Client Delivery Specialist - Associate
iCapitalSalt Lake City, Utah, United States · Posted 2 months agoDescription
About the Role
iCapital is looking for a Client Delivery Specialist Associate to join the Data Solutions team. This role will set up and maintain the financial software applications we utilize, assist clients with issues, work on special projects, and help with ad-hoc tasks associated with building an innovative company. This role is a mix of finance and technology.
Responsibilities
- Financial reporting and data aggregation tools:
- Analyze and explain portfolio performance results.
- Conduct account level reconciliation, including research and resolution of all breaks, cancels, and corrects.
- Perform analysis of private equity and hedge fund statements for input into the system
- Work with clients and partners to resolve data issues.
- Develop and strengthen client relationships:
- Help manage client onboarding, client account setup and training and day-to-day support and issue management.
- Software maintenance and setup:
- Perform system setup and configuration, new client setup, new financial account and asset set-up and classification.
- Assist in data feed management.
- Create custom reports based on client-specific needs.
- Liaise with the vendor partners for enhancements, and system and data issues.
- Work as part of a team to prioritize individual and communal work to ensure all projects are completed on time and to detailed specifications.
- Establish operational effectiveness through the development and adoption of policies, procedures, and controls.
- Assess and act upon client and company needs proactively.
Qualifications
- 3-5 years of experience in a related field
- Bachelor's degree from an undergraduate program
- Excellent customer service skills and the ability to foster and maintain effective relationships
- Strong understanding of financial instruments
- Experience with RIA/Wealth management policies, procedures, and client service
- Experience working with wirehouses or custodians
- Organized and self-motivated with the ability to prioritize tasks and meet deadlines
- Highly attentive to detail and accuracy while maintaining an organized approach to duties and responsibilities
- Comfortable with technology, software tools, and applications:
- Able to learn new software quickly
- Experience with Addepar, Black Diamond, Axys, APX, Orion, Archway, Solovis, Masttro, or similar wealth management platforms
- Experience with planning tools such as eMoney, MoneyGuidePro, or similar software
- Strong MS Excel and PowerPoint skills
- Basic knowledge of database concepts, and any type of programming
- Working knowledge of Photoshop, HTML design, and/or similar tools
- Knowledge of various financial products and indices, particularly:
- Liquid investments such as Equities, Bonds, ETFs, Mutual Funds, SMA/UMA
- Alternative investments
- Performance reporting calculations and methodologies
- Portfolio management and rebalancing
- How Family Offices, RIAs, and investment advisors work
- Critical thinker, that possesses strong problem-solving skills and can summarize information clearly and concisely, both written and verbal
- Collaborative and able to thrive in a team environment while working independently
- Able to learn quickly and adapt to an expanding environment
Benefits
The base salary range for this role is $75,000 to $85,000. iCapital offers a compensation package which includes salary, equity for all full-time employees, and an annual performance bonus. Employees also receive a comprehensive benefits package that includes an employer matched retirement plan, generously subsidized healthcare with 100% employer paid dental, vision, telemedicine, and virtual mental health counseling, parental leave, and unlimited paid time off (PTO).
We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office Monday-Thursday, with the flexibility to work remotely on Friday.
For additional information on iCapital, please visit https://www.icapitalnetwork.com/about-us Twitter: @icapitalnetwork | LinkedIn: https://www.linkedin.com/company/icapital-network-inc | Awards Disclaimer: https://www.icapitalnetwork.com/about-us/recognition/
iCapital is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Similar jobs
Est. 80,000 USD
About the Role iCapital is looking for a Client Delivery Specialist Associate to join the Data Solutions team. This role will set up and maintain the financial software applications we utilize, assist clients with issues…
Est. 105,000 USD
About the Role iCapital is looking for a Client Delivery Specialist, Assistant Vice President to join the Data Solutions team. iCapital is looking to hire a Client Delivery Specialist, Assistant Vice President to join th…
Est. 65,000 USD
About the Role iCapital is looking to hire an Analyst to join its Platform Support team. The team provides service and technical support to its rapidly growing client base of financial advisors and individual investors,…
Est. 77,500 USD
About the Role iCapital is seeking an Associate to service the company’s rapidly growing client base within the Investor Relations team. This role will work with a broad range of clients within a fast-paced, collaborativ…
Est. 105,000 USD
About the Role iCapital is looking for a Client Delivery, Team Lead Assistant Vice President who specializes in Addepar. This role will oversee a team of client-facing reporting analysts and associates. This individual i…
Est. 65,000 USD
About the Role iCapital is seeking an Analyst to service the company’s rapidly growing client base within the Investor Relations team. This role will work with a broad range of clients within a fast-paced, collaborative,…
Est. 80,000 USD
About the Role iCapital is seeking a Client Delivery Specialist Associate to join the Automation team within the Data Solution department. This role will ensure a seamless flow of financial data for iCapital’s clients an…
Est. 80,000 USD
About the Role iCapital is seeking a Client Delivery Specialist Associate to join the Automation team within the Data Solution department. This role will ensure a seamless flow of financial data for iCapital’s clients an…
Est. 77,500 USD
About the Role iCapital is seeking an Associate to join the Platform Operations team. This role sits at the center of iCapital's mission, focusing on enhancing operational scalability, driving innovation, and ensuring th…
Est. 105,000 USD
About the Role iCapital is looking for a Client Delivery, Team Lead Assistant Vice President who specializes in Addepar. This role will oversee a team of client-facing reporting analysts and associates. This individual i…
Est. 105,000 USD
About the Role This role will oversee a team of client-facing reporting analysts and associates. This individual is responsible for coaching their team through complex client issues, overseeing special projects, and ensu…
Est. 72,250 USD
About the Role iCapital is seeking an Analyst or Associate responsible for supporting the Product Managers with all aspects of the successful operations of the funds in the Independent Advisor Solutions Business (IAS). T…
Est. 115,000 USD
About the Role The Full Stack Engineer at iCapital will work end-to-end on new features, enhancements, and defect resolution on one or more of iCapital's software platforms. You will work closely with our Product Managem…
Est. 66,000 USD
About the Role iCapital is seeking a Client Delivery Advocate Analyst to join the Data Solutions team. This individual must be comfortable working in a dynamic, performance-driven, fast-paced environment, and is committe…
Est. 140,000 USD
About the Role The Full Stack Engineer at iCapital will work end-to-end on new features, enhancements, and defect resolution on one or more of iCapital's software platforms. This individual will work closely with our Pro…
Est. 127,500 USD
About the Role iCapital is seeking an Associate to join the Corporate Development and Strategy team. The individual will join a highly valued team responsible for evaluating, planning, and executing organic and inorganic…
Est. 95,000 USD
About the Role iCapital is looking to hire an Associate to join the Investor Relations team to service the company’s rapidly growing client base. This role will work with a broad range of clients within a fast-paced, col…
Est. 77,500 USD
About the Role iCapital is looking for an Associate to join its Fund Finance Private Capital team to focus on Private Capital Fund Accounting and Administration duties. This individual will work closely with other team m…
Est. 97,500 USD
About the Role iCapital is transforming the retirement investment landscape and is seeking a detail-oriented, analytical Fund Accountant to support the expansion of its Collective Investment Trust (CIT) platform, with a…
Est. 117,500 USD
About the Role iCapital is looking to hire a Backend Engineer Associate or Assistant Vice President to join the Software Engineering team. This individual will play an integral role in designing and implementing systems…
Est. 175,000 USD
About the Role iCapital is looking to hire a Vice President to join the Alternatives Distribution team. This individual will be responsible for supporting iCapital National Account efforts to proactively grow business an…
Est. 140,000 USD
About the Role iCapital is looking to hire a Client Delivery Vice President to join the Annuities Platform team. This role is responsible for leading the successful delivery of client implementations and ongoing client d…
Est. 175,000 USD
About the Role iCapital is looking to hire a Vice President to join the Alternatives Distribution team. This individual will be responsible for supporting iCapital National Account efforts to proactively grow business an…
Est. 97,500 USD
About the Role iCapital is looking for an Associate or Assistant Vice President to join the Implementation Specialists team. This individual will lead small and medium client integrations independently and assist senior…
Est. 185,000 USD
About the Role iCapital is looking to hire a Vice President to join the Structured Investments team. This role will support the Structured Investments team, within the firm’s technology platform, by owning, developing, a…
Est. 180,000 USD
iCapital is seeking a highly motivated, outgoing, and experienced Business Development professional to join the Relationship Management team developing iCapital’s enterprise presence in the US wealth channel. This team d…
Est. 185,000 USD
About the Role iCapital is looking to hire a Vice President to join the Structured Investments team. This role will support the Structured Investments team, within the firm’s technology platform, by owning, developing, a…
Est. 120,000 USD
About the Role iCapital is looking to hire an Associate or Assistant Vice President to join the Structured Investments team. The ideal candidate will support client management and business development efforts across the…
Est. 97,500 USD
About the Role iCapital is looking for an Assistant Vice President to join its Fund Finance Private Equity team to focus on Private Capital Fund Accounting and Administration duties. This individual will work closely wit…
Est. 120,000 USD
About the Role iCapital is looking to hire a Strategic Finance professional to join the Corporate Finance team. This role will involve large scale responsibilities across financial and managerial reporting, budgeting, fo…