Description
We are seeking a Program Advisor who is passionate about making a difference in our community. At Lone Star Circle of Care (LSCC) we strive for exceptional, equitable patient care that leads to healthier communities. Our Program Advisors provide financial screening and program registration services for new and returning Lone Star Circle of Care (LSCC) patients/clients. Educate clients on the registration process and determine eligibility for applicable programs, including the LSCC Sliding Fee Discount Schedule, Medicaid, CHIP, MAP, WILCO, and other state or federal programs. The Program Advisor will be required to travel to other LSCC facilities as needed. This position requires the ability to build and maintain professional relationships across all levels of the organization and deliver excellent customer service.
If you have the ambition and desire to work in a friendly and fun environment, LSCC is the place for you!
A Day in the Life of a Program Advisor may look like this:
- Provide accurate and timely program registration for new and returning LSCC patients.
- Receive scheduled and unscheduled calls through Patient Navigation Center for program registration
- Perform thorough registration to ensure accurate program findings for Sliding Fee Scale assignment.
- Allocate appropriate time to each call to support patient completion and appointment retention while maintaining workflow
- Make outbound calls as needed for registration, case follow-up, or scheduling.
- Accurately identify programs for which patients may be eligible.
- Collaborate with front office staff to ensure adherence to program registration policies and maintain clear, effective communication to support efficient patient intake and workflow.
- Complete all registration documentation in a timely, accurate, and professional manner.
- Use Medicaider, Electronic Health Records, insurance verification tools, and other systems to maintain complete and accurate patient documentation.
- Complete all case documentation electronically, maintaining a paperless workflow.
- Maintain appropriate electronic flags for timely patient follow-up.
- Ensure documentation supports care coordination and program continuity.
- Perform other duties as assigned.
We ask our Program Advisors to possess a minimum of:
- High school diploma or GED
- Proficiency with MS Office Suite (Word, Excel, and Outlook) and strong technical aptitude.
The following experience/skills are preferred:
- Associates degree
- Minimum of 1 year experience in program eligibility or related health and human-services work
- Bilingual English/Spanish language skills
Key Success Factors
- Some key factors that will make an individual successful in this role:
- The ability to problem solve
- Organizational skills
- Attention to detail
- Team player personality
- Time management
Benefits
LSCC offers a competitive benefits package, including:
- Competitive salary;
- Medical, Dental, and Vision insurance;
- LSCC paid Life insurance;
- LSCC paid Short-Term and Long-Term Disability insurance;
- Paid Time Off; and
- 403b Employee Retirement Plan
#SJ123
Similar jobs
Est. 45,000 USD
We are seeking a Enrollment Counselor who is passionate about making a difference in our community. At Lone Star Circle of Care (LSCC) we strive for exceptional, equitable patient care that leads to healthier communities…
Est. 52,000 USD
We are seeking a Benefits Specialist who is passionate about making a difference in our community. At Lone Star Circle of Care (LSCC) we strive for exceptional, equitable patient care that leads to healthier communities.…
Est. 55,000 USD
Lone Star Circle of Care is seeking a compassionate and dedicated Case Manager to join our team. In this role, you will work closely with patients to coordinate care, connect them with community resources, and support th…
Est. 35,000 USD
We are seeking Medical Assistants who are passionate about making a difference in our community. At Lone Star Circle of Care (LSCC) we strive for exceptional, equitable patient care that leads to healthier communities. O…
Est. 35,000 USD
At Lone Star Circle of Care (LSCC) we strive for exceptional, equitable patient care that leads to healthier communities. Our Front Desk staff are the first point of contact for our patients in the clinic and they are vi…
Est. 38,000 USD
We are seeking Medical Assistants who are passionate about making a difference in our community. At Lone Star Circle of Care (LSCC) we strive for exceptional, equitable patient care that leads to healthier communities. O…
Est. 35,000 USD
At Lone Star Circle of Care (LSCC) we strive for exceptional, equitable patient care that leads to healthier communities. Our Front Desk staff are the first point of contact for our patients in the clinic and they are vi…
Est. 35,000 USD
At Lone Star Circle of Care (LSCC) we strive for exceptional, equitable patient care that leads to healthier communities. Our Front Desk staff are the first point of contact for our patients in the clinic and they are vi…
Est. 60,000 USD
About Us: Lone Star Circle of Care is a non-profit, Federally Qualified Health Center (FQHC) dedicated to providing high-quality health care to patients in Central Texas. We provide a healthcare home for the underserved…
Est. 60,000 USD
About Us: Lone Star Circle of Care is a non-profit, Federally Qualified Health Center (FQHC) dedicated to providing high-quality health care to patients in Central Texas. We provide a healthcare home for the underserved…
Est. 60,000 USD
About Us: Lone Star Circle of Care is a non-profit, Federally Qualified Health Center (FQHC) dedicated to providing high-quality health care to patients in Central Texas. We provide a healthcare home for the underserved…
Est. 65,000 USD
About Us: Lone Star Circle of Care is a non-profit, Federally Qualified Health Center (FQHC) dedicated to providing high-quality health care to patients in Central Texas. We provide a healthcare home for the underserved…
Est. 115,000 USD
About Us: Lone Star Circle of Care is a non-profit, Federally Qualified Health Center (FQHC) dedicated to providing high-quality health care to patients in Central Texas. We provide a healthcare home for the underserved…
Est. 65,000 USD
About Us: Lone Star Circle of Care is a non-profit, Federally Qualified Health Center (FQHC) dedicated to providing high-quality health care to patients in Central Texas. We provide a healthcare home for the underserved…
Est. 33,120 USD
***Must live in Texas to be considered*** Remote Call Center Patient Service Representatives will begin employment at a starting rate of $15.75 (Non-Bilingual in Spanish) - $16.00 (Bilingual in Spanish) per hour. Upon su…
Est. 250,000 USD
About Us: Lone Star Circle of Care is a non-profit, Federally Qualified Health Center (FQHC) dedicated to providing high-quality health care to patients in Central Texas. We provide a healthcare home for the underserved…
Est. 76,000 USD
Honor Technology’s mission is to change the way society cares for older adults. As a leader in aging care innovation, Honor provides the technology, tools, and services that empower older adults to live life on their own…
Est. 280,000 USD
About Us: Lone Star Circle of Care is a non-profit, Federally Qualified Health Center (FQHC) dedicated to providing high-quality health care to patients in Central Texas. We provide a healthcare home for the underserved…
Est. 50,000 USD
Career Team is a leading workforce development organization on a mission to transform lives. We blend cutting-edge technology with compassionate, high-touch services to drive real, measurable outcomes in the lives of job…
Est. 105,000 USD
About us: Lone Star Circle of Care is a non-profit, Federally Qualified Health Center (FQHC) dedicated to providing high-quality health care to patients in Central Texas. We provide a healthcare home for the underserved…
Est. 47,920 USD
Pay: Starting at $23.00 per hour (Pay Based on Experience) & $2,500 Sign-On Bonus! Make a Difference in Your Community Lone Star Circle of Care (LSCC) is seeking a compassionate and dedicated Licensed Vocational Nurs…
Est. 45,000 USD
Who We Are At ERC Pathlight, we’re on a mission to change lives—and we’re looking for people who feel called to do the same. As one of the nation’s leading treatment providers for eating disorders and mood, anxiety, and…
Est. 250,000 USD
About Us: Lone Star Circle of Care is a non-profit, Federally Qualified Health Center (FQHC) dedicated to providing high-quality health care to patients in Central Texas. We provide a healthcare home for the underserved…
Est. 44,800 USD
Join Us in Shaping the Future of Clinical Research Adams Clinical is a leading clinical trial site network committed to accelerating the development of life-changing medicines. Our mission is simple: deliver uncompromisi…
Est. 45,000 USD
Who We Are At ERC Pathlight, we’re on a mission to change lives—and we’re looking for people who feel called to do the same. As one of the nation’s leading treatment providers for eating disorders and mood, anxiety, and…
Est. 115,000 USD
About Us: Lone Star Circle of Care is a non-profit, Federally Qualified Health Center (FQHC) dedicated to providing high-quality health care to patients in Central Texas. We provide a healthcare home for the underserved…
Est. 45,000 USD
We’re not just behavioral health people—we’re crisis people. Connections Health Solutions is a leading provider of immediate-access behavioral health crisis care. Our team combines medical and recovery-oriented treatment…
Est. 45,000 USD
We’re not just behavioral health people—we’re crisis people. Connections Health Solutions is a leading provider of immediate-access behavioral health crisis care. Our team combines medical and recovery-oriented treatment…
Est. 110,000 USD
About Us: Lone Star Circle of Care is a non-profit, Federally Qualified Health Center (FQHC) dedicated to providing high-quality health care to patients in Central Texas. We provide a healthcare home for the underserved…
Est. 39,000 USD
Career Team is a leading workforce development organization on a mission to transform lives. We blend cutting-edge technology with compassionate, high-touch services to drive real, measurable outcomes in the lives of job…