Regional Merchant Lead
Norfolk, Virginia, United States · Posted 15 days agoDescription
About the Team
The Outside Sales team has been the face of DoorDash to our merchant partners since our founding in 2013. Based locally within assigned markets, our team builds deep relationships with the most coveted local and regional restaurants. As the revenue-driving arm of DoorDash, we fuel the growth of SMB partnerships that strengthen operations, accelerate consumer growth, and improve our bottom line.
This is a field sales opportunity based out of the cities specified above. You will need to live in or in proximity to the cities listed.
About the Role
As a Regional Merchant Lead (Outside Sales Representative), you will own the full sales cycle for bringing new restaurant partners onto DoorDash. This is a fast-paced, transactional sales role where you will prospect, pitch, negotiate, and close deals with local and regional merchants across your assigned market.
You will meet with restaurant owners – walking into businesses, running pitches, and building strong local relationships – while introducing them to DoorDash’s suite of offerings, negotiating revenue share agreements, selling multi-product solutions, and helping them understand how partnering with DoorDash will grow their business.
This is a field sales role with travel within the region. You will 50%+ of your time in-field meeting with merchants (typically 2-3 days per week) with additional flexibility to work remotely or from a DoorDash office. In addition, this role will require the ability to travel as needed for in-person collaboration through training, offsites, team-building events, and other business related necessity.
You're excited about this opportunity because you will…
- Have a passion for SMB businesses and the restaurant industry
- Sell restaurant owners on the value of partnering with DoorDash and negotiate revenue share agreements
- Excel in a transactional deal cycle and closing new business within days
- Use creative strategies in sales processes and prospect outreach
- Share on-the-ground insights with sales leadership and operations team
- Mentor teammates on how to be the best version of themselves after establishing yourself in the role
- Travel into different markets and meet with restaurant owners (hybrid role with up to 50% travel)
We're excited about you because you have…
- 2+ years of experience in a closing sales role, preferably in an outside sales or field-forward environment
- The ability to thrive in a fast-paced, transaction sales cycle – typically closing deals within days
- Consistently exceeded KPIs and sales target through disciplined activity and strong execution
- Experience selling multi-product solutions and tailoring your pitch to each merchant
- Approach challenges from the fundamentals - clear discovery, strong communication, and merchant-first thinking
- Demonstrated creative and resourceful outreach tactics to open doors and engage with prospects
- Technical proficiency with CRM and sales tools (Salesforce, Outreach, Chorus, Google Apps).
Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only
We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023, and resumed using Covey Scout for Inbound again on June 29, 2024.
The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey
Compensation
Actual compensation within the pay range listed below will be decided based on factors including, but not limited to, skills, prior relevant experience, and specific work location. Base salary is localized according to employee work location.
In addition to base salary, the compensation for this role includes opportunities for sales commission. Talk to your recruiter for more information.
DoorDash cares about you and your overall well-being. That’s why we offer a comprehensive benefits package to all regular employees, which includes a 401(k) plan with employer matching, 16 weeks of paid parental leave, wellness benefits, commuter benefits match, paid time off and paid sick leave in compliance with applicable laws (e.g. Colorado Healthy Families and Workplaces Act). DoorDash also offers medical, dental, and vision benefits, 11 paid holidays, disability and basic life insurance, family-forming assistance, and a mental health program, among others.
To learn more about our benefits, visit our careers page here.
See below for paid time off details:
- For salaried roles: flexible paid time off/vacation, plus 80 hours of paid sick time per year.
- For hourly roles: vacation accrued at about 1 hour for every 25.97 hours worked (e.g. about 6.7 hours/month if working 40 hours/week; about 3.4 hours/month if working 20 hours/week), and paid sick time accrued at 1 hour for every 30 hours worked (e.g. about 5.8 hours/month if working 40 hours/week; about 2.9 hours/month if working 20 hours/week).
About DoorDash
At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started by enabling door-to-door delivery, and we are looking for team members who can help us go from a company that is known as the place you order food to a company that people turn to for any and all goods.
DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more.
Our Commitment to Diversity and Inclusion
We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
Statement of Non-Discrimination: In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on “protected categories,” we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at DoorDash. We value a diverse workforce – people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non-discrimination.
Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.
If you need any accommodations, please inform your recruiting contact upon initial connection.
Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only
We used Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provided Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023. We resumed using Covey Scout for Inbound again on June 29, 2024, and ceased using Covey Scout for Inbound on April 30, 2026.
The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: https://getcovey.com/nyc-local-law-144.
Similar jobs
Est. 59,700 USD
About the Team The Outside Sales team has been the face of DoorDash to our merchant partners since our founding in 2013. Based locally within assigned markets, our team builds deep relationships with the most coveted loc…
Est. 59,950 USD
About the Team The Outside Sales team has been the face of DoorDash to our merchant partners since our founding in 2013. Based locally within assigned markets, our team builds deep relationships with the most coveted loc…
Est. 59,940 USD
About the Team The Outside Sales team has been the face of DoorDash to our merchant partners since our founding in 2013. Based locally within assigned markets, our team builds deep relationships with the most coveted loc…
Est. 59,940 USD
About the Team The Outside Sales team has been the face of DoorDash to our merchant partners since our founding in 2013. Based locally within assigned markets, our team builds deep relationships with the most coveted loc…
Est. 59,300 USD
About the Team The Outside Sales team has been the face of DoorDash to our merchant partners since our founding in 2013. Based locally within assigned markets, our team builds deep relationships with the most coveted loc…
Est. 88,300 USD
About the Team The Outside Sales team has been the face of DoorDash to our merchant partners since our founding in 2013. Stationed locally across markets, the team builds deep relationships with the most iconic and desir…
Est. 88,320 USD
About the Team The Outside Sales team has been the face of DoorDash to our merchant partners since our founding in 2013. Stationed locally across markets, the team builds deep relationships with the most iconic and desir…
Est. 193,200 USD
About the Team The Emerging Markets team promotes growth in local economies by building meaningful partnerships with merchants across underdeveloped, high-opportunity markets. We focus on T4–T5 geographies—one of DoorDas…
Est. 40,200 USD
About the Team The Inside Account Management team is part of DoorDash’s SMB account management engine. We are dedicated to the retention, satisfaction, and growth of 8,500+ high-impact restaurant partners. From our hubs…
Est. 40,280 USD
About the Team The Inside Account Management team is part of DoorDash’s SMB account management engine. We are dedicated to the retention, satisfaction, and growth of 8,500+ high-impact restaurant partners. From our hubs…
Est. 202,850 USD
About the Team The Outside Account Development team expands on existing DoorDash partnerships while identifying opportunities for further engagement, growth, and performance on our platform. We collaborate closely with m…
Est. 40,200 USD
This position can be based anywhere in the Bay Area (within 50 miles of San Francisco) About the Team The Inside Account Management team is part of DoorDash’s SMB account management engine. We are dedicated to the retent…
Est. 115,000 USD
About the Team The Outside Account Management team at DoorDash partners with restaurant merchants to help them grow simply and profitable on the platform. Our mission is to support merchants throughout their journey – en…
Est. 193,200 USD
About the Team The Emerging Markets team promotes growth in local economies by building meaningful partnerships with merchants across underdeveloped, high-opportunity markets. We focus on T4–T5 geographies—one of DoorDas…
Est. 202,850 USD
About the Team The Outside Account Development team expands on existing DoorDash partnerships while identifying opportunities for further engagement, growth, and performance with our most innovative platform products.. W…
Est. 193,200 USD
About the Team The Emerging Markets team promotes growth in local economies by building meaningful partnerships with merchants across underdeveloped, high-opportunity markets. We focus on T4–T5 geographies—one of DoorDas…
Est. 40,000 USD
About the Team The Inside Account Management team is part of DoorDash’s SMB account management engine. We are dedicated to the retention, satisfaction, and growth of 8,500+ high-impact restaurant partners. From our hubs…
Est. 61,200 USD
About the Team Inside Account Development is an organization motivated to ensure the retention, satisfaction, and growth of our SMB Partner base. We’re a team composed of sales representatives and solutions professionals…
Est. 38,500 USD
About the Team The Outside Sales team has been the face of DoorDash to our merchant partners since our founding in 2013. We build deep, hyper-local relationships with the most sought-after SMB restaurants in each region.…
Est. 62,500 USD
About the Team On the New Verticals team, our mission is to build the future of local commerce through expanding our product offerings on the DoorDash platform. Stationed regionally, this team owns new business developme…
Est. 42,000 USD
About the Team The Emerging Markets team promotes growth in local economies by building meaningful partnerships with merchants across underdeveloped, high-opportunity markets. We focus on T4–T5 geographies—one of DoorDas…
Est. 197,200 USD
About the Team On the Outside Account Development team, we expand on existing DoorDash partnerships while identifying opportunities for further engagement, growth, and performance on our platform. We learn more about eac…
Est. 197,400 USD
About the Team Our mission is to promote growth in local economies by building connections with businesses across the nation and promoting the DoorDash platform. You’ll focus on leading the sales cycle and closing partne…
Est. 163,800 USD
About the Team Our mission is to promote growth in local economies by building connections with businesses across the nation and promoting the DoorDash platform. You’ll focus on leading the sales cycle and closing partne…
Est. 131,350 USD
About the Team The DoorDash Enterprise Retail team manages the strategic vision, acquisition, and development of the largest retail partnerships in North America. This team sits within the New Verticals Business Developm…
Est. 107,500 USD
About the Team DoorDash Drive is our company’s hypergrowth fulfillment platform serving restaurants, grocers, and retailers across the United States and abroad. DoorDash Drive allows restaurants, grocers, and retailers t…
Est. 107,500 USD
About the Team Our US Marketplace Strategy & Operations team is responsible for building, scaling and improving the way in which we provide Restaurant delivery. We build our restaurant selection, test 0 → 1 products…
Est. 151,200 USD
About the Team The Sales Enablement team sits within Sales Strategy & Operations and is responsible for driving measurable productivity improvements across DoorDash's go-to-market organizations. We align enablement p…
Est. 130,200 USD
About the Team New Verticals is building DoorDash’s business beyond restaurants into categories like grocery, convenience, alcohol, and retail. Our Strategy & Operations team turns high-level goals around selection i…
Est. 297,550 USD
About the Team DoorDash for Business provides meals solutions to companies, but we aren’t stopping there. Our mission is to become an indispensable part of how people work across the globe, starting with meals. We are bu…