Description
Position Summary
JAN-PRO of Tucson is seeking a relationship-driven Business Consultant to support and develop our network of Certified Business Owners (CBOs). This role serves as a trusted advisor, helping franchise owners improve operational performance, strengthen customer relationships, and grow profitable businesses while ensuring compliance with JAN-PRO brand standards.
The ideal candidate is a bilingual (English/Spanish) professional who enjoys coaching others, solving problems, and building long-term partnerships. Success in this role requires strong communication skills, business acumen, and the ability to balance operational support with franchise development in a fast-paced, field-based environment.
Key Responsibilities
Franchise Business Consulting & Support
- Build and maintain strong relationships with an assigned portfolio of Certified Business Owners.
- Coach franchise owners on best practices to improve operational efficiency, customer satisfaction, and business profitability.
- Identify opportunities for business growth and provide practical recommendations tailored to each franchise owner's needs.
- Serve as a trusted advisor by providing ongoing guidance, support, and accountability.
Operations & Brand Standards
- Conduct regular customer and franchise site visits to evaluate service quality and operational performance.
- Ensure compliance with JAN-PRO operational procedures, brand standards, and franchise policies.
- Address operational concerns proactively and collaborate with franchise owners to implement corrective action plans when needed.
- Support customer retention through consistent service quality and effective issue resolution.
Training & Development
- Facilitate onboarding and training programs for new and existing Certified Business Owners.
- Deliver coaching and educational sessions that reinforce operational excellence and business management best practices.
- Stay current on JAN-PRO programs, processes, technology, and industry trends to provide relevant guidance.
Relationship Management
- Build trust with franchise owners and customers through responsive communication and exceptional service.
- Partner cross-functionally with internal teams to ensure franchise owners receive the resources and support needed for success.
- Adapt to changing business needs while managing multiple priorities across an assigned territory.
Qualifications
- Bilingual in English and Spanish (required).
- Bachelor's degree in Business, Management, or a related field preferred.
- 2+ years of experience in business consulting, franchise support, account management, customer success, operations, or a related customer-facing role preferred.
- Strong coaching, communication, and relationship-building skills.
- Demonstrated ability to solve problems, influence others, and drive positive business outcomes.
- Strong business acumen with the ability to analyze operational challenges and recommend practical solutions.
- Highly organized with the ability to manage multiple priorities in a fast-paced environment.
- Proficient with Microsoft Office; experience with CRM platforms and other business technology preferred.
- Valid driver's license and ability to travel throughout the assigned market for customer and franchise visits.
Why Join JAN-PRO of Las Vegas?
At JAN-PRO, you'll play a meaningful role in helping entrepreneurs build successful businesses while supporting one of the nation's leading commercial cleaning franchise systems. You'll join a collaborative team that values accountability, continuous improvement, and making a lasting impact on the success of our franchise owners and the customers they serve.
Empower Brands was founded in 2022 as a product of the integration of Lynx Franchising and Outdoor Living Brands. Empower encompasses ten industry-leading brands across commercial and residential services: JAN-PRO, FRSTeam, Archadeck Outdoor Living, Outdoor Lighting Perspectives (OLP), Conserva Irrigation, Koala Insulation, Wallaby Windows, Superior Fence and Rail, Bumble Roofing and Canopy Lawn Care. Empower is dedicated to providing its customers with the highest quality products and services in the commercial and home services industry while simultaneously delivering its franchise owners committed personal support, tools and empowerment to pursue their own success. Empower Brands is a portfolio company of MidOcean Partners, a leading private equity firm with an excellent track record investing in successful, growth-focused franchise businesses. For more about Empower Brands, visit the company’s new website at EmpowerFranchising.com.
This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an “at will” relationship.
Empower Brands is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Empower Brands makes hiring decisions based solely on qualifications, merit, and business needs at the time.
Similar jobs
Est. 50,000 USD
Position Overview JAN-PRO in Oklahoma City is seeking a motivated and results-driven Outside Sales Representative to drive new business development throughout the Oklahoma City market. This individual will be responsible…
Est. 50,000 USD
Position Overview JAN-PRO of Kansas City is seeking a motivated and results-driven Outside Sales Representative to drive new business development throughout the Missouri side of the Kansas City market. This individual wi…
Est. 50,000 USD
Location: Marietta, GA (In-Office)Schedule: 9:00 AM–6:00 PM or 10:00 AM–7:00 PMCompensation: $50,000 base + commission + bonus opportunities Company Overview JAN-PRO is a leading provider in the commercial cleaning indus…
Est. 100,000 USD
Position Overview: The Franchise Business Consultant (FBC) serves as a strategic advisor and coach to a portfolio of 20–25 franchise locations. This role provides operational guidance, financial coaching, sales and marke…
Est. 55,000 USD
Position Summary RBJK Marketing LLC, the largest regional sub-franchisor for JAN-PRO Cleaning & Disinfecting, is seeking an Accounts Receivable Collector to support ongoing collections and accounts receivable operati…
Est. 100,000 USD
Position Overview: The Franchise Business Consultant (FBC) serves as a strategic advisor and coach to a portfolio of franchisees within the Conserva Irrigation brand. This role provides operational guidance, financial co…
Est. 120,000 USD
Role Summary Empower Brands is seeking a Director of Performance Marketing to help build and lead a centralized franchisee growth capability across our portfolio of brands. This role will oversee paid media strategy, pla…
Est. 100,000 USD
Position Overview: The Franchise Business Consultant (FBC) serves as a strategic advisor and coach to a portfolio of franchisees within the Outdoor Lighting Perspectives brand. This role provides operational guidance, fi…
Est. 140,000 USD
Position Overview: The Director of Company Operations - West Division is accountable for driving consistent, high-quality execution and business performance across all regions by enabling, coaching, and aligning Regional…
Est. 97,500 USD
ABOUT THE ROLE The Field Marketing Manager bridges the gap between national brand strategy and local business performance. As the local marketing advisor for a portfolio of franchise owners, you'll help owners understand…
Est. 120,000 USD
Position Overview: The Director of Company Operations - East Division is accountable for driving consistent, high-quality execution and business performance across all regions by enabling, coaching, and aligning Regional…
Est. 90,000 USD
Position Overview: Empower Brands is seeking a Sales Training Manager to drive the adoption, reinforcement, and continuous improvement of sales processes and training programs across our franchise system. This role will…
Est. 100,000 USD
Role Overview: Are you an experienced, award-winning franchise development leader who is ready to drive growth within an award-winning, world-class organization? Empower Brands is a private equity backed portfolio of 10…
Est. 140,000 USD
Why Housecall Pro? Help us build solutions that build better lives. At Housecall Pro, we show up to work every day to make a difference for real people: the home service professionals that support America’s 100 million h…
Est. 202,500 USD
Why Housecall Pro? Help us build solutions that build better lives. At Housecall Pro, we show up to work every day to make a difference for real people: the home service professionals that support America’s 100 million h…
Est. 144,500 USD
Why Housecall Pro? Help us build solutions that build better lives. At Housecall Pro, we show up to work every day to make a difference for real people: the home service professionals that support America’s 100 million h…
Est. 132,500 USD
Marketing Manager Seeking out a performance driven Marketing Manager to drive results for our West Division. This role will evaluate performance across West brands and drive day to day marketing for our largest brand. Ba…
Est. 137,500 USD
Job Summary The Fleet & Asset Operations Manager is a key member of the Business Operations organization and is responsible for all areas of fixed asset management, including fleet, capital equipment, and facilities.…
Why Housecall Pro? Help us build solutions that build better lives. At Housecall Pro, we show up to work every day to make a difference for real people: the home service professionals that support America’s 100 million h…
Est. 172,500 USD
Why Housecall Pro? Help us build solutions that build better lives. At Housecall Pro, we show up to work every day to make a difference for real people: the home service professionals that support America’s 100 million h…
Why Housecall Pro? Help us build solutions that build better lives. At Housecall Pro, we show up to work every day to make a difference for real people: the home service professionals that support America’s 100 million h…
Est. 60,000 USD
Associate Account Manager Triumvirate Environmental, one of the largest and most trusted environmental services firms in North America, is looking for a dynamic and motivated Associate Account Manager to join our growing…
Est. 90,000 USD
Why Housecall Pro? Help us build solutions that build better lives. At Housecall Pro, we show up to work every day to make a difference for real people: the home service professionals that support America’s 100 million h…
Est. 115,000 USD
About ABC: ABC Legal Service is proud to be the national leader in filing service of legal documents. We are growing and are looking for talented new team members to support our growth and solve exciting challenges! We a…
Why Housecall Pro? Help us build solutions that build better lives. At Housecall Pro, we show up to work every day to make a difference for real people: the home service professionals that support America’s 100 million h…
Est. 142,500 USD
Why Housecall Pro? Help us build solutions that build better lives. At Housecall Pro, we show up to work every day to make a difference for real people: the home service professionals that support America’s 100 million h…
Est. 133,000 USD
Why Housecall Pro? Help us build solutions that build better lives. At Housecall Pro, we show up to work every day to make a difference for real people: the home service professionals that support America’s 100 million h…
Why Housecall Pro? Help us build solutions that build better lives. At Housecall Pro, we show up to work every day to make a difference for real people: the home service professionals that support America’s 100 million h…
Est. 130,000 USD
Who We Are At Justworks, you’ll enjoy a welcoming and casual environment, great benefits, wellness program offerings, company retreats, and the ability to interact with and learn from leaders in the startup community. We…
Est. 62,250 USD
Why Housecall Pro? Help us build solutions that build better lives. At Housecall Pro, we show up to work every day to make a difference for real people: the home service professionals that support America’s 100 million h…