Sales Lead, Part-Time - The Arcade
Faherty BrandNashville, Tennessee, United States · Posted 1 month agoDescription
Is this job for you?
- You are a natural host of the party: You have an insatiable desire to engage with others and nurture relationships
- You were a born leader: You bring others together and strive to build dynamic, engaging, and fun teams
- You make mistakes (we all do!): You acknowledge your errors, learn from them, and move forward with your newfound wisdom
- You do not shy away from hard work: You know how to be resourceful and are not afraid to get your hands dirty
- You have an inquisitive mind: You are comfortable asking the uncomfortable questions and are not satisfied with the status quo
- You spread good vibes: You know how to cut loose (while keeping it together) and embrace all our brand values
- You respond to problems with solutions: You have an entrepreneurial spirit and thrive in the grey space
- You have a closet Type-A personality: You keep a smile on your face and pep in your step while crushing your mental to-do list
What you’ll do:
- Exude energy that is upbeat and contagious: Provide a best-in-class customer service experience, leaving a memorable and lasting impact on our customers through storytelling and authentic engagement
- Know our product inside and out: Be the expert in sustainable fashion and set the bar for your team on product knowledge and personal style
- Drive customer acquisition and loyalty: Capture customer information by creating and updating profiles during each transaction
- Get to know our customers: Set the standard in selling by styling and wardrobing each customer; Keep the relationship going through customer outreach and personalized follow up
- Be better together: Assist in providing timely and relevant feedback in the absence of Store / Assistant Store Leader and support in coaching in the moment
- Bring ideas to the table: Question what can be done better; Never settle for anything less than best in class
- Keep the team in the know. Support fluid communication, training, and feedback
- Lead the way: Roll up your sleeves and immerse yourself in your division of responsibility ensuring timely follow through and execution of company directives and standards through action, planning, and delegation
- Lean in to support and uphold the 4 key areas of a retail store: People, Sales, Visual Merchandising and Operations
- Embrace role ownership and be ready to step in for anyone on the leadership team as needed
What you’ll have:
- Multiple years of leadership experience in a similar scope; hi-growth direct to consumer retail brands preferred
- Omnichannel awareness and the ability to assist in leading a team to provide a seamless customer experience between retail stores and ecommerce platforms
- Adept with technology and apps, including but not limited to Google Suites and MS office, and familiar with industry-related blogs and feeds
- Strong communication skills with the ability to effectively communicate across a multitude of channels.
- Demonstrated ability to assist a leadership team with coaching and development
- Proven track record of personal success within a retail business; success is reflective in consistently outpacing individual and team sales and performance goals
- Passionate about contributing to brand with purpose and demonstrating advocacy through business
Physical Requirements:
- Available when we are open for business, including nights, weekends, and holidays
- Able to bend, reach, stretch for product as well as lift, carry, and move at least 40 lbs.
- Comfortable climbing ladders, moving around regularly, and standing for extended periods of time
Why us you ask!
- Health benefits
- 401(K) Plan with company match
- Incentives Program
- Commuter Options/Benefits
- Generous employee discount
If you are a California resident, please review the additional privacy disclosures available in our Privacy Policy, which provides a summary of how we collect, use, disclose, and share personal information about you and explain your rights under the California Privacy Rights Act ("CPRA") in our Notice to California Residents.
A bit about us:
Founded in 2013 by Mike and Alex Faherty and Kerry Docherty, Faherty is a family-run lifestyle and apparel brand fueled by purpose and optimism. Our goal: to build a new American legacy by creating high-quality, sustainably minded, feel-good favorites that will bring you joy to wear.
We feel a deep responsibility to do things differently: to promise comfort without compromising quality. To hold ourselves to a higher standard with a lower environmental impact. To leave the world a better place than we found it.
We recognize the impact the fashion industry
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