Description
About Method Co.
Method Co. is a boutique hospitality company that develops, designs, and operates a portfolio of hotels, restaurants, and apartment-style accommodations across the country. With a focus on culturally relevant and design-driven experiences, Method Co. creates spaces that blend thoughtful service, elevated design, and a deep sense of place.
About Anthology Events
Anthology is Method Co.’s dedicated events brand, created to deliver beautifully orchestrated gatherings rooted in design, hospitality, and seamless execution. Located within Detroit’s iconic and meticulously restored Book Tower, Anthology offers a collection of refined event spaces that blend historic architecture with contemporary elegance.
Explore the concept: https://www.anthologyevents.com
Anthology was designed for moments that matter—weddings, celebrations, corporate functions, cultural events, and everything in between. Each space reflects the building’s storied past while embracing a modern, elevated aesthetic, creating an atmosphere that feels both timeless and distinctly Detroit.
Position Overview
ROOST Detroit is seeking a highly organized and service-oriented Sales Coordinator to support the sales team in driving revenue growth and delivering exceptional guest experiences. This role will provide administrative and operational support to the Director of Sales and Sales Managers, assisting with lead management, proposal preparation, group bookings, client communication, reporting, and sales system administration.
The ideal candidate is detail-oriented, proactive, and thrives in a fast-paced hospitality environment. This position plays a critical role in ensuring the sales team can focus on revenue-generating activities while maintaining exceptional service standards for prospective and existing clients.
Key Responsibilities
- Sales & Administrative Support
- Provide day-to-day administrative support to the Director of Sales and Sales Managers.
- Answer incoming calls and respond to sales inquiries, guest questions, and reservation requests.
- Process incoming leads and maintain accurate records within sales systems.
- Prepare proposals, contracts, presentations, reports, resumes, turnover documents, and correspondence.
- Schedule appointments, site visits, and client meetings for the sales team.
- Assist with research related to group billing inquiries, commissions, sales system data, and account management.
- Client & Group Coordination
- Communicate with prospective and existing clients via phone, email, and in person.
- Support group business by managing room blocks, entering rooming lists, monitoring pickup reports, and providing cutoff date reminders.
- Process reservation changes and maintain accurate group booking information.
- Assist with the creation and maintenance of group master accounts.
- Ensure timely and professional follow-up with clients throughout the booking lifecycle.
- Sales System & Reporting Management
- Maintain organized and accurate sales files and booking documentation.
- Upload and manage signed agreements and group booking records within the sales system.
- Assist with generating reports and gathering data to support sales initiatives.
- Distribute Convention & Visitors Bureau (CVB) RFPs in accordance with company procedures.
- Marketing & Department Support
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