Description
Job Summary
As a Sales Counselor in our Raleigh Division, you will work one on one with home buyers as they search and purchase the home of their dreams from one of our master-crafted floor plans. One of the most rewarding parts of this role is the ability to ensure customer satisfaction and experience through the new home build process by prospecting, educating, and setting proper expectations for the build experience.
You will thrive in this role if you:
- Enjoy prospecting, presenting to, listening to, and closing our home buyers.
- Possess a persuasive communication style to obtain buy-in from customers.
- Navigate a great deal of change, pressure, and shifting priorities to accomplish your goals.
- Desire to connect and build valuable relationships with new individuals frequently
- Embrace technology and AI-powered tools to work smarter, communicate effectively, and deliver exceptional customer experiences.
- Will work weekends with consistent 2 weekdays off.
These skills will be used to:
- Develop and execute a proactive prospecting, follow-up, and marketing plan.
- Lead the customer through the sales process from initial contact to contract by understanding and selling to their needs.
- Sets proper expectations and manages customers’ process and paperwork from initial contract through closing including all financial documentation, designs, and construction meeting.
- Achieve a high level of customer satisfaction
- Meet and exceed sales goals on a monthly and annual basis
- Financially qualify prospects and consult with lending institutions to complete the sales process.
- Effectively leverage company-approved technologies, including AI-assisted recording tools, to enhance communication quality, streamline workflows, and elevate the overall customer experience.
Preferred Qualifications:
- Bachelors Degree with a concentration in Marketing, Communications, Business Administration, or Psychology.
Physical demands and overall work environment:
- Must be able to sit or stand for long periods of time and walk on various types of terrain, including uneven surfaces, construction sites, and residential properties that may have mud, ruts, etc.
- Must be able to utilize sensory skills (i.e. verbal communication) and technology (i.e. cellphone) to effectively communicate with other Associates and customers.
- Must be able to perform movements such as bending, stooping, reaching, pushing, grasping, etc.
- Must have the ability to climb permanent stairs, temporary stairs, and ladders.
- Must have the physical strength and stamina to perform tasks such as lifting approximately 50 lbs. unassisted throughout the workday.
- Must be able to endure and be exposed to different types of conditions, including weather (heat, cold, rain, ice, etc.) and substances such as dust, dirt, and fumes.
- Must be able to properly use and wear protective gear provided including but not limited to hard hat, safety glasses, gloves, steel toed shoes, etc.
The Value of a career with Fischer Homes
Fischer Homes is one of the largest and most reputable home builders in the Midwestern and Southeastern states. Founded in 1980, the company has grown to build over 40,000 homes and employs over 700 Associates. Fischer Homes' solid reputation has been built largely by the talent of our Associates as we have been recognized as the 32nd largest builder in the United States.
We value diversity within the Fischer Homes organization and see each Associate as a team member and valuable asset. We select highly competent individuals to join our team, provide them with the resources, training, and development possible to make significant contributions and drive their success while determining their career paths. The rewards for their efforts are:
- Professional Development Training programs
- Tuition Reimbursement
- Competitive Compensation
- 401(k) with Company matching contributions and profit-sharing
- Employee Life Insurance
- Personal time off
- Inclusive Leave
Fischer Homes holds the highest ethical standards of business. We are honest and straightforward and will stand by our word. Our actions demonstrate respect, courtesy, and above all, fairness.
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