Description
About Frontier
Frontier is a subsidiary of Fresh Prints. Fresh Prints is a New York-based, fast-growing, fully remote, 150-person company with most of our team based in India and the Philippines. A few years ago, Fresh Prints began helping other fast-growing companies build their teams. We got so good at it that we spun out a new company to focus exclusively on that — and called it Frontier.
At Frontier, we help companies grow full-time, cross-functional teams abroad. We hire the smartest people and place them into the best companies. In three years, we’ve never lost a client. If you’re interested in a Frontier role and you apply and are accepted, we’ll screen you through assessments and interviews and aim to get you an interview for a full-time job within the month.
Think of us as your personal talent agent — and good luck with the application! 😊
Please note: To ensure we find the best technical fit, our process begins with a practical skills assessment prior to interviews.
About the Client:
With Coverage provides tech-enabled specialty insurance for experts who work exclusively with leading brands and manage everything in one place, enabling clients to grow their businesses through meaningful savings. The company is seeking a detail-oriented professional to join the operations team as a remote contractor. This role supports the insurance professionals by managing essential administrative processes that keep the business running smoothly.
Role Overview:
As the Commercial Insurance Specialist, you will serve as a senior support partner to one or more Risk Advisors, playing a key role in overseeing daily insurance operations, ensuring high-quality client servicing, and maintaining operational excellence across accounts.
We are seeking an experienced insurance professional with a strong background in commercial and business insurance, exceptional attention to detail, and the ability to manage multiple priorities. This role requires hands-on experience coordinating directly with underwriters on manually underwritten commercial policies and supporting Risk Advisors through complex placement workflows, while also providing guidance or quality oversight to junior team members as needed.
Key Responsibilities:
- Serve as the primary operational and account servicing support for one or more Risk Advisors, ensuring seamless management of commercial insurance accounts.
- Prepare, review, and process commercial insurance submissions, quotations, proposals, renewals, endorsements, and policy changes.
- Coordinate directly with insurance carriers and underwriters on new business, renewals, policy revisions, subjectivities, and outstanding requirements.
- Support the placement and servicing of commercial insurance policies, including General Liability (GL), Property, Workers' Compensation (WC), Commercial Auto, Umbrella, and other commercial coverages.
- Prepare, review, and issue Certificates of Insurance (COIs), endorsements, evidence of coverage documents, and other policy-related documentation.
- Review policies for accuracy and completeness, ensuring coverage terms, limits, and endorsements align with client requirements.
- Gather, organize, and validate client information required for submissions, applications, renewals, and carrier requests.
- Maintain accurate records across insurance management systems, CRMs, and carrier portals.
- Manage and monitor billing-related items with clients and carriers, escalating discrepancies when necessary.
- Track outstanding policy requirements, carrier subjectivities, compliance items, and renewal timelines.
- Draft and send professional communications to clients, carriers, and underwriters on behalf of Risk Advisors.
- Conduct quality reviews of work completed by junior assistants or support staff, when applicable.
- Identify opportunities to improve servicing workflows, documentation standards, and operational efficiency.
What We're Looking For:
Required
- Strong hands-on experience servicing U.S. commercial insurance accounts.
- Proven experience working directly with insurance carriers and underwriters on commercial lines business.
- Experience supporting manually underwritten commercial policies, including submissions, follow-ups, negotiations, and revisions.
- Strong knowledge of commercial insurance coverages, including:
- General Liability (GL)
- Commercial Property
- Workers' Compensation (WC)
- Commercial Auto
- Umbrella/Excess Liability
- Experience handling renewals, endorsements, certificates of insurance (COIs), policy checking, and account servicing activities.
- Advanced understanding of insurance terminology, policy documentation, and commercial insurance workflows.
- Hands-on experience with insurance management systems and agency management platforms (AMS).
- Strong written and verbal communication skills with the ability to interact professionally with clients, carriers, and underwriters.
- Exceptional attention to detail and commitment to accuracy.
Preferred
- Previous experience supporting U.S.-based insurance brokerages or agencies.
- Experience using Applied Epic, AMS360, Vertafore, EZLynx, HawkSoft, or similar insurance systems.
- Experience reviewing policy documentation and identifying discrepancies prior to issuance.
- Leadership experience providing guidance, training, or quality oversight to junior team members.
- Experience with Front or similar shared inbox/customer communication platforms.
Success in This Role
-
- Takes ownership of accounts and servicing responsibilities.
- Proactively follows up with carriers, underwriters, and clients to keep business moving forward.
- Demonstrates strong judgment, accountability, and reliability.
- Thrives in a fast-paced environment while maintaining exceptional accuracy.
- Delivers a high standard of client service and professionalism.
Additional Details:
- You will be working 5 days a week, including one weekend day, but will have 2 days off in a row.
- Working hours will be 9am - 6pm EST (please apply only if this works for you).
- Location: Philippines, India (Remote).
Compensation and Benefits
- Competitive salary
- Opportunity to build valuable skills in the insurance industry
- Stable, long-term remote position
- Supportive team environment with training provided
- Growth potential for high performers
Similar jobs
About Frontier Frontier is a subsidiary of Fresh Prints. Fresh Prints is a New York-based, fast-growing, fully remote, 150-person company with most of our team based in India and the Philippines. A few years ago, Fresh P…
About Frontier Frontier is a subsidiary of Fresh Prints. Fresh Prints is a New York-based, fast-growing, fully remote, 150-person company with most of our team based in India and the Philippines. A few years ago, Fresh P…
About Frontier Frontier is a subsidiary of Fresh Prints. Fresh Prints is a New York-based, fast-growing, fully remote, 150-person company that has most of our team in India and the Philippines. A few years ago, Fresh Pri…
About Frontier Frontier is a subsidiary of Fresh Prints. Fresh Prints is a New York-based, fast-growing, fully-remote, 380-person company that has most of our team in India and the Philippines. A few years ago Fresh Prin…
Est. 65,000 GBP
Business Analyst – Commercial and Specialty Insurance Location: London (Hybrid) | Practice Area: Insurance | Type: Permanent Deliver strategic and technology-enabled transformation across Commercial & Specialty Insur…
Est. 80,000 GBP
Business Strategy & Transformation Consultant – Commercial & Specialty Insurance Location: London (Hybrid) | Practice Area: Business Consulting | Type: Permanent Help leading Commercial & Specialty insurers d…
The Role At HelloConnect, you will be part of a dynamic team that embraces innovation and leverages advanced technology to create exceptional experiences. Our culture is built on collaboration, continuous learning, and a…
Est. 120,000 PLN
Product Owner – Commercial and Specialty Insurance CAPCO POLAND Capco Poland is a global technology and management consultancy specializing in driving digital transformation across the financial services industry. We are…
About Frontier Frontier is a subsidiary of Fresh Prints. Fresh Prints is a New York-based, fast-growing, fully remote, 150-person company with most of our team based in India and the Philippines. A few years ago, Fresh P…
Est. 80,000 USD
General Application We are always looking for talented people to join our team! If you don't see a role that matches your skills and interests, please submit a general application, and we will contact you if a suitable o…
Est. 55,000 USD
Company Description Farther is a rapidly growing RIA that combines expert advisors with cutting-edge technology - delivering a comprehensive, tailored wealth management experience. Farther’s founders are leaders and inno…
About Us: Fresh Prints is a New York-based custom apparel startup that partners with student entrepreneurs across the US to help them build successful businesses on their campuses. We provide the technology, training, an…
Company Description Farther is a rapidly growing RIA that combines expert advisors with cutting-edge technology - delivering a comprehensive, tailored wealth management experience. Farther’s founders are leaders and inno…
Est. 65,000 USD
About At-Bay At-Bay is the world’s first InsurSec provider designed from the ground up to help businesses tackle cyber risk head on. By combining industry-leading insurance with world-class cybersecurity technology, At-B…
Est. 19,900 USD
At Beyond Finance, we've made it our mission to help everyday Americans escape the endless cycle of crippling debt and step into a brighter financial future. Through compassionate, individualized care, a culture focused…
Est. 62,000 USD
ABOUT THE ROLE:We are seeking Product Support Specialists to join a newly established Technical Operations team at Rightway. These individuals will own the full lifecycle of client-facing technical work — from pre-launch…
Est. 120,000 GBP
Data Strategy & Advisory Leader – Insurance (Managing Principal)Location: London (Hybrid) | Practice Area: Data & Analytics | Type: Permanent Advance insurance transformation. Define data strategy. Shape industry…
Est. 85,000 USD
Company Description Farther is a rapidly growing RIA that combines expert advisors with cutting-edge technology - delivering a comprehensive, tailored wealth management experience. Farther’s founders are leaders and inno…
Est. 90,000 USD
At Beyond Finance, we've made it our mission to help everyday Americans escape the endless cycle of crippling debt and step into a brighter financial future. Through compassionate, individualized care, a culture focused…
Est. 80,000 GBP
Product Owner - Specialty Insurance Location: London (Hybrid) | Practice Area: Product & Experience | Type: Permanent Drive the future of insurance through product innovation and strategic transformation The Role As…
Est. 80,000 GBP
Management Consultant – Insurance – London Markets Location: London (Hybrid) | Practice Area: Insurance, Business Consulting | Type: Permanent Shape the future of the London Market with Capco. The RoleWe’re seeking exper…
The Role At HelloConnect, you will be part of a dynamic team in (Inoza tower, BGC) that embraces innovation and leverages advanced technology to create exceptional experiences. Our culture is built on collaboration, cont…
Est. 85,000 USD
Company Description Farther is a rapidly growing RIA that combines expert advisors with cutting-edge technology - delivering a comprehensive, tailored wealth management experience. Farther’s founders are leaders and inno…
Est. 60,000 USD
Horace Mann is seeking a motivated insurance professional to join our team serving the educator market. This opportunity is designed for individuals looking to build or grow their own business while being supported by a…
Est. 85,000 USD
Company Description Farther is a rapidly growing RIA that combines expert advisors with cutting-edge technology - delivering a comprehensive, tailored wealth management experience. Farther’s founders are leaders and inno…
Est. 95,000 USD
About Keyfactor Our mission is to securely connect the world: humans, machines, and AI. Keyfactor is the leader in trust infrastructure for AI and machines, helping the world's largest enterprises and government agencies…
Est. 120,000 GBP
Managing Principal Consultant – General Insurance Location: London (Hybrid) | Practice Area: Insurance, Business Consulting | Type: Permanent Lead strategic change across the UK General Insurance landscape. The Role We a…
Est. 202,500 USD
ABOUT THE ROLE: The VP, Business Development will be responsible for generating revenue with large, Fortune 500 employers in the Eastern U.S. This role will sell both of Rightway's solutions, Navigation and PBM to self-f…
Est. 125,000 USD
About At-Bay At-Bay is the world’s first InsurSec provider designed from the ground up to help businesses tackle cyber risk head on. By combining industry-leading insurance with world-class cybersecurity technology, At-B…
Est. 65,000 USD
ABOUT THE ROLE: As a Client Success Associate, you provide operational team support behind the scenes of the client relationship, working through day-to-day account and service matters and owning those issues through res…