Description
The Senior Digital Resilience / Business Continuity Practitioner will help strengthen Mintel’s digital business continuity and resilience capability across priority systems and client-facing services. This is an individual contributor role, the postholder will not be managing a team, but they will need to influence decisions, work with autonomy, and help drive action through credibility, structure, and practical judgement.
This is not a traditional paperwork-led business continuity role. Documentation matters, but the role is more than maintaining templates. We need someone who can help us understand whether priority digital services can credibly continue or recover, what evidence supports that position, where the gaps are, and what practical action or risk decisions are needed.
You will work with Information Security, Risk, Digital, Infrastructure, Development, Systems Management and business owners to help move digital continuity from documented intention into credible, evidenced capability.
This role will suit someone who is pragmatic, digitally literate and comfortable operating in an imperfect environment. You will need to be firm without being abrasive, supportive without being passive, and able to help technical teams and senior stakeholders make clear decisions.
What You Will Be Doing:
Continuity & Resilience Assessment
- Build a clear view of continuity and recovery capability for agreed priority systems
- Work with service owners to review criticality, dependencies, recovery expectations and evidence
Testing & Exercising
- Design and coordinate BC/DR tests, tabletop exercises and recovery walkthroughs
- Capture evidence, lessons learned, owners, actions and decision points
Gap Management
- Challenge unsupported recovery claims and distinguish documented intent from proven capability
- Create pragmatic improvement plans and track blockers, material gaps and risk acceptance points
Stakeholder Influence
- Coordinate activity across technical, risk and business teams without direct line authority
- Translate findings into clear options for senior stakeholders and escalate when direction is needed
What We Are Looking For:
Relevant Experience: 5+ years in business continuity, disaster recovery, digital resilience, operational resilience, technology risk or a related discipline
Evidence-Led: Able to validate recovery assumptions rather than simply confirm that a plan exists
Pragmatic Judgement: Comfortable making progress in imperfect environments, balancing structure with practical action
Influencer: Able to build trust, challenge weak assumptions and move work forward without formal authority
Clear Communicator: Able to explain what is known, what is not known, the available options and the decisions required
Desirable: CBCI, MBCI, AMBCI, CBCP, ISO 22301 Lead Implementer or equivalent; exposure to ISO 22301, ISO 27031, cloud, SaaS, client assurance, audit or tender responses
This role is offered as a 22.5 hour week contract (3 days) with 1 day, Tuesday in the London office. Flexible start times are available.
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