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Travel & Expense Senior Specialist

MonksKuala Lumpur, Malaysia · Posted 1 month ago
Full-time
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Description

Please note that we will never request payment or bank account information at any stage of the recruitment process. As we continue to grow our teams, we urge you to be cautious of fraudulent job postings or recruitment activities that misuse our company name and information. Please protect your personal information during any recruitment process. While Monks may contact potential candidates via LinkedIn, all applications must be submitted through our official website (monks.com/careers).

S4 Capital is the tech-led, new-age advertising and marketing services company established in 2018 and listed on the London Stock Exchange. Operating under its single global brand, Monks, the organization was built to disrupt the traditional holding company model by integrating data, content, and digital media into one seamless workflow.

At its core, Monks is designed to help brands navigate the "always-on" digital world through a philosophy of "unitary structure"—meaning no silos, no borders, and a relentless focus on speed, quality, and value.

The Role

We are looking for a Travel and Expense Specialist to work in our Finance team. Based in Kuala Lumpur, this role will perform Travel and Expense processing activities for entities across the region working to standardised processes, and working in an efficient, and compliant manner while meeting local operational needs.

The successful candidate will report to the Accounts Payable Team Lead and will work within the P2P team to ensure the timely processing of invoices and other payable transactions.

Responsibilities

  • Being service-focused, this role will partner with employees to ensure T&E claims are paid accurately and on time.
  • Working on Rydoo, Navan and the NetSuite OneWorld ERP to ensure timely processing of T&E claims submitted by employees.
    • Validating information provided on T&E claims.
    • Ensuring employees are compliant with our T&E policy
    • Managing rejections with employees and handling in a coherent manner to ensure the employees can still get paid on time
    • Where appropriate, support with the adoption of our T&E tools to ensure compliance by the business
    • Where necessary, identifying additional approvals or other information required before the claim can be submitted for payment
  • Own and manage the handling of exceptions through exceptional problem-solving ability.
  • Outcome-focused communication with all stakeholders; employees and approvers.
  • Manage to resolution any incoming queries related to T&E claims.


Requirements

  • Minimum 2+ years of T&E or Accounts Payable experience within a multi-entity environment
  • Experience of hands-on experience with NetSuite OneWorld is highly preferably
  • Experience using Rydoo and/or Navan preferred
  • Extensive using Advanced Excel (Pivot Tables, VLOOKUPs)
  • Strong English communication skills and the ability to partner with internal business stakeholders.

#LI-CX1

About Monks

Monks is the global, digital-first, data-driven, unitary operating brand of S4 Capital plc. With a legacy of innovation and specialized expertise, Monks combines an extraordinary range of global Marketing and Technology Services to redefine how brands interact with the world. Through Monks.Flow, its flagship AI ecosystem for marketing orchestration, Monks transforms marketing into a growth engine, collapsing timelines and connecting brands to culture in real time. By deploying bespoke intelligent agents across disciplines and delivering culturally relevant, high-impact creative and digital solutions, Monks solves key critical business challenges across the entire brand enterprise to help brands sustain long-term impact.

Monks was named a Contender in The Forrester Wave™: Global Marketing Services, ranks among Cannes Lions' Top 10 Creative Companies (2022-25) and remains the only partner featured in AdExchanger’s Programmatic Power Players list every year (2020-24). Named Adweek’s first AI Agency of the Year (2023) and The One Show’s inaugural AI Pioneer Organization, Monks was also awarded Business Intelligence Group’s 2025 Excellence in Artificial Intelligence Award in both the Organizational and AI Product categories. As a trusted partner to cutting-edge innovators in tech, Monks earned titles such as Optimizely Experimentation Partner of the Year (2025), runner-up for the Adobe Firefly Partner Award (2024), and Workato’s AI Visionary Customer Impact Award (2024). Additionally, Monks achieved a record-breaking number of FWAs and continues to hold the most of any partner.

We are an equal-opportunity employer committed to building a respectful and empowering work environment for all people to freely express themselves amongst colleagues who embrace diversity in all respects. Including fresh voices and unique points of view in all aspects of our business not only creates an environment where we can all grow and thrive but also increases our potential to produce work that better represents—and resonates with—the world around us.

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