Description
Now Hiring: Experienced Dispatcher – Join Our Fast-Paced, Customer-Focused Team!
Are you a skilled communicator and natural multitasker with a knack for staying organized under pressure? We’re seeking a dynamic, experienced Dispatcher to coordinate and manage daily schedules for technicians, customers, and trade managers across multiple departments. If you thrive in a fast-paced environment and love being at the center of a high-energy team, this is the opportunity for you!
📍Location: Inwood Office
What You’ll Do:
-
Efficiently assign and route maintenance and repair calls based on technician location, availability, and skillset.
-
Manage and update schedules in real-time while maintaining ongoing communication with technicians, customers, and management.
-
Review daily calls to ensure accuracy in skill level, parts, special instructions, and payment methods.
-
Optimize technician routes to reduce travel time, cut costs, and prevent call backs.
-
Serve as a key point of contact—explaining services, answering scheduling questions, and helping customers understand home warranty policies.
-
Document customer interactions and ensure timely follow-ups by the appropriate team members.
-
Handle incoming calls and direct them to the correct personnel with professionalism and efficiency.
-
Be prepared to work extended hours as needed and maintain high levels of customer satisfaction.
-
Take on additional tasks as assigned to support team success.
What You Bring to the Table:
-
High School Diploma or equivalent required.
-
2+ years of dispatching and/or customer service experience preferred.
-
Experience with home services or ServiceTitan is a big plus!
-
Strong multitasking skills and ability to adapt in a fast-paced, ever-changing environment.
-
Excellent communication skills—both written and verbal.
-
A proactive problem-solver who stays calm under pressure.
-
Collaborative, team-oriented mindset with the ability to work across departments.
-
Solid understanding of contracts, warranties, and internal policies.
-
Strong computer proficiency and ability to learn new systems quickly.
What we have to offer you!
- Benefits – Health, Vision, Dental, PTO, Holidays, 401k and matching
- Employee Discount
- Employee Referral
- You will be part of a world class family of residential services brands, that invests heavily in training and developing our people to position for continued success
- Our focus on growth will create many opportunities to take on more responsibilities and develop into senior roles
Guild Garage Group LLC is an Equal Opportunity Employer AA/EOE/M/F/V/D. In compliance with the Americans with Disabilities Act, Door Serv Pro may provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.
All candidates are required to undergo pre-employment Background and Drug Screenings, as well as a Motor Vehicle Record Check.
*This posting provides details on potential commissioned compensation ranges and possibilities. These amounts are not guaranteed and should in no way be construed as a salary offer.
#GuildSP
By submitting your application, you consent to receive text messages, emails, and phone calls from Guild Garage Group and/or our coalition of partnered brands regarding job opportunities, application status, and recruiting-related communications. Message and data rates may apply. You may opt out of receiving text messages at any time by replying STOP. All messages are related to employment opportunities and recruiting activities.
Similar jobs
Est. 52,000 USD
Now Hiring: Experienced Dispatcher – Join Our Fast-Paced, Customer-Focused Team! Are you a skilled communicator and natural multitasker with a knack for staying organized under pressure? We’re seeking a dynamic, experien…
Est. 34,240 USD
Do You Thrive on Helping Others, Solving Problems, and Being Part of a Winning Team?Let’s Talk. Your Future Starts Here! At Door Serv Pro, we’re more than just a small business—we’re a close-knit team with BIG goals and…
Est. 45,120 USD
Do You Thrive on Helping Others, Solving Problems, and Being Part of a Winning Team?Let’s Talk. Your Future Starts Here! At Action Garage Doors, we’re more than just a small business—we’re a close-knit team with BIG goal…
Est. 21,400 USD
Do You Thrive on Helping Others, Solving Problems, and Being Part of a Winning Team?Let’s Talk. Your Future Starts Here! At Action Garage Doors, we’re more than just a small business—we’re a close-knit team with BIG goal…
Est. 47,500 USD
Customer Service Representative / Dispatcher Gaithersburg Garage Doors | Rockville, MD Home Service Experience Preferred | Hiring Immediately Have you worked in HVAC, plumbing, electrical, garage doors, roofing, restorat…
Est. 80,000 USD
Now Hiring: Garage Door Master Technician Build a Skilled Trade. Join a Growing Team. Unlock Your Future. Are you a hands-on problem solver who takes pride in your work? Do you enjoy working independently, using your mec…
Est. 105,000 USD
🚪 Join the Door Serv Pro Family – Where Every Door You Open is a New Opportunity! Do you love working with people, solving real problems, and being the hero your neighbors didn’t know they needed? At Door Serv Pro, we’r…
Est. 90,000 USD
🚪 Garage Door Sales Consultant*
Est. 105,000 USD
🚪 Join the Door Serv Pro Family – Where Every Door You Open is a New Opportunity! Do you love working with people, solving real problems, and being the hero your neighbors didn’t know they needed? At Door Serv Pro, we’r…
Est. 90,000 USD
Est. 50,600 USD
Install Coordinator The role of the Install Coordinator is to manage the day to day scheduling operations, ensure that jobs are ready for installation. Responsible for the creation of department job files, contacting cli…
Est. 46,240 USD
Install Coordinator The role of the Install Coordinator is to manage the day to day scheduling operations, ensure that jobs are ready for installation. Responsible for the creation of department job files, contacting cli…
Est. 130,000 USD
Who We Are We are a rapidly expanding garage door services company, focused on delivering premium installation, repair, and maintenance services for residential and commercial customers across the U.S. Our team is the dr…
Est. 70,000 USD
Now Hiring: Garage Door Master Technician / Installer Build a Skilled Trade. Join a Growing Team. Unlock Your Future. Are you a hands-on problem solver who takes pride in your work? Do you enjoy working independently, us…
Est. 70,000 USD
Now Hiring: Garage Door Master Technician / Installer Build a Skilled Trade. Join a Growing Team. Unlock Your Future. Are you a hands-on problem solver who takes pride in your work? Do you enjoy working independently, us…
Est. 132,500 USD
🚪 Ready to Open the Door to Unlimited Earning Potential? Join Our High-Performing Sales Team! 🚪 Are you a motivated sales professional looking to boost your income and grow your career? As an industry leader in garage…
Est. 19,500 USD
Do You Thrive on Helping Others, Solving Problems, and Being Part of a Winning Team?Let’s Talk. Your Future Starts Here! At Garage Door Doctor, we’re more than just a small business—we’re a close-knit team with BIG goals…
Est. 70,000 USD
🚪 Join Our Team as a Service Manager! 🚪📍 Location: PDQ Doors - Milford, Ohio💵 Annual Salary: $65,000-75,000 (Based on Experience & Performance) Reports To: General Manager / Brand President About the Role PDQ is…
Est. 37,600 USD
🚪 Join Garage Door Specialist – Where Every Call Opens the Door to a Great Career! 🚪Customer Service Representative | Raleigh, NC Hourly Pay: $18–$20 | Full-Time Position Shift: Monday - Friday 8am-5pm Do You Thrive on…
Est. 41,760 USD
Do You Thrive on Helping Others, Solving Problems, and Being Part of a Winning Team?Let’s Talk. Your Future Starts Here! Title: Customer Service Representative Location: Onsite - Sequim, WA Pay: $19-25/hr (DOE) At Kitsap…
Est. 44,800 USD
📞 Customer Service Representative (Residential Home Services) 📍 Kansas City, KS💲 $20–$24/hour🏡 Hybrid Opportunity Available After Training | Saturdays Required Do You Thrive on Helping Others, Solving Problems, and B…
Est. 38,080 USD
Warehouse Logistics Specialist Location: Charlotte/Indian Trail, NCPay: $17.00 – $21.00 / hour Join Tip Top Garage Doors, a trusted and growing local company serving greater Charlotte and surrounding areas with residenti…
Est. 85,000 USD
🚪 Ready to Open the Door to Unlimited Earning Potential? Join Our High-Performing Sales Team! 🚪 Are you a motivated sales professional looking to boost your income and grow your career? As an industry leader in garage…
Est. 37,680 USD
Warehouse Logistics Specialist Location: West Valley City, UTPay: $18.00 – $20.00 / hour Join A Plus Garage Doors, a trusted and growing local company serving Salt Lake City and surrounding areas with residential and com…
Est. 100,000 USD
Service ManagerAction Garage Door | Meridian / Boise, IdahoFull-Time | On-SiteBase Salary: $80,000 + Performance BonusTotal Compensation Potential: $100,000–$120,000+ Build a Winning Team. Develop Great Technicians. Driv…
Est. 35,200 USD
🚪 Join Red Mountain Garage Doors – Where Every Call Opens the Door to a Great Career! 🚪Customer Service Representative | Pelham, AL Hourly Pay: $16–$20 | Full-Time Position Do You Thrive on Helping Others, Solving Prob…
Est. 90,000 USD
🚪 Garage Door Sales Consultant*
Est. 72,250 USD
Garage Door Master Tech Apprentice – Join Our Growing Team! Location: West Valley City, UT Employment Type: Full‑Time Join One of Utah’s Fastest‑Growing Companies Are you a top‑tier professional ready to launch a meaning…
Est. 90,000 USD
🚪 Garage Door Sales Consultant*
Est. 137,500 USD
General Manager Door Serv Pro Inwood, WV | Full-Time | On-Site | $125,000–$150,000 Base + Performance Bonus Relocation Assistance available for candidates willing to relocate to Inwood, WV Lead a Winning Team. Build Grea…