Description
Kensington delivers the world’s most personal travel experiences. We bring to life each client’s desire to travel in a way that’s tailored specifically for them, in the company of local private guides who ensure that they enjoy the authentic best of their destination. The result is a unique journey rich in memories that last a lifetime!
We achieve this because of our extraordinary people, passionate experts with deep knowledge of their destinations. They are what enables us to deliver remarkable experiences in over 120 countries worldwide, and across each of our businesses – Private Touring, Cruises, Villas, Yachts, Expeditions, Ultraluxe Land, Private Jets, and Air.
To learn more about Kensington, visit kensingtontours.com.
This is a hybrid position with 3-days a week onsite at our Downtown, Toronto Headquarters (Mon, Weds, Thurs).
About the Role
Kensington delivers the world's most personal travel experiences. We bring to life each client's desire to travel in a way that's tailored specifically for them, in the company of local private guides who ensure that they enjoy the authentic best of their destination. The result is a unique journey rich in memories that last a lifetime.
We are seeking a CRM and Marketing Technology minded professional to own and evolve our HubSpot platform. As our Technical Platform Specialist (CRM), you will serve as the primary subject matter expert for HubSpot responsible for architecting the integrations and automations that power how our teams acquire, engage, and retain clients.
We need someone who can think in segmentation, configuration, workflows, testing, APIs, do development work and collaborate effectively with internal development and data teams to ensure HubSpot is deeply connected to our broader technology ecosystem. You will be a key driver of customer 360 and building data pipeline between marketing technology systems.
What You'll Do
Platform Development & Configuration
- Architect and maintain custom objects, properties, fields, and workflows across HubSpot and TMT to ensure a unified, well-structured data model
- Build and manage APIs and middleware to connect TMT (Travel Management Technologies/property management system) and HubSpot, ensuring seamless, reliable data flow between platforms
- Perform regular system audits, data backups, and integrity checks, troubleshooting sync failures and backend errors to maintain platform reliability
- Identify data gaps, manual processes, and bottlenecks, recommending system or workflow improvements
Data Architecture & System Mapping
- Map and document how objects (Contacts, Trips, Revenue, etc.) and properties flow between systems — TMT to HubSpot, TMT to BI, and Website to HubSpot — so data relationships are clear and traceable across the tech stack
- Recommend new custom objects and properties as business needs evolve, ensuring the data model stays scalable and consistent
- Align CRM lifecycle stages and pipeline structures across systems so lead and client data moves cleanly from one stage to the next
- Define clear governance standards — who owns which data, fields, and processes — to prevent duplication, drift, or conflicting sources of truth
Integrations & Technical Development
- Design and implement integrations between HubSpot and third-party platforms including Amplitude, BI tool, booking engines, ERP systems, GDS providers (e.g. Sabre, Amadeus), and internal databases
- Work closely with the development team to leverage HubSpot's API (REST/webhooks) for custom integrations and data sync workflows
- Partner with TMT and Data teams to develop and maintain robust data pipelines, ensure data integrity through accurate field mapping, and enable scalable reporting solutions
- Assess, implement, and oversee third-party HubSpot integrations and marketplace applications to support evolving business and operational needs
- Create and maintain comprehensive technical documentation covering integrations, data architecture, workflows, and custom HubSpot configurations
Automation & Workflow Engineering
- Build and optimize HubSpot workflows and automation sequences across marketing, sales, and lines of business
- Develop complex, multi-branch automation logic to support lead nurturing, client lifecycle management, loyalty program and internal notification workflows
- Optimize automation effectiveness by proactively monitoring performance, resolving operational issues, and implementing data-driven improvements based on team input
What You Bring
Required
- 5+ years of HubSpot administration experience across Marketing, Sales, and/or Service Hubs, with HubSpot CRM Developer certification and/or certification in Marketing, Sales, Service, or CMS Hubs
- Deep platform expertise, including workflow automation with complex branching and multi-object logic, and strong command of CRM data architecture (object relationships, custom properties, associations, and governance)
- Experience designing and supporting HubSpot integrations using REST APIs, webhooks, JSON, middleware platforms, and data mapping best practices
- Strong communication skills, with the ability to translate technical concepts for non-technical stakeholders and vice versa
- Strong project management skills, the ability to understand the technical ask, work backwards to develop a project plan with clear milestones and deliverables
- Backend development experience with C# / .NET and SQL/T-SQL, including custom table design, querying, and large, stored-procedure-heavy schemas
- Experience with data pipelines and integration work — ETL, migration, deduplication, and backup/disaster recovery best practices
- Familiarity with cloud data and infrastructure tools (e.g., Azure Data Factory, Synapse, Docker/Kubernetes, CI/CD pipelines)
- Working knowledge of API and messaging architecture — RESTful design, ORMs, microservices patterns, and message-based systems (e.g., NServiceBus, Azure Service Bus)
We provide a competitive compensation package with a strong pay for performance rewards approach. Employees have the opportunity to participate in incentive programs and compensation tied to business and individual performance. The expected base compensation range for this position is: $80,000 to $90,000 CAD.
The actual compensation may vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. #LI-Hybrid
We are committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. If you require accommodation due to a disability at any stage of our hiring process, please advise us when completing your application.
The Range Group may use artificial intelligence throughout the recruitment process to screen, assess or select applicants for this position. These tools assist our hiring team but do not replace human judgment. Final hiring decisions are ultimately made by the hiring team.
We thank all candidates for their interest, however, only those selected for an interview will be contacted.
Similar jobs
This is a hybrid position with 3-days a week onsite at our Downtown, Toronto Headquarters (Mon, Weds, Thurs). About the Role Kensington delivers the world's most personal travel experiences. We bring to life each client'…
Kensington delivers the world’s most personal travel experiences. We bring to life each client’s desire to travel in a way that’s tailored specifically for them, in the company of local private guides who ensure that the…
Kensington delivers the world’s most personal travel experiences. We bring to life each client’s desire to travel in a way that’s tailored specifically for them, in the company of local private guides who ensure that the…
Kensington delivers the world’s most personal travel experiences. We bring to life each client’s desire to travel in a way that’s tailored specifically for them, in the company of local private guides who ensure that the…
Kensington delivers the world’s most personal travel experiences. We bring to life each client’s desire to travel in a way that’s tailored specifically for them, in the company of local private guides who ensure that the…
Kensington delivers the world’s most personal travel experiences. We bring to life each client’s desire to travel in a way that’s tailored specifically for them, in the company of local private guides who ensure that the…
Kensington delivers the world’s most personal travel experiences. We bring to life each client’s desire to travel in a way that’s tailored specifically for them, in the company of local private guides who ensure that the…
The Opportunity Kensington Tours has built one of the most trusted names in luxury travel, and we're ready to take it further. This role sits at the center of that next chapter where we will turn a thriving successful bu…
Kensington delivers the world’s most personal travel experiences. We bring to life each client’s desire to travel in a way that’s tailored specifically for them, in the company of local private guides who ensure that the…
Human Resources CoordinatorCome help shape the employee experience behind extraordinary journeys!At Kensington, we believe exceptional travel experiences begin with exceptional people. Every unforgettable journey we crea…
The Opportunity Kensington's agent channel is one of our most valuable, relationship-driven paths to growth, and we are investing in a new role to lead that marketing modernization: turning a high-touch B2B channel into…
Kensington delivers the world’s most personal travel experiences. We bring to life each client’s desire to travel in a way that’s tailored specifically for them, in the company of local private guides who ensure that the…
We can only hire candidates in Ontario & Quebec at this time. As a Growth Specialist (Account Executive) on the Direct sales team you will identify, source, and close good-fit prospects with 51-500+ employees in Cana…
This is a Work-from-Home opportunity for applicants outside the commutable range of our office located at 2 Queen St. E in Toronto, ON. For local applicants, this is a hybrid position with currently 2-days a week onsite.…
About the Role As a Marketing Operations Manager, you'll take a leadership role in architecting, integrating, and optimizing the marketing technology ecosystems that drive digital transformation for our global clients. W…
We currently can only hire in Ontario & Quebec. As an Account Executive on the Small Business sales team, you will identify, source, and close good-fit prospects with 1-50 employees in Canada. This is an opportunity…
About the Role As a Martech Specialist, you'll play a key role in building, integrating, and optimizing the marketing technology ecosystems that drive growth for our global clients. Working alongside strategists, designe…
Kensington delivers the world’s most personal travel experiences. We bring to life each client’s desire to travel in a way that’s tailored specifically for them, in the company of local private guides who ensure that the…
Kensington delivers the world’s most personal travel experiences. We bring to life each client’s desire to travel in a way that’s tailored specifically for them, in the company of local private guides who ensure that the…
For candidates based in Toronto, this is a hybrid position that currently requires two days per week onsite at our office located at 2 Queen St. E, Toronto, ON. Candidates based in Vancouver will be considered for a full…
HubSpot is expanding its global footprint by opening a new office in Bengaluru, India, in September 2024, leveraging the country’s position as a standout base for both tech companies and talent. Customer Support, which i…
Kensington delivers the world’s most personal travel experiences. We bring to life each client’s desire to travel in a way that’s tailored specifically for them, in the company of local private guides who ensure that the…
Kensington delivers the world’s most personal travel experiences. We bring to life each client’s desire to travel in a way that’s tailored specifically for them, in the company of local private guides who ensure that the…
Est. 159,100 USD
Role Summary Our mission at HubSpot is to help millions of organizations grow better. As Lead Marketer, BDR Revenue Marketing — Upmarket, you will design the unified prospecting motion used across North America and EMEA.…
Est. 202,800 USD
POS-4029 We are currently searching for an enthusiastic and innovative Systems Engineer to work on our System Operations team supporting and scaling HubSpot’s employee servicing servers and 3rd party application infrastr…
Est. 80,000 GBP
Senior Account Executive, Expansion This Role will Support the UKI Market & Candidates can be based in Ireland or the United Kingdom - (Office, Flex or Remote) This is a hunter role with deep product specialisation s…
Est. 150,000 USD
Kensington delivers the world’s most personal travel experiences. We bring to life each client’s desire to travel in a way that’s tailored specifically for them, in the company of local private guides who ensure that the…
Est. 180,050 USD
HubSpot's mission is to Help Millions of Organizations Grow Better. HubSpot's Operations team is core to this goal by supporting the HubSpotters who drive growth and serve HubSpot's customers. Our goal in Operations is t…
We’re looking for an Account Executive, Enterprise Sales to help us develop and close new business with Hootsuite customers within our landmark industries. You will work in a fast paced sales environment selling Hootsuit…
Est. 95,000 EUR
HubSpot's mission is to Help Millions of Organizations Grow Better. HubSpot's Operations team is core to this goal by supporting the HubSpotters who drive growth and serve HubSpot's customers. Our goal in Operations is t…