Description
At Dragos, the mission is personal. The systems we protect deliver the water you drink, power your home, and keep the hospitals your community depends on running. Those critical infrastructure systems that power our civilization around the world are under attack every day by adversaries. When those systems fail, people are immediately at risk. We are the global leader in xOT cybersecurity, combining technology, threat intelligence, and expert services. The people here chose this work because they understand what is at stake. Here, you will find a remote-first mission-driven team across North America, Europe, the Middle East, and APAC built on authenticity, transparency, and trust. If safeguarding the systems that protect your family, friends, and community is the kind of work that matters to you, you are in the right place.
About the Role:
Dragos is seeking a senior-level Product Manager to join the new Neighborhood Keeper product team, building and evolving Dragos's collective defense platform for industrial cybersecurity. Neighborhood Keeper enables anonymous, machine-speed sharing of extended operational technology (xOT) threat intelligence, spanning traditional OT and ICS control systems, industrial IoT devices, and the enterprise-connected infrastructure that influences physical operations, across industries and geographic regions, empowering critical infrastructure operators, from small utilities and municipalities to large industrial enterprises, to defend their environments collectively. You will work closely with the product team, leadership, internal stakeholders, customers, and trusted advisor partners, including government agencies and ISACs, to drive an effective product roadmap through discovery, prioritization, definition, and execution for Neighborhood Keeper.
Responsibilities
- Own and evolve the product vision and strategy for Neighborhood Keeper, Dragos's collective defense platform that shares anonymized xOT threat intelligence at machine-speed across industries, sectors, and regions.
- Translate participant feedback, government partner input, and the evolving xOT threat landscape into a clear quarter-over-quarter Neighborhood Keeper roadmap.
- Drive development of core Neighborhood Keeper capabilities, including anonymized telemetry query federation, community-wide threat visibility, Knowledge Pack distribution, and Trusted Insight Alert delivery.
- Define and evolve the platform's privacy and anonymization architecture, including federated query design, double anonymization approaches, and participant identity protection, in close partnership with Engineering and legal and policy stakeholders.
- Own the Trusted Advisor program product layer, enabling government agencies (NSA, CISA), ISACs (E-ISAC, DNG-ISAC, ONG-ISAC), and CERTs to publish threat intelligence directly to the Neighborhood Keeper community while preserving participant anonymity.
- Define requirements for the Knowledge Pack pipeline, including automated weekly packages of updated detections, vulnerability data, and incident response playbooks, to ensure community participants receive current protections consistently and at scale.
- Engage directly with participants and customer-facing teams to understand collective defense needs across the participant community, gather feedback, and iterate on product direction.
- Develop a deep understanding of the xOT threat landscape, community threat intelligence programs, and the operational and regulatory constraints that govern information sharing within critical infrastructure sectors.
- Represent Dragos’s perspective on collective defense, anonymous threat intelligence sharing, and community-wide xOT security to customers, government partners, analysts, and industry groups.
- Collaborate with internal stakeholders to identify opportunities to grow Neighborhood Keeper participant adoption and deepen the value of community membership, clearly communicating solutions, costs, and business case justifications.
- Make decisions regarding prioritization, trade-offs in features, timelines, resources, and quality, ensuring alignment with business goals.
- Communicate product requirements with a clear business rationale to Engineering teams.
- Independently measure, track, and develop plans to improve product KPIs, including participant growth, community engagement, Knowledge Pack delivery performance, and alert effectiveness.
- Support Sales and community outreach with product insights, competitive positioning, and compelling narratives that connect Neighborhood Keeper's collective defense model to participants' resilience and operational continuity goals.
- Play a key role in shaping the go-to-market and community-growth strategy for Neighborhood Keeper, including participant onboarding experience, trusted advisor expansion, and public-private partnership narratives that connect collective defense to operational resilience.
Qualifications
- 5+ years of Product Management experience building or maintaining enterprise security, threat intelligence, or community/network-effect platforms in cybersecurity or adjacent domains.
- Strong understanding of collective defense and threat intelligence sharing concepts, including federated data models, anonymization techniques, community-driven detection, and the operational constraints organizations face when sharing sensitive xOT data.
- Familiarity with the xOT threat landscape, including the types of threats, adversary TTPs, and vulnerabilities that affect traditional OT and ICS control systems, industrial IoT devices, and enterprise-connected infrastructure across electricity, oil and gas, water, manufacturing, chemical, and other critical infrastructure sectors.
- Understanding of information sharing frameworks and programs, including ISACs, government sharing initiatives (CISA, DOE, NSA), and the privacy and data sensitivity considerations that govern participation, particularly NERC CIP BES Cyber System information requirements and analogous constraints in other sectors.
- Exceptional analytical skills with the ability to extract valuable insights from complex data.
- Technical fluency with APIs, data models, federated query systems, and backend workflows to effectively partner with Engineering.
- Proven experience in creating product requirements that enable users to derive value and build customers' confidence and trust.
- Proven track record of delivering successful products, including developing go-to-market strategies, managing outcome-driven roadmaps, and backlog prioritization (desired).
- Experience collaborating with cross-functional, distributed teams including engineers and designers.
- Excellent communication skills, with the ability to influence cross-functional teams, executives, customers, and partners.
- Strong organizational and time-management skills, with a collaborative approach to team dynamics.
- Willingness to travel (~10%) for customer meetings, conferences, or company events.
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