Engineering Manager, Notification Platform
DoorDash CanadaToronto, Ontario, Canada · Posted 1 month agoDescription
About the Team
The Notification Platform team sits within Growth Engineering, powering DoorDash-wide notifications that connect consumers, dashers, merchants, and DoorDash across our Global markets. The platform delivers critical transactional notifications that directly affect the order experience, while driving growth through relevant, personalized marketing notifications.
The team operates around four notification pillars—Reach, Frequency, Liquidity, and Contextualization—split across a Supply side (expanding reach and content liquidity) and a Demand side (decisioning and contextualization). From order updates and masked communication to promos, recommendations, and the cross-vertical Notification Hub, the team builds the product and platform systems that deliver the right message to the right audience, on the right channel, at the right time and frequency.
About the Role
We’re looking for an Engineering Manager to lead the Notification Platform team. This is a highly cross-functional, systems-driven role at the intersection of marketplace communications, personalization, machine learning, and platform governance.
Your mission will be to scale a reliable, intelligent notification ecosystem—delivering across push, email, SMS, and the Notification Hub, powered by the Pedregal platform and enriched with ML-driven ranking and Generative AI content. You’ll partner closely with Product, Ops, Data Scientists, and partner engineering teams to define strategy, execution, and long-term technical direction.
As a technical leader, you’ll ensure the team delivers high-impact notification systems that operate reliably at scale while remaining configurable, experiment-friendly, and grounded in real-world user engagement.
You’re excited about this opportunity because you will…
- Build and lead a high-performing engineering team focused on notification delivery, personalization, and platform governance
- Own the technical vision and roadmap for Notification Platform, aligning product strategy with Growth Engineering’s broader mission
- Drive the go-forward Pedregal platform, including centralized capabilities such as deduplication and holistic ranking that coordinate across domains
- Partner deeply with Product, Ops, and Data Scientists to integrate ML-driven send-time, frequency, and channel optimization, and to expand Generative AI content generation across channels and domains
- Deliver real-time, data-driven systems that balance transactional reliability, growth, and unit economics (e.g. SMS cost efficiency) across markets
- Scale the platform internationally with shared, configurable infrastructure to support entities such as Wolt and Deliveroo
- Foster a culture of ownership, rigor, and experimentation, with high standards for system correctness, scalability, and operational excellence
We’re excited about you because…
- B.S., M.S., or Ph.D. in Computer Science or a related field
- 7+ years of industry experience
- 2+ years of engineering management experience (team size > 5)
- Proven experience building and scaling backend, platform, or distributed systems
- Strong collaboration and communication skills, especially with cross-functional stakeholders
- AI/ML experience in personalization, ranking, or Generative AI is nice to have
Compensation
Actual compensation within the pay range listed below will be decided based on factors including, but not limited to, skills, prior relevant experience, and specific work location. Base salary is localized according to employee work location.
In addition to base salary, the compensation for this role includes opportunities for equity grants. Talk to your recruiter for more information.
DoorDash cares about you and your overall well-being. That’s why we offer a comprehensive benefits package for all regular employees, that includes paid time off, paid parental leave, wellness benefit and several paid holidays.
Additionally, for full-time employees, DoorDash offers medical, dental, and vision benefits, disability and basic life insurance, an RRSP including an employer match, and a mental health program, among others.
To learn more about our benefits, visit our careers page here.
About DoorDash
At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started by enabling door-to-door delivery, and we are looking for team members who can help us go from a company that is known as the place you order food to a company that people turn to for any and all goods.
DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more.
Our Commitment to Diversity and Inclusion
We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
If you need any accommodations, please inform your recruiting contact upon initial connection.
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