in distributed systems, cloud computing, networking, and modern technology platforms.
- Strong analytical and problem-solving abilities.
- Clear communication skills and the ability to collaborate effectively with technical and non-technical stakeholders.
- A growth mindset, positive attitude, and willingness to learn.
- The right to work without requiring visa sponsorship.
Training & Development
Before joining your client assignment, you'll complete hands-on training designed to prepare you for supporting enterprise-scale applications from day one.
Training covers:
- Linux & Automation
- Python Development
- SQL & Databases
Similar jobs
Est. 66,300 USD
mthree Talent Accelerator - Infrastructure Engineer – Non-Degree Program Location: Long Island City, NYC Program & Job Type: Talent Accelerator (Training + Placement) Start Date: interviewing now for an October start…
Est. 95,000 EUR
Why Sony Interactive Entertainment? Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. A…
Est. 90,000 GBP
By bringing together next-gen technology and the finest live data available, Genius Sports is enabling a new era of sports for fans worldwide, delivering experiences that are more immersive, interactive and personalized…
Est. 60,000 GBP
THE POSITION Our roster has an opening with your name on it We're looking for a Software Engineer to join one of our Core Marketing Platforms teams, where you'll build and optimize high-performance microservices that pow…
Est. 140,000 USD
K2 is building the largest and highest-power satellites ever flown, unlocking performance levels previously out of reach across every orbit. Backed by over $1 billion in total funding from leading investors including Alt…
Est. 124,000 USD
Join a team that powers the business enterprise behind the mission. Freedom supports the sustainment, modernization, and transformation of more than 100 enterprise business systems that enable tens of thousands of govern…
Est. 124,000 USD
Anduril Industries is a defense technology company with a mission to transform U.S. and allied military capabilities with advanced technology. By bringing the expertise, technology, and business model of the 21st century…
Est. 124,000 USD
Join a team that powers the business enterprise behind the mission. Freedom supports the sustainment, modernization, and transformation of more than 100 enterprise business systems that enable tens of thousands of govern…
Est. 124,000 USD
Anduril Industries is a defense technology company with a mission to transform U.S. and allied military capabilities with advanced technology. By bringing the expertise, technology, and business model of the 21st century…
Est. 124,000 USD
CentralReach is a leading provider of autism and IDD care software for Applied Behavior Analysis (ABA), multidisciplinary therapy, and special education. Trusted by more than 200,000 users, we enable therapy providers, e…
At HSO, we're looking for a proactive and skilled Data Engineer to join our growing team. In this role, you'll design, build, and optimize modern data platforms that enable organizations to unlock the full value of their…
At HSO, we're looking for a proactive and skilled Data Engineer to join our growing team. In this role, you'll design, build, and optimize modern data platforms that enable organizations to unlock the full value of their…
Black Duck Software, Inc. helps organizations build secure, high-quality software, minimizing risks while maximizing speed and productivity. Black Duck, a recognized pioneer in application security, provides SAST, SCA, a…
Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide. Living our values everyday results in our team-…
Est. 95,000 USD
We are seeking a Junior Software Engineer for one of our PRIME CONTRACTS which offers exciting opportunities to support mission focused, enterprise geospatial products, services and systems across the enterprise. The pro…
Est. 124,000 USD
Join a team that powers the business enterprise behind the mission. Freedom supports the sustainment, modernization, and transformation of more than 100 enterprise business systems that enable tens of thousands of govern…
Est. 124,000 USD
Lead DevOps Engineer The Team: Information processing and sense-making systems are the lifeblood of national security efforts, facilitating an understanding of the global situation, strategic planning, and tactical execu…
Est. 124,000 USD
Lead DevOps Engineer The Team: Information processing and sense-making systems are the lifeblood of national security efforts, facilitating an understanding of the global situation, strategic planning, and tactical execu…
Est. 124,000 USD
Lead DevOps Engineer The Team: Information processing and sense-making systems are the lifeblood of national security efforts, facilitating an understanding of the global situation, strategic planning, and tactical execu…
At Anaplan, we are a team of innovators focused on optimizing business decision-making through our leading AI-infused scenario planning and analysis platform so our customers can outpace their competition and the market.…
Est. 124,000 USD
Lead DevOps Engineer The Team: Information processing and sense-making systems are the lifeblood of national security efforts, facilitating an understanding of the global situation, strategic planning, and tactical execu…
Est. 175,000 USD
About SHEIN SHEIN is a global online fashion and lifestyle retailer, offering SHEIN branded apparel and products from a global network of vendors, all at affordable prices. Headquartered in Singapore, with more than 15,0…
Est. 165,000 USD
WHO WE ARE Zeta Global (NYSE: ZETA) is the AI-Powered Marketing Cloud that leverages advanced artificial intelligence (AI) and trillions of consumer signals to make it easier for marketers to acquire, grow, and retain cu…
Est. 115,000 USD
Join a team that powers the business enterprise behind the mission. Freedom supports the sustainment, modernization, and transformation of more than 100 enterprise business systems that enable tens of thousands of govern…
Est. 90,000 GBP
Who are we? Ensono is a global technology services provider dedicated to helping organizations navigate the complexity of digital transformation. Through Ensono Product, Consulting & Technology, our dedicated consult…
Est. 120,000 PLN
EBS is a rapidly expanding, entrepreneurial technology company and part of Alarm.com. Alarm.com is the leading cloud-based platform for smart security and the Internet of Things. More than 7.6+ million home and business…
Est. 140,000 USD
About the Role iCapital is looking to hire a Manager for DevOps and DBA Engineering Manager to join the Annuities Platform team. This role is responsible for leading the strategy, design, and execution of DevOps practice…
Est. 105,000 USD
At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer…
Est. 124,000 USD
Are you ready to make an impact?West Monroe is seeking a Software Engineer to join the AI Assets Foundry Team, working with the internal Labs product team to develop proprietary software assets and AI capabilities that h…
Est. 105,000 USD
At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer…