Description
ABOUT US
Indie Campers is Europe’s leading road trip provider, offering customers the freedom to explore in well-maintained and fully equipped campervans and RVs. Roadtrip Operations Agents are essential in guaranteeing a perfect customer journey - working behind the scenes to ensure every vehicle is safe, clean, functional, and ready for adventure.
THE ROLE
The Back Office Agent is responsible for the full preparation, inspection, and operational readiness of the fleet.
This is a hands-on, high-energy, detail-oriented role focused on:
- Cleaning & detailing
- Fleet preparation & equipment setup
- Minor repairs & troubleshooting
- Stock & consumables control
- Depot organisation & logistics support
The role sits at the heart of the operation, ensuring vehicles meet Indie Campers’ quality standards and are ready for customer check-in.
Given the central role of Back Office in fleet readiness and depot performance, the Back Office Agent serves as the natural second-in-command to the City Lead in daily operational continuity.
WHAT WILL YOU WORK ON?
- Fleet Preparation & Cleaning: Clean and prepare vehicles, ensuring they meet Indie Campers' standards. Perform post-return inspections and maintain readiness for customer pick-ups.
- Stock & Consumables Management: Manage inventory of cleaning supplies and rental extras. Track shipments and report discrepancies.
- Logistics & Depot Organisation: Move campervans between areas, maintain a well-organised depot, and ensure efficient operation.
- Operational Support: Assist with fleet checks, minor repairs, and proactive issue reporting. Collaborate during peak periods for deep cleaning or kit preparation.
- On-Demand Support: Help with troubleshooting, cleaning, and fixing operational issues to ensure smooth deliveries.
WHO ARE WE LOOKING FOR?
- Must have: Experience in cleaning, logistics, warehouse, automotive, hospitality, or operations preferred.
- Must have: Strong work ethic, attention to detail, and hands-on mindset.
- Must have: Ability to lift, move, and clean vehicles and equipment.
- Must have: Comfortable working in fast-paced, physically active environments.
- Must have: Good communication skills and willingness to collaborate with Front & Back Office, and Servicing.
- Must have: A driving license (Category B) is required.
- Must have: English proficiency.
PHYSICAL AND OPERATIONAL REQUIREMENTS
- Must have: Able to perform active physical tasks throughout the shift: standing, walking, bending, lifting, and repetitive motions.
- Must have: Comfortable working on their feet for most of the day, moving between cleaning bays, parking areas, and depot work zones.
- Must have: Able to lift or carry equipment, cleaning materials, or accessories (up to 15–20 kg).
- Must have: Comfortable working indoors and outdoors in varying weather conditions.
- Must have: Able to clean, stage, and inspect vehicles, including tasks requiring bending, kneeling, or overhead reach.
- Must have: Flexible to work weekends, holidays, and peak-season periods, dapting to volume changes and operational urgencies.
THE INDIE COMMITMENT!
- Competitive compensation and travel benefits.
- Clear progression to RoadTrip Agent or other operational roles.
- Training in cleaning standards, detail verification, minor repairs, and operational excellence.
- A multicultural, dynamic workplace with a strong team spirit.
Are you Ready to Go Indie?
Similar jobs
Est. 35,000 EUR
About Us Indie Campers, the go-to campervan marketplace, is on a mission to make road trips available to everyone. Thanks to its digital approach and customer-centric orientation, Indie Campers has developed a strong boo…
Est. 35,000 EUR
CHI SIAMO Indie Campers, il principale marketplace per campervan, ha la missione di rendere i viaggi on the road accessibili a tutti. Grazie al suo approccio digitale e alla forte attenzione al cliente, Indie Campers ha…
Est. 35,000 EUR
CHI SIAMO Indie Campers, il principale marketplace per campervan, ha la missione di rendere i viaggi on the road accessibili a tutti. Grazie al suo approccio digitale e alla forte attenzione al cliente, Indie Campers ha…
About Frontier Frontier is a subsidiary of Fresh Prints. Fresh Prints is a New York-based, fast-growing, fully remote, 150-person company with most of our team based in India and the Philippines. A few years ago, Fresh P…
Est. 80,000 GBP
*** This is where your organization can create a consistent intro to all of your jobs, creating consistency in voice and messaging across all job posts *** C'est ici que votre organisation peut créer une introduction coh…
Est. 55,000 GBP
Who we are Since 1843, The Economist Group has championed independence, excellence and openness, helping people understand and tackle the critical challenges shaping the world. Today, we are building on that legacy as a…
Est. 55,000 GBP
About Flexport: At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $10T industry with…
Est. 80,000 GBP
About the role: As Associate Director of Logistics for the UK and Ireland, you will lead the end-to-end Logistics function, with overall responsibility for team leadership, P&L management, and operational performance…
Est. 60,000 EUR
Change the way the world travels Join the GetYourGuide journey to connect people with unforgettable travel experiences around the world. Millions look to us for unique activities they can trust, and it’s all powered by o…
As a Manager, Travel Experience Consultant, you will lead a dedicated team of Travel Consultants. This role requires a unique blend of people leadership, operational management, and relationship cultivation. You will be…
Customer Care Leads have advanced knowledge of the travel industry, its key suppliers, their products and services, global geography, and local market nuances. Customer Care Leads possess the highest levels of technical,…
Est. 55,000 EUR
Who we are: Geotab ® is a global leader in IoT and connected transportation and certified “Great Place to Work™.” We are a company of diverse and talented individuals who work together to help businesses grow and succeed…
Est. 55,000 EUR
Who we are: Geotab ® is a global leader in IoT and connected transportation and certified “Great Place to Work™.” We are a company of diverse and talented individuals who work together to help businesses grow and succeed…
Est. 90,000 GBP
About the role: As Associate Director of Logistics for the UK and Ireland, you will lead the end-to-end Logistics function, with overall responsibility for team leadership, P&L management, and operational performance…
Est. 120,000 GBP
Who we are: Geotab ® is a global leader in IoT and connected transportation and certified “Great Place to Work™.” We are a company of diverse and talented individuals who work together to help businesses grow and succeed…
Est. 55,000 EUR
At Navan, our mission is to power the in-person connections that move people, ideas and businesses forward. We help our travelers focus on being there, not getting there and our Global Operations and Service team is cent…
As a Manager, Travel Experience Consultant, you will lead a dedicated team of Travel Consultants. This role requires a unique blend of people leadership, operational management, and relationship cultivation. You will be…
Est. 65,000 GBP
About The Team: The Senior Logistics Transport Manager has end-to-end responsibility for the transport function, owning the overall P&L, service performance, and strategic design of the transport network. Covering fi…
Est. 69,000 USD
About the Role The role will provide the highest possible level of Event Travel Management to key clients, General Manager, Global Head of Event Travel, Team Leads and the Event Travel Team overall. You will develop rela…
At Navan, our mission is to power the in-person connections that move people, ideas and businesses forward. We help our travelers focus on being there, not getting there and our Travel team is central to this mission! As…
Est. 80,000 GBP
About The Team: The Senior Transport Manager has end-to-end responsibility for the transport function, owning the overall P&L, service performance, and strategic design of the transport network. Covering final mile,…
Est. 42,000 EUR
Who we are: Geotab ® is a global leader in IoT and connected transportation and certified “Great Place to Work™.” We are a company of diverse and talented individuals who work together to help businesses grow and succeed…
Est. 45,000 EUR
Who we are: Geotab ® is a global leader in IoT and connected transportation and certified “Great Place to Work™.” We are a company of diverse and talented individuals who work together to help businesses grow and succeed…
At Navan, our mission is to power the in-person connections that move people, ideas and businesses forward. We help our travelers focus on being there, not getting there and our Global Operations and Service team is cent…
Est. 85,000 USD
The Travel Service Manager oversees a team of Business Travel Consultants and has overall accountability for the success of their teams performance. They have overall responsibility for supporting the goals of Navan whil…
Est. 60,000 GBP
Location: London (hybrid) We Are: RTB House is a next-generation performance demand-side platform (DSP) that uses proprietary Deep Learning AI algorithms to help brands grow. The company is the market leader in driving p…
As a Manager, Travel Experience Consultant, you will lead a dedicated team of Travel Consultants. This role requires a unique blend of people leadership, operational management, and relationship cultivation. You will be…
Est. 120,000 EUR
About Flexport: At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $10T industry with…
Est. 60,000 EUR
About Remote Remote is solving modern organizations’ biggest challenge – navigating global employment compliantly with ease. We make it possible for businesses of all sizes to recruit, pay, and manage international teams…
Est. 45,000 EUR
Join Navan in Powering In-Person Connections with Relentless Innovation At Navan, our mission is to make travel seamless and empowering, so travelers can focus on being there, not getting there. Our Travel Experience tea…