Certified Medical Assistant/Patient Services Coordinator | Full Time
Camp Hill, Pennsylvania, United States · Posted 14 days agoDescription
Certified Medical Assistant / Patient Services Coordinator
Company Overview
Kolmac Integrated Behavioral Health and Concerted Care Group (CCG) are leading outpatient treatment providers in the Mid-Atlantic region, committed to treating individuals whose lives have been impacted by substance use and mental health disorders through compassionate, evidence-based care. Kolmac has been a leader in outpatient treatment since 1973; Kolmac Outpatient Recovery and CCG have merged to provide addiction and behavioral health treatment services for individuals, families, couples, and groups across Maryland, DC, Virginia, Delaware, and Pennsylvania.
Diversity, equity, and inclusion are core to our company, our patients, and our employees. Our leadership team invests in expanding access to care and offering flexibility to those we serve. Patient care is at the heart of everything we do — when you join our organization, you connect with a committed and caring group of colleagues.
The Certified Medical Assistant / Patient Services Coordinator plays a dual role at the front of the patient experience and within the clinical support team for Kolmac's Partial Hospitalization Program (PHP) and related levels of care. This role works closely with healthcare providers, patients, and families — serving as the first point of contact for scheduling, check-in, and administrative support, while also assisting with medical intake, medication support, and clinical monitoring under the direction of the clinical team. Flexibility and reliable transportation are essential, as this role may support multiple facilities.
Logistics
- Location: On-site at Camp Hill, PA
- Schedule: Monday - Friday 10am-6pm
- Pay: $25.00/hour
Essential Duties and Responsibilities
Patient Services & Front Desk
- Manage scheduled appointments by checking in patients and alerting clinical staff to patient presence; direct walk-in patients to the appropriate staff member
- Manage all incoming telephone calls, representing the agency as the first point of contact with a professional, pleasant demeanor; route calls, messages, and deliveries to the appropriate staff in a timely manner
- Collect relevant patient information at check-in and maintain HIPAA compliance at all times
- Manage co-pay and self-pay collection for patient visits, including documenting amounts received and notifying patients of outstanding balances
- Follow established systems and procedures, including operating practices, record-keeping systems, forms control, and budgetary requirements
- Manage the waiting area milieu by observing the safety and well-being of patients and visitors; alert clinical staff to situations requiring intervention
- Maintain cleanliness and order of the front desk and waiting room areas
Clinical & Medical Assistant Support
- Receive clinical alerts and ensure adherence to patient restrictions, including toxicology screens and scheduled appointments with clinical staff
- Assist in the intake process for new patients, including obtaining medical histories and vital signs
- Administer injections (e.g., intramuscular, subcutaneous) as prescribed and monitor patients for side effects or adverse reactions
- Assist in preparing and organizing daily medication dispensing for patients, ensuring accurate dosage and documentation
- Monitor patients post-injection or medication administration for immediate reactions and report concerns to the clinical team
- Track and manage medication inventories, ensuring adequate supplies are maintained and expiration dates are monitored
- Perform routine laboratory tests, including urine drug screens, and maintain accurate documentation of results
- Manage the availability of patient charts between care providers on the day of intake; ensure UA and BAC records are retained and available for care providers
- Support the clinical team in the delivery of comprehensive care, including coordinating patient services and referrals as needed
- Provide compassionate support and education to patients and families regarding treatment plans, medications, and coping strategies
- Facilitate communication between patients and healthcare providers to ensure continuity of care
- Assist in the preparation and organization of patient care plans, documenting patient progress and updates
- Ensure clinical equipment is clean, functioning properly, and in compliance with safety standards
- Collaborate with interdisciplinary teams — physicians, therapists, counselors, and nursing staff — to implement treatment plans effectively
- Ensure clinical areas are stocked with personal protective equipment (PPE) and other essential materials
- Assist in setting up group therapy or educational sessions, including organizing materials and patient seating
- Provide immediate support during patient crises, including de-escalation and stabilization, under the direction of clinical staff
- Recognize signs of overdose, withdrawal complications, or psychological distress, and promptly alert the appropriate medical professionals
- Take attendance and support clinicians during sessions by managing patient questions and distributing educational handouts
Similar jobs
Est. 90,000 USD
We want people to look + feel amazing. “Look good feel good” isn’t just a cute phrase around here. We make it happen, in real life, every single day. It’s all about innovation, personalization, and connection. No two peo…
Est. 120,000 USD
We want people to look + feel amazing. “Look good feel good” isn’t just a cute phrase around here. We make it happen, in real life, every single day. It’s all about innovation, personalization, and connection. No two peo…
Est. 145,600 USD
We want people to look + feel amazing. “Look good feel good” isn’t just a cute phrase around here. We make it happen, in real life, every single day. It’s all about innovation, personalization, and connection. No two peo…
Est. 195,000 USD
We want people to look + feel amazing. “Look good feel good” isn’t just a cute phrase around here. We make it happen, in real life, every single day. It’s all about innovation, personalization, and connection. No two peo…
Est. 195,000 USD
We want people to look + feel amazing. “Look good feel good” isn’t just a cute phrase around here. We make it happen, in real life, every single day. It’s all about innovation, personalization, and connection. No two peo…
Est. 85,000 USD
Job Overview: The Business Development Territory Manager at Kolmac Integrated Behavioral Health and all its subsidiaries ("Kolmac" or the "Company”) plays a critical role in fostering strong relationships with patients,…
Est. 85,000 USD
Job Overview: The Business Development Territory Manager at Kolmac Integrated Behavioral Health and all its subsidiaries ("Kolmac" or the "Company”) plays a critical role in fostering strong relationships with patients,…
Est. 85,000 USD
Join Us in Shaping the Future of Clinical Research Adams Clinical is a leading clinical trial site network committed to accelerating the development of life-changing medicines. Our mission is simple: deliver uncompromisi…
Est. 120,000 USD
We want people to look + feel amazing. “Look good feel good” isn’t just a cute phrase around here. We make it happen, in real life, every single day. It’s all about innovation, personalization, and connection. No two peo…
Est. 80,000 USD
Job Overview: The Business Development Territory Manager at Kolmac Integrated Behavioral Health and all its subsidiaries ("Kolmac" or the "Company”) plays a critical role in fostering strong relationships with patients,…
Est. 145,600 USD
We want people to look + feel amazing. “Look good feel good” isn’t just a cute phrase around here. We make it happen, in real life, every single day. It’s all about innovation, personalization, and connection. No two peo…
Est. 145,600 USD
We want people to look + feel amazing. “Look good feel good” isn’t just a cute phrase around here. We make it happen, in real life, every single day. It’s all about innovation, personalization, and connection. No two peo…
Est. 115,000 USD
We want people to look + feel amazing. “Look good feel good” isn’t just a cute phrase around here. We make it happen, in real life, every single day. It’s all about innovation, personalization, and connection. No two peo…
Est. 120,000 USD
Overview We are currently in search of an experienced Clinical Director for our Arlington, VA location. The Clinical Director at Kolmac Integrated Behavioral Health and all of its subsidiaries ("Kolmac" or the "Company")…
Est. 106,200 USD
We want people to look + feel amazing. “Look good feel good” isn’t just a cute phrase around here. We make it happen, in real life, every single day. It’s all about innovation, personalization, and connection. No two peo…
Est. 45,000 USD
Join the future of dentistry, led by dentists We're reshaping the way patients experience dental care. By placing patients and providers at the core of our approach, we're breaking new ground in the world of dentistry. S…
Est. 85,000 USD
Overview We are currently in search of two experienced Clinical Supervisor for our Columbia, MD and Towson, MD locations. The Clinical Supervisor at Kolmac Integrated Behavioral Health and all of its subsidiaries ("Kolma…
Est. 80,000 USD
Clinic Therapist, LICSW – Job Description Employment Type: Full Time, Exempt Level: AssociateLocation: Minneapolis - St. Paul, MN Compensation: $80,000+ base salary dependent on experience Who we are: At Herself Health,…
Est. 107,500 USD
Physical Therapist – Outpatient Ortho Build Your Outpatient Physical Therapy Career with us! Cave Junction, OR / 204 Lister Street Suite A & B At Benchmark Physical Therapy, part of the Upstream Rehabilitation networ…
Est. 120,000 USD
We want people to look + feel amazing. “Look good feel good” isn’t just a cute phrase around here. We make it happen, in real life, every single day. It’s all about innovation, personalization, and connection. No two peo…
Est. 70,800 USD
Licensed Mental Health Therapist – Concerted Care Group Healing Minds. Transforming Lives. Building the Future of Behavioral Health Elkton, MD | On Site | Monday - Friday 7a-3p Are you a dedicated mental health therapist…
Est. 35,000 USD
*** This is where your organization can create a consistent intro to all of your jobs, creating consistency in voice and messaging across all job posts *** C'est ici que votre organisation peut créer une introduction coh…
Est. 35,000 USD
*** This is where your organization can create a consistent intro to all of your jobs, creating consistency in voice and messaging across all job posts *** C'est ici que votre organisation peut créer une introduction coh…
Est. 35,000 USD
About the Team Constellation Schools is seeking highly qualified Instructional Paraprofessional in Cleveland, Ohio for the 2026-2027 School Year. Under general supervision of the Principal, the Instructional Paraprofessi…
Est. 65,000 USD
About Lucid At Lucid, we are creating exceptional mobility experiences through innovation to drive the world forward. Built on Lucid’s proprietary technology and software-defined vehicle architecture, our award-winning v…
Est. 83,920 USD
Licensed Mental Health Therapist – Concerted Care Group Healing Minds. Transforming Lives. Building the Future of Behavioral Health Elkton, MD | Full-time, Monday – Friday 7a-3p | $34-44/hour pending experience Are you a…
Est. 250,000 USD
Primary Care Physician (MD/DO) - Job Description Employment Type: Full Time, Exempt (30-40 hours per week) Location: Highland Park Clinic | 2004 Ford Pkwy, Saint Paul, MN 55116Compensation: Competitive base salary, quart…
Est. 45,000 USD
Join the future of dentistry, led by dentists We're reshaping the way patients experience dental care. By placing patients and providers at the core of our approach, we're breaking new ground in the world of dentistry. S…
Est. 65,000 USD
About Lucid At Lucid, we are creating exceptional mobility experiences through innovation to drive the world forward. Built on Lucid’s proprietary technology and software-defined vehicle architecture, our award-winning v…
Est. 65,000 USD
Overview Licensed Mental Health Therapist – Kolmac Healing Minds. Transforming Lives. Building the Future of Behavioral Health Philadelphia, PA Are you a dedicated mental health therapist looking for a role where your cl…