Description
Care Coordinator (Veterinary Receptionist)
Join Our Team and Make a Difference for Pets and Their Parents!
Are you passionate about providing outstanding customer service, love working with animals, and thrive in a fast-paced environment? If so, we are looking for a compassionate and enthusiastic Care Coordinator to join our team.
We are revolutionizing the way pets and their parents experience veterinary care, grooming, daycare, and boarding. Our Care Coordinators are the heart of our client experience, ensuring every visit is welcoming, seamless, and supportive.
Why You’ll Love Working Here:
- Be part of a collaborative, pet-focused team that values your input.
- Enjoy a modern, thoughtfully designed workspace equipped with the latest technology.
- Grow in your career with a company committed to low-stress handling and pet wellness.
Responsibilities Include:
- Manage client schedules and document pet interactions.
- Provide detailed information about veterinary services, grooming, daycare, boarding, and retail offerings.
- Welcome pets and their parents, ensuring a smooth check-in process.
- Handle calls, answer client inquiries, and resolve concerns professionally.
- Process financial transactions accurately.
- Maintain cleanliness standards and contribute to the upkeep of our welcoming environment.
- Assist in ensuring animals receive proper care, including food, water, and enrichment activities.
What We’re Looking For:
- A warm and friendly demeanor with a client-centric mindset.
- Previous customer service experience and strong interpersonal skills.
- Knowledge of basic animal behavior and a passion for pets.
- Exceptional verbal and written communication skills.
- The ability to multitask and remain calm under pressure.
- Proficiency in technology, including phones, computers, and mobile devices.
- Strength and stamina to interact with active pets of all sizes.
- A commitment to cleanliness, collaboration, and adaptability.
- Fear Free and HABRI certification (or a desire to become certified).
Perks of Joining the Team:
- Competitive pay and opportunities for advancement.
- Work in a state-of-the-art facility designed with pets, their parents, and our team in mind.
- Flexible scheduling, generous paid time off, and company-paid holiday schedule.
- Team Pet Care Discounts
- Health, Dental, and Vision insurance, 401K retirement savings, and more!
Apply Today!
If you are ready to join a team dedicated to providing exceptional care for pets and their families, apply now to become a Care Coordinator. Together, we’ll create a healthier, happier world for pets!
This is petcare reimagined®.
The pay range reflects the anticipated base pay for this position and is determined based on experience, skill set, location and other factors.
About Heart + Paw
Founded on the belief that veterinary professionals deserve a workplace where they can thrive and be happy, healthy, and successful, Heart + Paw offers full-service veterinary centers that are reimagining pet care in every way, providing state-of-the-art care that today's pet parents expect. We’re committed to creating a supportive and collaborative environment where all team members can reach their full potential. From routine wellness, dental care, radiology, and surgeries to grooming and daycare, all pets are treated with a low stress approach. Heart + Paw incorporates advanced technologies, top-of-the-line amenities, equipment selected based on years of practice and research, and a fresh philosophy for pets, pet parents and our team. This is petcare reimagined®.
To learn more, visit Heart + Paw online at heartandpaw.com, or follow Heart + Paw on Instagram, Facebook, and LinkedIn.
Heart + Paw is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. We strongly encourage people from underrepresented groups to apply.
Similar jobs
Est. 19,000 USD
Care Coordinator (Veterinary Receptionist) Join Our Team and Make a Difference for Pets and Their Parents! Are you passionate about providing outstanding customer service, love working with animals, and thrive in a fast-…
Est. 44,700 USD
Veterinary Assistant Join Our Team and Elevate Your Veterinary Career Are you a compassionate professional passionate about providing exceptional care to pets and their families? If you're ready to thrive in a collaborat…
Est. 38,000 USD
Veterinary Assistant Join Our Team and Elevate Your Veterinary Career Are you a compassionate professional passionate about providing exceptional care to pets and their families? If you're ready to thrive in a collaborat…
Est. 45,000 USD
Veterinary Assistant Join Our Team and Elevate Your Veterinary Career Are you a compassionate professional passionate about providing exceptional care to pets and their families? If you're ready to thrive in a collaborat…
Est. 19,000 USD
Veterinary Assistant Join Our Team and Elevate Your Veterinary Career Are you a compassionate professional passionate about providing exceptional care to pets and their families? If you're ready to thrive in a collaborat…
Est. 40,000 USD
Veterinary Assistant Join Our Team and Elevate Your Veterinary Career Are you a compassionate professional passionate about providing exceptional care to pets and their families? If you're ready to thrive in a collaborat…
Est. 22,000 USD
Credentialed Veterinary Technician Are you passionate about providing exceptional care to pets and their parents? Do you want to grow your career in a collaborative, positive, and pet-focused environment? Join the team a…
Est. 45,000 USD
Veterinary Technician Part-Time <20/hrs a week Are you passionate about providing exceptional care to pets and their parents? Do you want to grow your career in a collaborative, positive, and pet-focused environment?…
Est. 22,000 USD
Credentialed Veterinary Technician Are you passionate about providing exceptional care to pets and their parents? Do you want to grow your career in a collaborative, positive, and pet-focused environment? Join the team a…
Est. 44,800 USD
Veterinary Assistant South Peak Veterinary Hospital Full-Time 30-40 hours per week Join Our Team and Elevate Your Veterinary Career Are you a compassionate professional passionate about providing exceptional care to pets…
Est. 25,000 USD
Credentialed Veterinary Technician Are you passionate about providing exceptional care to pets and their parents? Do you want to grow your career in a collaborative, positive, and pet-focused environment? Join the team a…
Est. 55,000 USD
Registered Veterinary Technician Fells Point $3,000 Sign-On Bonus for RVTs! *Anesthesia experience required* Full or Part-time Are you passionate about providing exceptional care to pets and their parents? Do you want to…
Est. 45,000 USD
Pet Stylist (Groomer) Are you a skilled Pet Stylist with a passion for creating exceptional experiences for pets and their families? We are redefining pet care, and we want you to be part of our team. With a beautifully…
Est. 45,000 USD
Sign-on Bonus of up to $2000 Pet Stylist (Groomer) Are you a skilled Pet Stylist with a passion for creating exceptional experiences for pets and their families? We are redefining pet care, and we want you to be part of…
Est. 55,000 USD
Veterinary Technician Callowhill Up to $5,000 Sign-On Bonus and quarterly tech production for CVTs! **Anesthesia experience required!** Are you passionate about providing exceptional care to pets and their parents? Do yo…
Est. 25,500 USD
Licensed Veterinary Technician Sign-on Bonus of $3500 for LVTs Full-time 30-40 hours per week Are you passionate about providing exceptional care to pets and their parents? Do you want to grow your career in a collaborat…
Est. 45,000 USD
Licensed Veterinary Technician (LVT) South Peak Veterinary Hospital Part-Time 10-20 hours per week Sign-on Bonus $1500 for LVTs Are you passionate about providing exceptional care to pets and their parents? Do you want t…
Est. 40,000 USD
Pet Stylist (Groomer) Are you a skilled Pet Stylist with a passion for creating exceptional experiences for pets and their families? We are redefining pet care, and we want you to be part of our team. With a beautifully…
Est. 33,600 USD
Dog Daycare + Boarding Specialist (Play + Stay Coordinator) Harbor Animal Hospital *Part-Time* Are you passionate about dogs and creating fun, safe, and enriching environments? Do you want to turn your love for pets into…
Est. 30,400 USD
Play + Stay Coordinator (Dog Daycare + Boarding Attendant) Animal Care Center & Pet House Suites (Heart + Paw Partner) Part-Time hours Are you passionate about dogs and creating fun, safe, and enriching environments?…
Est. 45,000 USD
Pet Stylist (Groomer) - Sign-on Bonus $2500 Full-Time Are you a skilled Pet Stylist with a passion for creating exceptional experiences for pets and their families? We are redefining pet care, and we want you to be part…
Est. 150,000 USD
Heart + Paw offers experienced and talented veterinarians a unique opportunity to co-own and lead modern veterinary centers across the East Coast, Ohio, Kentucky, and Tennessee. As a Partner Veterinarian and Co-Owner, yo…
Est. 150,000 USD
Heart + Paw offers experienced and talented veterinarians a unique opportunity to co-own and lead modern veterinary centers across the East Coast, Ohio, Kentucky, and Tennessee. As a Partner Veterinarian and Co-Owner, yo…
Est. 150,000 USD
Heart + Paw offers experienced and talented veterinarians a unique opportunity to co-own and lead modern veterinary centers across the East Coast, Ohio, Kentucky, and Tennessee. As a Partner Veterinarian and Co-Owner, yo…
Est. 150,000 USD
Heart + Paw offers experienced and talented veterinarians a unique opportunity to co-own and lead modern veterinary centers across the East Coast, Ohio, Kentucky, and Tennessee. As a Partner Veterinarian and Co-Owner, yo…
Est. 150,000 USD
Heart + Paw offers experienced and talented veterinarians a unique opportunity to co-own and lead modern veterinary centers across the East Coast, Ohio, Kentucky, and Tennessee. As a Partner Veterinarian and Co-Owner, yo…
Est. 150,000 USD
Heart + Paw offers experienced and talented veterinarians a unique opportunity to co-own and lead modern veterinary centers across the East Coast, Ohio, Kentucky, and Tennessee. As a Partner Veterinarian and Co-Owner, yo…
Est. 150,000 USD
Heart + Paw offers experienced and talented veterinarians a unique opportunity to co-own and lead modern veterinary centers across the East Coast, Ohio, Kentucky, and Tennessee. As a Partner Veterinarian and Co-Owner, yo…
Est. 150,000 USD
Heart + Paw offers experienced and talented veterinarians a unique opportunity to co-own and lead modern veterinary centers across the East Coast, Ohio, Kentucky, and Tennessee. As a Partner Veterinarian and Co-Owner, yo…
Est. 150,000 USD
Heart + Paw offers experienced and talented veterinarians a unique opportunity to co-own and lead modern veterinary centers across the East Coast, Ohio, Kentucky, and Tennessee. As a Partner Veterinarian and Co-Owner, yo…