Nurse Intake Specialist

United States · Posted 7 days ago

Full-timeEst. 55,000 USD

Description

At Morgan & Morgan, the work we do matters. For millions of Americans, we’re their last line of defense against insurance companies, large corporations or defective goods. From attorneys in all 50 states, to client support staff, creative marketing to operations teams, every member of our firm has a key role to play in the winning fight for consumer rights. Our over 6,000 employees are all united by one mission: For the People.

Summary

Morgan & Morgan is seeking a Full‑Time Registered Nurse (RN) to join our Case Control Center in a client‑facing intake role. This position requires working five days per week, handling inbound telephone calls related to medical malpractice and nursing home claims. Our clients are often navigating traumatic and emotionally difficult situations, and Nurse Intake Specialists serve as their first point of contact - making empathy, professionalism, and compassion essential to success in this role.

Candidates who live within a commutable distance of a Morgan & Morgan office will be expected to work on‑site as part of their regular schedule.

The ideal candidate will have availability to work between 7:00 a.m. and 7:00 p.m. EST, with weekend coverage required as business needs dictate. If you are passionate about helping others, demonstrate strong empathy and respect in your interactions, and are seeking a long‑term career where you can apply your nursing expertise in a new setting, we encourage you to apply. Qualified candidates may earn up to $250 after 90 days of employment.

Responsibilities

Conduct detailed intake calls with prospective clients.
Vet and assess medical malpractice and nursing home claims.
Gather and document medical and factual information with accuracy.
Support key aspects of the legal intake process.
Handle client questions and concerns with empathy and professionalism.
Enter and maintain detailed client information in internal systems.
Maintain confidentiality and exercise sound judgment in all interactions.

Qualifications

Active Registered Nurse (RN) license required.
Strong verbal and written communication skills.
Exceptional listening, critical thinking, and problem‑solving abilities.
Comfort working on the phone for extended periods.
Strong computer and data entry skills.
Highly organized with the ability to multitask and learn quickly.
Able to work independently in a fast‑paced environment.
Professional demeanor with a calm, empathetic, and client‑focused approach.
Reliable, punctual, and dependable.
Bilingual skills are a plus!

WFH requirements

Must be able to provide a distraction free environment (no pets, TVs, children, etc).
Must be willing and able to pass Internet Speed Test, 60 Mbps download/30 Mbps upload speed before training.

#LI-EZ1

Benefits

Morgan & Morgan is a leading personal injury law firm dedicated to protecting the people, not the powerful. This success starts with our staff. For full-time employees, we offer an excellent benefits package including medical and dental insurance, 401(k) plan, paid time off and paid holidays.

Equal Opportunity Statement

Morgan & Morgan provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

E-Verify

This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer and completed the I-9 Form.

Privacy Policy

Here is a link to Morgan & Morgan's privacy policy.

Care AccessRemote

Est. 83,200 USD

About Care Access Care Access is working to make the future of health better for all. With hundreds of research locations, mobile clinics, and clinicians across the globe, we bring world-class research and health service…

Full-timeRemote

Registered Nurse, Clinical Delivery1 month ago

Care AccessRemote

Est. 85,000 USD

Full-timeRemote

Registered Nurse (RN) (FT, Nights)2 days ago

Connections Health SolutionsHarrisburg, Pennsylvania, United States

Est. 76,000 USD

We’re not just behavioral health people—we’re crisis people. Connections Health Solutions is a leading provider of immediate-access behavioral health crisis care. Our team combines medical and recovery-oriented treatment…

Full-time

Registered Nurse (RN) (FT, Days)2 days ago

Connections Health SolutionsHarrisburg, Pennsylvania, United States

Est. 85,000 USD

Full-time

Registered Nurse (RN) (PT, .6 Days)14 days ago

Connections Health SolutionsHarrisburg, Pennsylvania, United States

Est. 76,000 USD

Full-time

Registered Nurse (RN) (Pool/PRN)2 months ago

Connections Health SolutionsPhoenix, Arizona, United States

Est. 76,000 USD

Full-time

Registered Nurse (RN) (PT, Nights)14 days ago

Connections Health SolutionsHarrisburg, Pennsylvania, United States

Est. 76,000 USD

Full-time

Registered Nurse (RN) (FT, Front End Nights)2 months ago

Connections Health SolutionsTucson, Arizona, United States

Est. 95,000 USD

Full-time

Registered Nurse (RN) (Pool/PRN)2 months ago

Connections Health SolutionsHarrisburg, Pennsylvania, United States

Est. 85,000 USD

Full-time

Travel Sub-Investigator5 months ago

Care AccessRemote

Est. 147,500 USD

Full-timeRemote

Sub Investigator5 months ago

Care AccessHouston, Texas, United States

Est. 135,000 USD

Full-time

Registered Nurse (RN) (FT, Back End Days)1 month ago

Connections Health SolutionsTucson, Arizona, United States

Est. 85,000 USD

Full-time

Sub Investigator1 month ago

Care AccessFayetteville, North Carolina, United States

Est. 135,000 USD

Full-time

Registered Nurse (RN) (FT, Front End Nights)2 months ago

Connections Health SolutionsTucson, Arizona, United States

Est. 85,000 USD

Full-time

Sub-Investigator8 months ago

Care AccessBaltimore, Maryland, United States

Est. 135,000 USD

Full-time

Sub Investigator1 month ago

Care AccessArlington, Virginia, United States

Est. 135,000 USD

Full-time

Registered Nurse (RN) (Pool/PRN)1 month ago

Connections Health SolutionsTucson, Arizona, United States

Est. 76,000 USD

Full-time

Case Manager (Pool/PRN)2 months ago

Connections Health SolutionsHarrisburg, Pennsylvania, United States

Est. 55,000 USD

Full-time

Central Study Coordinator - Retention1 month ago

Care AccessRemote

Est. 70,000 USD

Full-timeRemote

Case Manager (FT, Days)28 days ago

Connections Health SolutionsChantilly, Virginia, United States

Est. 69,441 USD

Full-time

Clinical Research Coordinator II (Relocation Opportunity)3 months ago

Care AccessDalton, Georgia, United States

Est. 75,000 USD

Full-time

Case Manager III (FT, Nights)1 month ago

Connections Health SolutionsKirkland, Washington, United States

Est. 65,000 USD

Clinical Supervision is provided for employees seeking independent licensure We’re not just behavioral health people—we’re crisis people. Connections Health Solutions is a leading provider of immediate-access behavioral…

Full-time

Case Manager III (PT, Nights)14 days ago

Connections Health SolutionsKirkland, Washington, United States

Est. 65,000 USD

Full-time

Clinical Research Coordinator II1 month ago

Care AccessFayetteville, North Carolina, United States

Est. 75,000 USD

Full-time

Registered Nurse (RN) (FT, Days)20 days ago

Connections Health SolutionsKirkland, Washington, United States

Est. 61,400 USD